Notes: Power steering problems started rearing their ugly head in the 2010 Fusion, so you'd think Ford had plenty of time to make sure those problems didn't creep into the 2012. But here we are.

The Electronic Power Assist Steering (EPAS) is a mess. It fails at an alarming rate. Don’t believe us? Take a look at NHTSA’s data on the subject.

And much like the power steering, we’re still seeing the same throttle body failures that started in 2010 continue in 2012.


really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
50,202 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Ford Fusion miscellaneous problems

miscellaneous problem

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2012 Ford Fusion Owner Comments (Page 1 of 2)

problem #39

Jan 072017


  • 89,000 miles


Was coming home from work when my steering wheel lock up well at least felt that way just was really hard to steer. I ended up hitting a pole due to the fact that I couldn't really control my car. Also I was never notified about this recall at all and could've probably prevented this incident if I was notified about this recall. Now I have no vehicle to drive so now I'm stuck trying to figure out how I'm going to get my daughter to her appointments and how I'm going to go to work and make money to pay bills due to the fact that my car is now sitting on the garage sitting there

- Bagdad, AZ, USA

problem #38

Dec 312016


  • 54,000 miles
This is a problem with the driver's side door latch. Door latch handle and lock popped out towards steering wheel and door swung open in traffic on 12/31/2016. When door finally latched, it would not lock. Remote cannot actuate lock. Inside door handle and lock still out of position.

- Highland, UT, USA

problem #37

Jul 052016


  • 89,000 miles
My throttle body is giving me issues. It will hesitate and react as if it will stall on occasion when I am on the highway, it will jerk badly. No engine lights appear on my dash, however I was notified by Ford there is a replacement extended warranty, yet that extension does not cover the initial charge from the dealer to check the throttle body out, which is dead wrong of Ford. I believe they should cover any and all charges regarding this the throttle body. In addition my vehicles rack and pinion or pwer steering sueels alot while in driving, ive check fluid levels and they are normal, yet it will make alot of noise.

- East Chicago, IN, USA

problem #36

Oct 032016


  • 60,000 miles


Drivers side door handle is broken on the inside. Cheap plastic, normal use. Needs to be recalled. Many others have same problem. Vehicle was stationary and broken as I tried to open the door.

- Grand Rapids, MI, USA

problem #35

Oct 032016


  • 41,900 miles
My adult son was using my vehicle. He parked my vehicle in his driveway and closed the driver's door. When he went to use my vehicle, the door wouldn't open. He had to go to work, so he entered the vehicle through the passenger side. After getting to work the driver's door still wouldn't open so again had to vacate through the passenger side. I made an appointment at the dealership. They kept the vehicle for two days because they could not get the door to open either. They called Ford directly for instructions. Come to find out it was a faulty latch (same reason they are now recalling Ford Fusion from the year 2013-2014 - mine is a 2012). I called the Ford company and they said they will report it and I told them I would do the same. They made me pay the deductible on my extended warranty and I felt since it is a known defect, that I shouldn't have had to pay my deductible of $100. I have a case # from Ford: Cas-10775544-Z653C9

- Lincoln, CA, USA

problem #34

Sep 042016


  • 85,000 miles
Driving over 65 mph on interstate and car loses power going in to limp mode. Cars start honking at me as I am slowing in front of them and almost cause accident, take to Ford dealership after reading info on recall. They replace throttle body. Happens again driving on interstate so take back and they give me estimate for $892.10 for $100 diagnostic and the rest for vapor canister purge solenoid and vapor cannister. From what I read this will not take care of problem so don't know where to go next. Afraid to drive.

- Shelton, NE, USA

problem #33

Sep 082016


  • 64,000 miles


While driving my car any where city street or the highway, it will stall out or cut off with out any warning at all. It has happen ten times in the last two months. All most was rear ended because of this problem three time close calls. Have taking car and had it plug in for electronic check but no code shows up. This problem needs to be addressed I have read on line of a lot of other Ford Fusion owners having the same complaint. This very dangerous problem and should be addressed. Ford dealers just want to though parts at this problem but they will not or can not tell me what the real calls of this dangerous problem is. I sure hope with your help all the Ford Fusion owners can get this resolved before some one get killed.

- Hanover, PA, USA

problem #32

Aug 292016


  • 67,000 miles
Failure of inside door handle to facilitate opening of door will prohibit timely egress of vehicle in the event of an emergency. Both the driver's and rear passenger's inside door handles have broken, resulting in the inability to open the doors from the inside. These failures occurred during normal use after parking the vehicle. The doors opened less than an inch out of the locked position at the times of failure. Due to the bench seat not prohibiting egress out the other rear door, this complaint was not issued during the rear passenger door failure. The driver's door handle has just broken.

- Lexington Park, MD, USA

problem #31

Jul 112016


  • 80,000 miles
The driver side door latch and lock are broke. You cannot open the car door from the inside, you can only open it by rolling down the windows. Sometimes it wont shut properly and sometimes it is also a struggle to open it from the outside (as if that option of opening it might be gone soon). The first occurence happened while I was in a stationary position.

- Toledo, OH, USA

problem #30

Aug 092016


  • 53,799 miles
The inside drivers side door latch did not lock when the vehicle was in motion (the other three door latches did). I was driving approximately 12 mph on a residential street. The door latch remains in the extended open position. The door can only be opened from the outside to exit or enter the vehicle. The door can not be locked manually or using the key fob. I am unable to exit the vehicle normally. To exit I have to roll down the window, open the door from the outside, then in order to roll the window up again I have to get in through another door, insert the key and reach over to the drivers side. These are safety issues.

- Meridian, ID, USA

problem #29

Aug 052016


  • 85,000 miles


While driving my vehicle the drivers side door opened by itself and the door would not latch after this occured.

- Erwin, NC, USA

problem #28

May 262016


  • 61,000 miles
When I turned on the fan to circulate heat or cool air nothing happened. The blower motor for the ac and heating has failed 3 times in the last 4 years; 12/13/2013, 6/24/2015, and 5/26/2016. The last time the Ford dealer had to replace the entire wiring harness as well. The last repair cost $730. Angela keevis, Ford Motor Company customer service manager, told me there was nothing they could do for me since I had already paid for the repair. My son needed the car for his high school senior prom so I needed to pay the bill asap.

- Park Ridge, NJ, USA

problem #27

Jun 142016


  • 24,600 miles
The car was parked on ignition on. My mother, alice, went out in the evening to close the sunroof. The sunroof did not look like it was closing, so my mother reached up her hand to feel. Her fingers were then closed and locked into the sunroof. The open button would not work to release her hand. Neighbors came to help, turned of the car and turned it back on again to try and open the roof, but it would not open to release her fingers. Crowbars were used to try and release the frame from her hand, but it would not budge. Police had to break the glass of the sunroof to release the frame from her hand. This is a huge safety concern. If a child's hand would have been caught it would have been crushed. They need to have an emergency senser to never close and lock in place if there is an obstruction, or an emergency release. Now, my mother has to face medical and insurance costs. I type this in her presence on her behalf, due to her right fingers being injured. With the grace of god, no bones were broken. Anyone can relate to how painful and traumatizing it was for her to have her hand clamped and locked in place with no release.

- Sabetha, KS, USA

problem #26

May 312016


  • 55,000 miles
I have been having issues with the throttle body. Yesterday, when pulling out onto the highway, my throttle body light came on and my car would not pick up speed. I was almost rear ended. I was pressing the gas, but it would not pick up at all. I have a 4 year-old daughter. This is very dangerous. I don't want to be driving and have to worry about if my car is going to stall as I enter traffic. The throttle body should be recalled!

- Alpharetta, GA, USA

problem #25

Dec 012015


  • 60,000 miles
The driver door handle locks the minute you close the door, and both the driver and passanger side handles broke at the same time.Ford wants to charge me over $440 to fix them. This is an item that should be fixed through our warranties they cost an arm and a leg. Their service mananger larry tate acted like he did not care when I talked to him about the situation. This has also happened to another Ford Fusion that my mother-N-law drives.

- San Antonio, TX, USA

problem #24

May 022016


  • 82,158 miles
Passenger seat belt light come on and stays on. The seat belt warning goes of after fastening but if it's taken off during the trip, never another warning.

- Washington, DC, USA

problem #23

Apr 222016


  • 38,600 miles
Driver side interior door opener broke. To me this could be quite serious what if I'm in a crash and car caught fire with door not opening properly I could burn to a crispy a situation like that it would be good to be able to get at as soon as possible don't ya think?

- Evansville, IN, USA

problem #22

Apr 012016


  • 53,000 miles
The drivers side door latch is broken, door bounce back, will not lock.. I have to lift the handle and push the latch up to shut the car door.

- Fayetteville, NC, USA

problem #21

Apr 012016


  • 100,000 miles
Driving at 60 mph I could hear friction worsens and car would lose momentum easily because of the friction. Then I start to hear a knocking sound somewhere in the engine perhaps or the wheel unsure and as all that worsens, I can feel the car losing control like it's gotten a flat tire. Power steering got stiffer while the car kind of drifted left and then right as tho I was going to lose control of the vehicle. It was really scary so I immediately slowed down because I had no control on the steering.

- Portland, OR, USA

problem #20

Mar 062016


  • 27,000 miles
Dirivers side interior door latch not working, have to open window and open door from the outside.

- Lodi, NJ, USA

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