CarComplaints.com Notes: Power steering problems started rearing their ugly head in the 2010 Fusion, so you'd think Ford had plenty of time to make sure those problems didn't creep into the 2012. But here we are.
And much like the power steering, we’re still seeing the same throttle body failures that started in 2010 continue in 2012.
10.0
really awful
Crashes / Fires:
36 / 0
Injuries / Deaths:
35 / 0
Average Mileage:
20,470 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2012 Ford Fusion involved in an accident. Severe damage to vehicle on passenger side. The front seat belts did not lock and the front passenger and the driver were thrown in the cabin. In addition, according to body repair shop and insurance adjusters, impact was at the location of the sensor for side curtain airbags. However, the airbags did not deploy. In fact, bracket for air bag sensor was broken, but it could not be determined whether the bracket was broken prior to the accident or upon impact. Rear passenger received a severe head injury. Ford Motor Company has instructed me to take vehicle in to a dealer and have the restraint control module ("rcm") replaced and to send the original to the company for analysis. They are paying for this. Further research indicates that there is a recall for Ford fiestas related to the programming of the rcm and its failure to deploy airbags that could lead to injuries to a rear passenger. This sounds very similar, and may warrant an investigation to see if that recall should be expanded to other Ford vehicles. Unfortunately, one would only know of the failure if there is an accident. Updated 3/27/13 updated 05/09/2013
The contact owns a 2012 Ford Fusion. While driving approximately 30 mph, the contact crashed into a tree and the air bags failed to deploy. There were no injuries reported. The vehicle was not taken to the dealer for diagnostic testing or repairs. The VIN was not available. The approximate failure mileage was 6,000.
The contact owns a 2012 Ford Fusion. The contact was driving 3 mph and crossing an intersection when another vehicle crashed into the front driver side of the contact's vehicle. The air bags failed to deploy. The vehicle was destroyed. A police report was filed. The driver sustained bruised ribs, tendonitis on her right arm and shoulder and neck pain. The contact mentioned that the driver of the other vehicle sustained a bruised wrist and pain to the left knee and leg. The manufacturer was not made aware of the failure. The failure and current mileage was 5,100.
- Penargyl , PA, USA
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- Callaway, MD, USA