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CarComplaints.com Notes: Power steering problems started rearing their ugly head in the 2010 Fusion, so you'd think Ford had plenty of time to make sure those problems didn't creep into the 2012. But here we are.

The Electronic Power Assist Steering (EPAS) is a mess. It fails at an alarming rate. Don’t believe us? Take a look at NHTSA’s data on the subject.

And much like the power steering, we’re still seeing the same throttle body failures that started in 2010 continue in 2012.

10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
5 / 0
Average Mileage:
41,563 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Ford Fusion seat belts / air bags problems

seat belts / air bags problem

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2012 Ford Fusion Owner Comments

problem #8

Nov 122019

Fusion 4-cyl

  • 97,000 miles

A D V E R T I S E M E N T S

The drivers side seat belt all of a sudden stop working when I got out of the car one day. When I returned to the car after an hour, the belt wouldn't latch. Nothing was dropped in the latch, the car was stationary, never been in an accident with a person in the vehicle. All other parts and all other seat belts work.

- Chehalis, WA, USA

problem #7

Apr 142019

Fusion

  • 0 miles
I have been having electrical problems since I purchased the car in 2012. Currently, my horn does not work as well as other electrical components of my car. Another example, would be my seat belt, which has been an ongoing issue.the service provider at Ford told me to let my car run a little, . and then it would work. So far, still having the same issue. At this time, with my horn not working, it is a safety issue, as I have almost gotten into 3 accidents thus far, I have contacted the Ford CEO and karen johnson, another executive of Ford and have not heard anything from either one of them. I need my car fixed as all these issues are safety related and each day that I drive with the concerns, put myself and my family in danger.

- Normal, IL, USA

problem #6

Jan 232018

Fusion

  • 85,300 miles
The contact owns a 2012 Ford Fusion. The contact stated that the service advance trak warning indicator illuminated. The vehicle was taken to Liberty Ford solon (32811 Aurora rd, solon, oh) where it was diagnosed that the rcm was defective and needed to be replaced. The manufacturer was notified of the failure and informed the contact that, due to the date the vehicle was manufactured, the VIN would not be included in NHTSA campaign number: 14V597000 (air bags, seat belts). The failure mileage was approximately 85,300.

- Pepper Pike, OH, USA

problem #5

Oct 282016

Fusion

  • 42,000 miles

A D V E R T I S E M E N T S

Hit a deer causing $6600 damage to the front end of the car. The air bags never deployed. Was traveling on a county highway K traveling about 35 mph. Reported incident to the waukesha county sheriff department in Wisconsin.repairs occurred at merton auto body shop in merton wi.

- Sussex, WI, USA

problem #4

Jan 152017

Fusion

  • 70,446 miles
The drivers seat seatbelt does not want to stay buckled.

- Lincolnton, NC, USA

problem #3

Dec 242012

Fusion 4-cyl

  • 13,059 miles
I was unable to fasten the driver's side seat belt. Drove straight to the Ford dealership. Ford replaced seat belt buckle.

- Carlisle, PA, USA

problem #2

Nov 112012

Fusion 4-cyl

  • 7,200 miles
I was wearing my seat belt hit head on driver front by another driver going approx 45mph, clear conditions. Collision forced off road and I hit parked SUV with my front passenger front. No airbag deployment occurred during either hit, self belt did not lock, I was forced upward hitting my head on inside roof handle above driver door, then thrown forward hitting my chin on steering wheel. I was knock unconscious for 3-4 minutes, fractured front tooth, dislocated jaw, suffered optic nerve injury, concussion, back and neck injuries. I was transported to the hospital. The initial body shop report did indicate the air bag modules had to replaced. The vehicle was totaled after it was determined the repairs cost more than the vehicle was worth. Damage include entire front end, hood, broken, windshield, radiator, engine, underbody, driver door, rear door rear bumper and roof. Air bags were still intact. Pictures were taken at accident scene, towing facility and at salvage yard. I still suffer from the injuries and am currently on ssi unable to work.

- Clarkston, MI, USA

problem #1

Jan 262013

Fusion 4-cyl

  • 17,500 miles
2012 Ford Fusion involved in an accident. Severe damage to vehicle on passenger side. The front seat belts did not lock and the front passenger and the driver were thrown in the cabin. In addition, according to body repair shop and insurance adjusters, impact was at the location of the sensor for side curtain airbags. However, the airbags did not deploy. In fact, bracket for air bag sensor was broken, but it could not be determined whether the bracket was broken prior to the accident or upon impact. Rear passenger received a severe head injury. Ford Motor Company has instructed me to take vehicle in to a dealer and have the restraint control module ("rcm") replaced and to send the original to the company for analysis. They are paying for this. Further research indicates that there is a recall for Ford fiestas related to the programming of the rcm and its failure to deploy airbags that could lead to injuries to a rear passenger. This sounds very similar, and may warrant an investigation to see if that recall should be expanded to other Ford vehicles. Unfortunately, one would only know of the failure if there is an accident. Updated 3/27/13 updated 05/09/2013

- Callaway, MD, USA

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