This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 GMC Canyon. The contact stated that while her husband was driving approximately 20 MPH, the power steering suddenly malfunctioned causing the steering wheel to become difficult to turn in either direction. During the failure the -€œPower Steering Failure" message was displayed. After turning off and restarting the vehicle the power steering operated normally; however, the failure reoccurred. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The local dealer was not contacted. The failure mileage was 140,000.
Power steering loss.Very unsafe.Was taken to dealership could not find problem.This has happened 3 times.Paid a lot of money for this truck very frustrating.please help.Thank you.
Driving and the Stabilitrak warning comes on as well as the Power steering warning. later after the vehicle is turned off it will not restart (no crank, no Start) and there is no communication with the ECM until it has had the battery disconnected for an extended period. This is very dangerous losing power steering and stabilitrak while driving is going to cause an accident. I would like to see a recall on the 2016 like there is on the 2015 with this same issue. I have not had the issue repaired yet. waiting to get it into a shop who tells me they will likely need to replace the Rack and Pinion on this truck to correct the issue.
the power steering routinely fails when driving, creating a dangerous road hazard since it obviously makes it next to impossible to control the steering wheel. I've taken it to the dealer several times now, and they have a different solution, but they can't promise that it will fit the issue. no other symptoms of the problem occur prior to the steering control being lost, but the indicator light on the dashboard does note the steering failure simultaneously when the power steering is lost. Up to now, the only solution, which is very temporary, is to turn the car off and wait 15 seconds or so before starting back up, but that only lasts for 10 miles or so before the steering is lost again. this has been going on for 3 months now.
I was driving 70 mph on the highway at roughly 6:45 am on Saturday. Luckily there was no traffic due to the early weekend day. There were no indications previous to the power steering going out. Dashboard flashed error after the power steering went out. I was on a bridge and unable to maneuver the steering wheel. I was on a straight patch and slowed down with my hazards on. I stopped my truck and took the keys out and then restarted it and it was fine. I turned around to drive home and it did it again. Twice while I was in the highway at high speeds!!
Power steering and stabilitrak intermittently go out. Latest episode resulted in power steering failing at low speeds and continuously chiming for service. Stabilitrak error message also comes in notifying service. This issue has happened in the past where I would turn on the vehicle and the power steering would be out without a service warning. After shutting the vehicle off and on again power steering would be back. In the last attempt to drive this error came up and attempting to turn the vehicle off and on again did not fix. It was not until I was about 15 miles down the road that the power steering kicked back in. I believe this may be the same issue as the recall of the 2015 models.
Complete loss of power steering while driving, unable to control truck steering at slow speed. Warning lights were Service Power Steering and Service Stabillitrac. GMC dealership repair will be $2200. Replace entire steering rack.
The contact owns a 2016 GMC Canyon. The contact stated while driving 50 MPH, the vehicle lost power steering functionality. There were no warning lights illuminated. The contact pulled over to the side of the roadway and called a friend for assistance. The contact had experienced the failure on three separate occasions. The vehicle was not taken to be diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 62,000.
At random times, the power steering will cut off making the vehicle very difficult to steer. This can happen when starting or while driving. It will not come back on until the vehicle is shut off. Sometimes restarting works and sometimes it does not. I have put dielectric grease on the connecters behind the airbag. This seems to help for a while. The condition matches NHTSA Campaign number 21V213000 for power steering issues. However, many 2016 models experience the exact same issue. The dealer will not help. This is my daughters truck and she is not big/strong enough to overcome the loss of power steering.
The incident occurred while I was bringing my 18 month old daughter home from daycare. As I was initiating a left hand turn across traffic, the truck suddenly suffered a total loss of power steering. I had already committed to the maneuver when I realized what was happening, but thankfully was able to complete the turn despite struggling to apply enough force to the wheel. I then immediately pulled to the side of the road and parked. I believe multiple warning messages displayed, but I was concentrating on reaching safety and didn't see them all. I did see that one of the messages indicated Stabilitrack had failed. After the vehicle sat for several hours, I returned and started the vehicle, at which point the errors had cleared and power steering had been restored, at least temporarily. I took the truck to a non-dealer repair shop, who did discover a stored error code: C0545 - Steering Wheel Torque Sensor Malfunction. As the sensor is highly integrated into the steering system, the repair required the replacement of the entire rack and pinion component. In order to avoid living with the threat of intermittent power steering failure endangering my family at any moment, I had no choice but to authorize this very expensive repair.
The contact owns a 2016 GMC Canyon. The contact stated that while his son was driving 55 MPH and making a right turn, the steering became difficult to turn. The contact stated he also experience the failure twice. The contact stated the stabilitrak warning light was illuminated. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was approximately 62,000. Vehicle has a faulty steering. Problem comes on sporadically while driving and making turns. It has happened to me 2 times almost forcing the consumer into the next lane.
The Stabilitrek system will automatically activate while driving resulting in a loss of power steering when there are no hazards or conditions to cause it. When this happens, I cannot turn it off, and have to pull over and turn my car off for 30 seconds to turn it off and gain power steering again.
Driving on a freeway at about 60 mph my power steering stopped working. Luckily I was driving and not my wife. I don't think she could have steered the truck since it took a lot to merge out of the freeway. The message on the dash said (power steering service. Drive careful.) I made it into a parking lot nearby and turned the key off then back on and the power steering worked again and the message was gone.
In the last 25 days while driving to work the power steering assist has suddenly stopped working and immediately caused the truck to become extremely difficult to handle, this has happened twice. Considering the truck immediately has handling issues I am concerned for my safety and the safety of my passengers.
A D V E R T I S E M E N T S
- Annapolis, MD, USA