TSB Document:

Affected Component: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Summary
Service bulletin - There is a problem with the audio unit software, which may lead to one or more of the following symptoms: ? Double pairing renders Bluetooth® inoperative. ? The second letter does not appear when typing in the browser. ? When the talk button is pressed, an abnormal sound is emitted. ? Remote start will cause the audio unit to boot up. ? XM channel display information will be mismatched between screens. ? The screen is blank. ? The audio unit reboots. ? Navigation location accuracy improvements. ? Information missing (blank) on displays. ? The audio unit freezes or locks. ? The Trip A fuel history is missing. ? There is no sound from the audio unit. ? The artist information is missing on the upper display. ? The presets are missing. ? There is no sound after driving for several minutes. ? There is bad voice recognition at voice prompt.

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Date Published
MAY 19, 2017
NHTSA TSB #
10108736
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