The BRAKE warning signal had come on previously on several occasions without a justified reason (no cars nearby) while traveling at the speed limit on an interstate. This time, while traveling about 55 mph through a construction zone on a highway, the brakes kicked on, and the steering wheel was forced to the left. Although there were other cars around traveling at the same speed, there was no reason for a collision alert. The brakes released within a second, but the car did swerve as if to awaken a driver that had fallen asleep. I called the Honda dealership from the car immediately and took it in, saying I was afraid to drive it. I had to leave it for about 24 hours without a loaner. The dealership acted as though they'd never heard of this problem and nothing showed up as wrong when they ran the diagnostics, so nothing was done to correct the situation. They said they called Honda in California for input. They drove the car for 13 miles, and it did not occur for them.
They made me feel like I was overreacting and that I'd probably been too close to something to trigger the issue.... I inquired if I could turn off that feature and got mixed messages and finally figured it out myself. I disabled the feature and have not had the issue reoccur in the last 500 miles.
Update from Aug 6, 2019 After consulting with my State Farm agent, they have learned through a customer who is a Honda service manager that replacing a windshield means needing to recalibrate the system. In my case, the windshield was replaced immediately after purchasing the vehicle. Perhaps that is the problem! Today this service manager has offered to recalibrate for me, but I have not yet taken it to be done.
A D V E R T I S E M E N T S
The BRAKE warning signal had come on previously on several occasions without a justified reason (no cars nearby) while traveling at the speed limit on an interstate. This time, while traveling about 55 mph through a construction zone on a highway, the brakes kicked on, and the steering wheel was forced to the left. Although there were other cars around traveling at the same speed, there was no reason for a collision alert. The brakes released within a second, but the car did swerve as if to awaken a driver that had fallen asleep. I called the Honda dealership from the car immediately and took it in, saying I was afraid to drive it. I had to leave it for about 24 hours without a loaner. The dealership acted as though they'd never heard of this problem and nothing showed up as wrong when they ran the diagnostics, so nothing was done to correct the situation. They said they called Honda in California for input. They drove the car for 13 miles, and it did not occur for them.
They made me feel like I was overreacting and that I'd probably been too close to something to trigger the issue.... I inquired if I could turn off that feature and got mixed messages and finally figured it out myself. I disabled the feature and have not had the issue reoccur in the last 500 miles.
Update from Aug 6, 2019 After consulting with my State Farm agent, they have learned through a customer who is a Honda service manager that replacing a windshield means needing to recalibrate the system. In my case, the windshield was replaced immediately after purchasing the vehicle. Perhaps that is the problem! Today this service manager has offered to recalibrate for me, but I have not yet taken it to be done.
- lkirkpatrick, Evergreen, US