This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When setting something on my passenger seat such as a water bottle filled with water and a purse, the SRS light is triggered on the dashboard. After doing some research there was a safety recall for the passenger weight sensor on my vehicle model however my vin was not included.
What component or system failed or malfunctioned, and is it available for inspection upon request" THE SRS LIGHT IS GOING OFF AND READING "SUPPLEMENTAL RESTRAINT SYSTEM PROBLEM. SEE YOUR DEALER". How was your safety or the safety of others put at risk? THE AIRBAGS ON MY PASSENGER SEAT Has the problem been reproduced or confirmed by a dealer or independent service center? YES, THERE IS A RECALL ON THE EXACT ISSUE, BUT THEY ARE TELLING ME THAT MY VEHICLE IS NOT INCLUDED IN THE RECALL. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? IT WAS INSPECTED BY HONDA OF LINCOLN. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear" YES. JANUARY 28, 2025, I GOT IN MY CAR AND THE SRS LIGHT WAS GOING OFF. I TOOK MY CAR IN TO BE SEEN BY HONDA OF LINCOLN, AND THEY ARE REPORTING THE SRS DEVICE NEEDS TO BE REPLACED. THOUGH THERE IS A OPEN RECALL. I AM BEING TOLD MY VEHICLE IS NOT INCLUDED IN THE RECALL.
I received A Safety Recall Notice in regards to replacing my seat weight sensor circuit board. I tried to contact Yonkers Honda Service Department on [XXX] and they refused to set me an appointment to fix this safety issue. They stated they do not do recalls at that Yonkers Honda Service location. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
A D V E R T I S E M E N T S
- Schaumburg, IL, USA