This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Car stalled while coming to a stop and wouldn-??t accelerate. Dashboard lit up with multiple errors including battery, ABS, engine, and traction control. Had to restart the car 3 time before being able to accelerate and pull off the road. All lights went off except brake light which stayed on and displayed error message -??break system problem. Break performance may be reduced. See your dealer.-?? Vehicle available for inspection if requested.
While driving on highway, dashboard lights for brakes, check engine, and TPMS all came on. Unable to accelerate vehicle and pulled over to side of highway. Shut off the vehicle then started it again. Light for brake system stayed on, other lights were off. Was able to reach destination. Upon return, no lights came on and vehicle was able to be driven home.
Summary: vehicle shutdown while my wife was driving 25 MPH, lost all engine propulsion and brakes failed. Thankfully, she was driving in community/residential street and could pull over safely, rolling to a stop in a side lot. If she were at higher speeds or on a freeway, my wife and others could have been seriously injured. Details: Alerts for the brakes system "Brakes system problem. Brake performance may be reduced. See your dealer" and one involving tire pressure (cannot recall the exact message) came on at 35 MPH. She then came to a stop at a stop sign normally about 30-60 seconds later, then proceeded to accelerate again, continuing on her short route. At 25 MPH, the instrument cluster, all screens/electronics went black/off, propulsion stopped and brakes failed. She was able to steer the vehicle to a side lot as it rolled to a stop. After 20 minutes of attempts to restart the car, it finally restarted as if nothing happened. Further more, in between attempts to restart the car, the infotainment screen would randomly turn on, despite not having turned on the car at that time. Subsequently drove to dealer for inspection and awaiting response. Vehicle has had no other problems, only 5500 miles, just under 1 year old.
I was travelling across a bridge at 45-50 MPH when suddenly, every single warning light came on and the engine shut off. I had to coast over the bridge and into a parking lot. I turned the car completely off and back on and the warning lights went away. The next day, I took the car to the dealership I purchased it from where they performed tests and concluded that rain caused my vehicle to shut off, this is not the first time they have encountered a similar issue, and there is nothing they can do about it. This is not an acceptable answer, as I cannot worry about mine and my family's safety in the car every time it rains. If there was another vehicle close to me when this happened, there would have been an accident. If this is a common issue, Honda needs to address this ASAP.
This past December (2023) while driving my 2023 Honda Accord Hybrid I experienced an issue where multiple warnings about the Engine, the Break System...etc lit up on the dash along with a warning to contact a dealership. As the warning messages lit up the dash, the car lost all drive-power and slowly decelerated to a stop. I had not made it out of the parking lot of my apartment complex, and a power-cycle allowed me to return back to my parking space. The obvious safety concerns, especially if I was in traffic, are self-evident as a crash could occur. The sporadic, unexplainable, and unpredictability makes it 10x more concerning from a safety standpoint. I've had one checkup since, and I have an subsequent appointment to have this checked even further. I've found other testimonies online from customers who've had this or similar experiences with this same make/model/year. I felt it best to report this as it could be a larger issue than the manufacturer currently understands or is making public.
- Charlotte, NC, USA
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On 1/21 at about 12:20pm, the gas pedal on my 2023 Honda Accord Hybrid stopped responding mid-drive with no warning while going uphill at 25mph. Had to stop in the road, put the car in park, then put it back in gear and the pedal worked again. After the pedal cut out, multiple alerts cycled on the dash, but only the gas pedal stopped working. This is the 3rd such incident since buying the car new on Apr 30: (1) June 25 going downhill at roughly 30mph on a neighborhood road. I shut off the car and restarted, and the pedal worked again. (2) Nov 16 on the freeway going 60-65mph. Pulled over, shut off, restarted, and the pedal worked again. I brought the car to my dealer each time. They found -??loss of communication codes-?? but could not replicate the issue. They still have my car as of now and told me via text that "your Accord is communicating codes that we do not have a repair for yet." Unfortunately, they have closed my case without making repairs because they "have not found any issues in the system". This puts me and any drivers around me in danger, especially on the freeway.
I was backing out of my driveway and put the car into drive I accelerated and applied firm brakes to slow the car down cause I forgot my brother. Brake system warning and tire pressure warning popped up and stayed. Turned the car on and off and it was still there. The next day everything was back to normal. Took it to the dealer and they said no codes were stored in the cars computer. Literally the next day a code popped up for the lane keep assist and disappeared 3 seconds later( this never happens usually). Took it to the dealer again but they said they can-??t do anything if they can-??t replicate the problem themselves. I-??m suspecting an electrical issue.
while running car warning light came on and vehicle stalls. Car wont go faster than 10 to 15 mph. This happen 4 times withing 5 months of purchase. First time took it to dealer and they were unable to find any problems. One more call dealer and dealer rep. said it probably was sensor or windshield camera but did not fix the problem. It happen again 2 times and took it to dealer and dealer said battery failed test and replace it. Same day after picking vehicle out of dealer it happen again. Purchase this vehicle as a relieable car for my daughter leaving to university and all it been is unsafe and unrealiable to her.
I bought a 2023 Honda accord sport hybrid June of 2023 two weeks after purchasing the vehicle it starting giving me issues such as the dash board and infotainment screen would freeze up and completely erase itself I took it to the dealership 2 times they told me that if it didn-??t do it at the dealership there was nothing they could do so they sent me home with the car. A week later I notice the safety system lights were coming on and saying system not working see dealer service soon I took photos of it and showed it to them they once again told me if it did not duplicate it self there was nothing they could do. I took it to them for the 3rd time for the same issue with even more photos and a video and got the same response. The same day I was otw to work and the whole system shut it self down again and erased completely and the dash board froze up I took it to them again on the first week of January and got them same excuse. Then on January 16 I was otw to work traveling at 45-50 mph when the car completely cut off and locked the steering wheel up and said shift to P to restart engine then after restarting the battery and brake system stayed on for 2 day then I took it to them on January 18 and they told me they didn-??t know what the issue was with the car but it could be wiring and the wiring harness. And when I asked them to replace the car because I no longer feel safe driving it they told me they don-??t think they can replace the car
Good afternoon. I am contacting you because the dealer is not doing their job. For half a year of owning a car, we visited more services than we drove the car. The reasons for this: the steering wheel shook when driving this car from the very beginning, because the chassis was faulty. When braking, sounds and creaking are heard as if the car's chassis is shaking. The dealer said this is how it should be, but I know it shouldn't be this way. From the very beginning, the driver's front left wheel behaved incorrectly when driving at any time (the reason for this) was that the suspension system was not working properly. and all this is conveyed to me by the shaking steering wheel. The dealer says that's how it should be. (not true) Lately all the lights on the dashboard have been giving errors, including the check engine light. While driving on the road, we almost had an accident because all the lights on the dashboard lit up and the car itself stopped right on the road where there were a lot of cars. and the children were sitting in the car. we almost had an accident. 5 minutes later the car started and we drove off. Over the past six months this has happened 10 times. Solve the problem or we will go to court. Thank you
I was driving at 40mph and the vehicle was driving normally when it abruptly lost all power. There was no acceleration when the accelerator was pushed and I had to guide the vehicle to the side of the road. When the car stopped, a brake warning appeared and instructed me to see the dealer. I turned the car off and it would not restart for about 30 seconds. It finally restarted and I was able to drive the short distance home, however the brake warning remained on the dash. I just had the car towed to the dealer. The road conditions were clear and dry and I had no previous problems with the car. Brake warning: "Brake system: Brake system problem. Brake performance may be reduced. See your dealer." Thankfully I had not yet entered the highway where the car's rapid deceleration could have caused an accident at highway speeds and jeopardized the safety of those in my vehicle and others on the roadway. I read that there has been a very limited recall on accord hybrids due to similar issues (NHTSA CAMPAIGN ID Number: 23V588000) and I believe this issue should be further investigated to determine whether the problems are more widespread.
When driving the car at 45 mph, warning lights came on for: (1)Vehicle Stability system problem. Reduced traction and handling. See your dealer. (2)Electric power steering system problem. Steering assist reduced. See your dealer. (3)Hill start assist problem. Vehicle my role upon brake release. See your dealer. (4)Adaptive cruise control system problem. See your dealer. (5)Brake System problem. Brake Performance may be reduced. See your dealer. While these messages flashed, the car lost ability to accelerate, steer very well, and brake very well. The car came to a stop after it slowed and I slammed on the brakes as hard as I could. I placed in in park, turned it off, and then turned it back on. It drove normally for a few minutes and then another warning light came on for a few seconds. It disappeared and the car drove normally. The dealer said a code showed up but they couldn't replicate the issue. They ended up replacing the battery because they didn't want to give it back to me without a fix. About 4 weeks later, we were stopped on the highway and in park waiting for over an hour. As we sat there, the warning light came on that said, "Electric parking brake system problem. Parking brake not available. See your dealer." The dealer kept the car for 2 weeks, couldn't replicate the problem, and said there were no codes. They offered no fix. 2 weeks after that, the car flashed up a warning light while driving 5 mph in a parking lot. The warning light said that the "Lane assist" was not operational and that I should contact the dealer. I couldn't take a pic of it because it only flashed up for 5-10 seconds. I'm taking the car in later today.
Accord LX dash says vehicle requires a software update. Car was taken to dealer. Dealer says they hooked car to a computer and says there is no software update available. Dash continues to say vehicle requires software update.
I have had 2 separate experiences with starting my car and the lights on the dashboard come on. A message comes on with rolling alerts that states the automatic emergency braking, steering assist, lane keeping assist, braking assist, hill hold, adaptive cruise control are all turned off. Additionally regenerative braking was also turned off. I took it to two different Honda dealerships for maintenance. (May 8th, July 20). If you wait 30 mins the alert will disappear. My most recent incidence occurred on Sept 2, I was out grocery shopping and the alerts reappeared while in motion. I was very afraid bc I have never had it come on while in motion. From my second visit July 20th I took it to get looked at and they said that they could not re-create the issue. So both dealerships restored the factory settings. Now this is my third time dealing with this. I took it on July 20th to have them update the system bc it continues to alert when turned off that there is a system update. I had to take the care back twice bc the system update kept alerting. While reading other people's issues I see it is connected to getting the system updated. I have paid a lot of money for this car and it only had 39 miles on it. I see that someone else has had this problem in the past. I travel for work and this is certainly an inconvenience. I want to know how serious is this problem and has other people reported this. See NHTSA ID Number: 11533957 for reference. I will be putting my photos on this report to show how the dashboard lights up. In my first visit they thought it had something to do with the electricity or battery as they explained to me, but the problem keeps happening. For the cost of this vehicle someone needs to find out what the issue is and fast. I do not want to have to abandon this care for my safety.
25AUG2023 At 75 mph multiple vehicle systems failed simultaneously and car lost power. Numerous codes were displayed on the dash in succession. Vehicle's loss of power slowed it rather quickly. Messages that I recall being displayed as the car lost power: TPMS; Brake System, Power Steering, Air bag; Vehicle Stability Assist, etc. Small video clip was taken during the event; however, due to obvious safety issues related to trying to move the car safely to the shoulder of the road during morning rush hour traffic, the video is short. Soon after pulling onto the shoulder the vehicle began flashing all electrical items in the car and then there was complete loss of power including the hazard lights. (other videos were taken of the various flashing warnings and the vehicle's behavior as it finally went into complete failure....however, I am unable to upload to this site.) Vehicle was towed to the nearest Honda dealer. Honda North, Butler PA 16001 28AUG2023 Honda dealer verified that the car logged multiple DTC codes for various systems modules but could not replicate the failure. Car was given a short road test and no issues presented themselves. Honda North requested to keep the car for one more day for further investigation and a longer test ride with more diagnostics. 29AUG2023 Honda North performed a longer (@20 mi) road test and stated the vehicle performed without issue. They explained that they had nothing from Honda engineering to indicate any action to take related to such an event. They again acknowledged that multiple DTC codes were logged and all systems were operational while restating that there was nothing to do unless it happened again and a module failed completely.
Well, I don't really know what to do.. Last night the car was sitting in the garage on. And playing a seminar I was watching.on my phone. The keys were nowhere around the car, and the door was unlocked and the car was just sitting there on in the garage. We've only had the car five days, but this worries me.. It reminds me of christine. This is the first year of this body styles and I hope it never does anything weird like this on the freeway (cutting off) or parked in front of a store. Then again this morning the door was unlocked already and didn't beep to open.
The car will completely shut off while in drive and while driving. Not the auto shut off feature as that is off at the time the car shuts off. This has happened multiple times and isn't safe. There is no indication as to when it will happen, but it will randomly shut off after a short drive or long drive. Once I turn the car back on there is nothing that displays on the dashboard to indicate what happened or why or any issues the vehicle has. It's as if the car wasn't on and I'm turning it on for the first time. The car was leased in February and has been experiencing these issues since the beginning of the lease.
On 5.20.23, performed required remote system update for 2023 Honda Accord EX (gas) with 3,410 miles on it. HondaLInk app indicated update was requested while car dashboard indicated the update was installed and complete. Immediately thereafter, the Check Engine Light went off (not blinking) and received following message: "Emissions system problem. Power may be reduced. See your dealer.". Habitual problem for Honda. I was forced to trade in a 2019 Accord Hybrid due to emissions problems causing blinking Check Engine Light with car computer NOT retaining error codes - see prior complaint to NHTSA - tracking #11521930.
I was driving the car on I four east toward Orlando going towards Disney World. Just bought the car two days ago and had 10 miles on it. It-??s a Honda accord hybrid sport, the engine start shaking smoking while I-??m in the middle lane going 70 miles an hour the whole car shuts off and it has every single code known to man come up on HondaLink and I feel like a dealer is making me keep his car.
A D V E R T I S E M E N T S
- Pittsburgh, PA, USA