CarComplaints.com Notes: It's rare when a newer vehicle has defect trends, & the 2017 Honda CR-V has at least two — overfilled oil levels with a gas smell, & heat not working.
Both problems affecting the Honda CR-V's 1.5L "Earth Dreams" engine appear to be related to cold-climate regions.
CR-V owners also report no heat even after warming up their CR-Vs for 30 minutes — not even enough to defrost the windshield. So far, there has been no fix from Honda for this issue.
10.0
really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
2 / 0
Average Mileage:
9,929 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The oil in my engine is being diluted with gasoline. The dipstick never goes below full and the oil is thin and dirty. This is just 1 month after an oil change. Occasionally the gas fumes enter the passenger compartment and make driving the car unpleasant. Honda dealer says there is no problem. This is an ongoing problem. Date below is the last time gas fumes were inside the passenger compartment.
-I noticed oil/gas leak on the engine that slowly drips under. The engine oil smells gas, oil level goes up. - lane departare goes off when car is idle for more than 15mins (randomly) - navigation/audio acts up -changes screen and nonstop beeping. You need to turn the engine off to stop it-reset.
Ran premium gas only and changed oil twice as often as recommended but recently (4/2019) checked oil and it read way above full, looked almost clear after 1500 miles, and smelled strongly of gas again. I noticed the car was accelerating slower and slower than when new. Read up on gas in oil problems with this car and saw that Honda offered no fix for cars in the state where I live and dealerships apparently deny there is gas in the oil. I was concerned after reading about engines stalling, which of course they will do with gas in the crankcase, Honda did recall work on this car that involved changing the oil but not the filter which is ridiculous and which doesn't even begin to address this huge engine problem. I believe this is a potential safety issue because of the risk of the car potentially losing power and/or stalling in freeway traffic. Honda has not only not fixed this problem, they continue to sell these cars with engine defects even after they have known about it since 2017.
- Wauneta, NE, USA
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During oil changes, more oil was coming out than was being put in. Oil clearly smells like fuel. When I brought this to Honda's attention in early April, I was told to go to a certified Honda dealership to get a diagnosis. During the diagnosis done on 4/17/2019, they performed an oil change at 80% oil life which indicated that oil levels were elevated by approximately 1/4th of a quart. I can only imagine how diluted the oil would be at 10 or 15% oil life. According to my case manager and as stated in this paperwork, this is "normal". paperwork provided below with personal information redacted.
Received 'important safety recall' (NHTSA recall 17V-442) dated 'January 2018' from Honda automobile division (attached). Recall related to various dangerous conditions which could result from manufacturing or design defect(s) relating to (gasoline) fuel system. Accordingly, vehicle was taken to Honda dealer for repair on 01/24/18 prior to appointment time of 10:15 a.M. Honda service consultant was advised at the time the appointment was made that lessee or her representative would need to wait for the repair to be completed because of the long commute involved. Per Honda recall notice, the repair was to "... take approximately 1 hour 15 minutes." In fact, it took 3 hours 27 minutes. (see attached.) during the course of the repair, the service consultant advised lessee's representative that the technician "hasn't done one of these before", and that "I've got the shop foreman on it now." Having obviously incompetent personnel handle such a repair is patently irresponsible and subjects consumers to unnecessary dangers, not to mention wasting consumers' time. Honda obviously does not take its responsibilities to its customers seriously.
Fuel is making it's way into the oil system. Everytime I check the oil I can clearly smell gasoline on the dipstick. I know that Honda has recalled 350,000 crvs in china for the same issue with the same 1.5 turbo engines however, when I tell the dealership or Honda representatives about it they act as if it is an isolated incident. This will eventually cause premature wear on the engine and potentially become a safety concern if the engine were to stall at high speeds.
I own a 2017 Honda CR-V 1.5 turbo fwd and my vehicle is suffering from the affects of 'oil dilution.' I regularly have my oil changed by Honda, but I noticed, upon returning from a long trip in northern inidiana over winter, a strong odor of gasoline when checking my oil-dipstick and the volume was much higher than expected. When I brought my vehicle to Honda, I was advised that Honda was aware of a problem for all 2017-2018 CR-V 1.5 turbos with residual gas dripping into the cylinders and eventually the oil crank-case, called 'oil dilution'. I asked the Honda technician to check for gasoline in my oil, but they said no such test was available. He advised me that no fix currently exists, aside from more frequent oil changes. I then followed up with the lead technician at my dealer to resolve the safety concern, but I was verbally told that Honda does not intend to address the issue unless litigation is mandated. I believe this problem posses a major safety concern as these vehicles age and the risk of engine seizure or explosion increase. Honda North America's position is that since there are so few 2017 Cr-vs with turbo on the road, they do not see a reason to act. There is a fundamental problem with this Honda turbo fuel injection system, which was fixed for the 2019 models. A software patch is being issued by Honda Canada, but this is not offered in southern states and Honda refuses to comment on the long term impact and degraded performance. I am deeply concerned for the safety of my family and fellow drivers.
I went for an oil change and the place said that the oil smelled like fuel, was very thin. In consumer reports there was a blurb about the Honda Cr-vs with the 1.5 turbo engine experiencing the mixing of gas in the oil but mainly in the colder, northern states. So, when the oil change people said the oil smelled like gas, I then drove to a Honda dealer and they checked it out, but said they didn't see gas in the oil, but I just had the oil changed so of course there wasn't signs of it. So, before my next oil change I will take it to Honda so they can see it.
Shifter control button popped off while driving creating a significant hazard to the driver and occupants as reassembling the controller/ shifter can be dangerous. Honda usa ( catherine) reported this is not a Honda issue. And refused to provide towing.
My vehicle's warning lights are on for all features, including lane assist, stability, collision mitigation, adaptive cruise control, tire pressure monitoring and many others. These features are currently not working. The first time the issue occurred was immediately upon starting the vehicle. I've taken it to two different dealers three times. The third time, I was told there was a problem with a fuel valve -- part of a Honda "campaign, " whatever that means -- and that replacing/repairing the issue could take up to 60 days. I was dismissed from the dealer and told that the issue would not make my car stop working, and that I would be contacted when a part arrived. Meanwhile, my car is idling rough and I smell gas upon starting it.
I believe my vehicle is part of the Honda 1.5L oil-fuel problem first noticed back in late 2017. I did not think much about it until I talked with two other co-workers who also have 2017 Honda Cr-vs. First, my engine performance slowly drops after each oil change, then picks back up again once I have gotten an oil change. Second, this was my first winter with my CR-V and I noticed that it has a very hard time accelerating during the winter months even after letting the engine warm up for several minutes. Lastly, the instrument panel says that my oil level is at a certain %, for instance it says that I am at 20% right now, however, when I check the dipstick, I see oil well above the "full" line. I would like to know what I can do to remedy this problem. I live in the state of Virginia, and noticed that there is no fix for vehicles in my state.
Engine oil has a strong smell of fuel. Vehicle was brought in to the dealer, dealer advised me that they needed to upgrade the system. The upgrade has not fix the problem and the vehicle still has a strong odor of fuel coming from the engine oil dipstick. Everytime I would fill up with gas, the gas meter displays fewer and fewer mileage range on a full tank.
While driving, safety systems go offline. Adaptive cruise control, lane keep assist, road departure mitigation, collision mitigation braking system, and others all go offline at the same time. Appears to happen at random. First visit to dealer, we were advised they did not see any codes and there was no malfunction at that time. Next visit, all the systems were still offline from earlier in the day and they performed some software updates which reset everything. Next day, safety systems went offline again. We took the vehicle back to the dealer where it is right now and they are advising that it is a fuel issue and gasoline is getting into the oil. No explanation how or why this is causing the safety systems to go offline and become inoperable. Have contacted Honda multiple times along they way, currently waiting on a case manager to call back.
The contact owns a 2017 Honda CR-V. while the vehicle was undergoing routine service, the independent mechanic noticed an odor of fuel present in the oil. Antrim way Honda (200 S. antrim way green, castle, pa) was notified of the failure. The manufacturer was not notified. The vehicle was not diagnosed or repaired. The failure mileage was 43,000.
I recently bough a used 2017 Honda CR-V. it had only 29,000 miles with a fresh oil change before purchase. I have put over 1,000 miles on it since purchase. I recently was informed of oil dilution problems with the 1.5L turbo and decided to confirm if my vehicle was affected. I checked the oil from the engine after letting it cool and my oil level was above the max level. Also, there is a strong smell of gasoline coming from the oil. This deeply concerns me as the oil level shouldn't be above the max level and the increased wear that can occur from diluted oil. Honda has yet to issue a recall or admit this is a widespread issue. I will be contacting Honda in hopes of full resolution.
A D V E R T I S E M E N T S
- Brevard, NC, USA