The contact owns a 2018 Honda CR-V. The contact stated that there was an abnormal fuel odor coming from the vehicle. The contact stated that the vehicle failed to exceed 9 MPH before the vehicle stalled. There were no warning lights illuminated. The vehicle was taken to an independent mechanic who retrieved DTC: P0087 (High-Pressure Fuel Pump failure). The vehicle was taken to the local dealer, where it was diagnosed and determined that the fuel pump needed to be replaced. The vehicle was repaired, but the failure recurred. The fuel pump was replaced under NHTSA Campaign Number: 21V215000 (Fuel System, Gasoline). The manufacturer was called, but there was no response. The failure mileage was approximately 130,000.

- Valdosta, GA, USA

The contact owns a 2018 Honda CR-V. The contact stated that while attempting to start the vehicle, the vehicle failed to start. In addition, several unknown warning lights were illuminated. The vehicle was jump-started; however, the failure persisted. The vehicle was taken to an independent mechanic; however, the contact was informed that there were too many fault codes displayed. The contact was advised to take the vehicle to the dealer. The vehicle was taken to the dealer several times; however, the unknown warning lights were no longer illuminated. The dealer was unable to duplicate the failure. The contact stated that the battery had been replaced each year since the vehicle was purchased in 2020. The vehicle was taken to the dealer, where it was diagnosed with four failed fuel injectors. The contact was informed that the fuel injectors needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure, and a case was filed. The contact was informed that the repair was not covered under warranty or recall. The failure mileage was approximately 25,000.

- Chesapeake, VA, USA

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was not yet available. The contact stated that while the vehicle was parked in the driveway, the vehicle alarm sounded independently. In addition, the vehicle failed to start and was jumpstarted. The vehicle was taken back to the dealer, where it was diagnosed with battery failure. The contact stated that the failure persisted. The vehicle was towed to the dealer and was diagnosed and determined that the battery needed to be replaced. The vehicle was not repaired due to the cost. The contact stated that recently the vehicle was taken to the dealer for maintenance however, the recall repairs were not completed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. Parts distribution disconnect.

- Covington, WA, USA

The contact owns a 2018 Honda CR-V. The contact stated while driving approximately 5-10 MPH the vehicle started to stall. The contact stated that several unknown warning lights were illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the VIN was not included. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was unknown.

- Parsippany, NJ, USA

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

- Pottstown, PA, USA

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that there was white smoke coming out of the exhaust pipe. The contact stated that while attempting to accelerate from a stop sign, the vehicle failed to exceed 30 MPH, and the emissions warning light illuminated. The dealer was contacted and diagnosed that the turbo was consuming oil. The dealer confirmed there was no available appointment until June 2025 to repair the vehicle under NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The dealer also informed the contact that the failure was related to NHTSA Campaign Number: 21V215000 (Fuel System, Gasoline); however, the VIN was not included. The manufacturer was not made aware of the issue. The failure mileage was approximately 120,000. Parts distribution disconnect.

- Bemidji, MN, USA

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds and depressing the accelerator pedal, the vehicle hesitated to respond. There was no warning light illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000. Parts distribution disconnect.

- Laurel Springs, NJ, USA

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Wichita, KS, USA

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

- Tucker, GA, USA

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Linewood, NJ, USA

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Falls Church, VA, USA

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Siren, WI, USA

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- New Orleans, LA, USA

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Pine Hill, NJ, USA

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Lake Worth, FL, USA

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Weaverville, NC, USA

The contact owns a 2018 Honda CR-V. The contact stated while driving at various speeds, the vehicle stalled with several warning lights flashing on the instrument panel. The contact then received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were available; however, the contact was informed that only the low-pressure fuel pump was under recall and not the high-pressure fuel pump, which was the cause of the failure. The contact was then given an estimate for the repair even though the vehicle was under recall. The manufacturer was made aware of the issue and referred the contact to another dealer for assistance. The other dealer was notified, and the contact was given the same information as the previous dealer had provided. The vehicle was not repaired or serviced under the recall. The failure mileage was approximately 90,000. Parts distribution disconnect.

- Palm Coast, FL, USA

The contact owns a 2018 Honda CR-V The contact stated while driving 55 MPH, the vehicle started shaking and the brake light and check engine warning light illuminated. The contact pulled over to the side of the road, turned off and restarted the vehicle and continued driving. The failure persisted. The vehicle was taken to the dealer who diagnosed that the fuel pump failed and needed to be replaced. The dealer confirmed that the VIN was included in NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); and the fuel pump module needed to be replaced; however, the contact had to pay for the fuel pump to be replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 120,000.

- Woodbridge, VA, USA

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact was advised by the local dealer that the vehicle would only be serviced for the recall if the fuel pump failed. The contact stated that the manufacturer and the dealer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Toa Baja, PR, USA

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Dresser, WI, USA