This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The rear windshield in my 2022 CR-V EX randomly shattered when we opened the driver's side door. There was no impact from any objects as the vehicle was stationary all night. We believe it may be related to others' issues with HR-V's as well with the rear windshield randomly shattering.
Overnight on August 14 - 15th, 2023, it rained heavily in my area (at least 1/2"- 1" of rain fell overnight). I went out to my car at 11:30 AM on August 15,2023, to find all 4 windows AND the moonroof opened. The inside of my CRV Hybrid touring vehicle was saturated deep with water. I took it to the dealership (Motorworld in Wilkes-Barre, PA) to have the vehicle checked for a computer type malfunction. No codes were retained in the vehicles memory. I was informed that Hondas now have a key fob feature that will open all the windows and moonroof IF the buttons are pushed in the proper sequence. I read the entire 689 page owner's manual when I purchased the car new in October, 2022, 2 sentences on page on page 183 briefly mention this "feature" to let hot air out of your vehicle. (Press door unlock key one, press and hold door unlock button again and hold it within 10 seconds, and press it again and hold it within 10 seconds and your windows will all come down as well as moon roof open. THERE IS NO WAY TO DISABLE THIS FEATURE. I do not play with my key fob, no children in home. All the seats, roof, and floor are supersaturated with rain water. This water situation can cause MOLD, just as if the car was in a flood, which can be extremely dangerous/ lethal to a person like me with respiratory issues. Also, electrical components may have been damaged because of a huge amount of water. Honda was notified and they said, call your insurance company and file a claim. The problem it caused me needs to be rectified by Honda and made right by them to me. Of note, the car nor the fob notifies the person that all the windows and moonroof were completely opened. So much damage occurred. Rain water also entered the heater/ AC ducts. Stagnation can lead to mold growth in them.
Driving N on Hwy US-24 in Redford MI near Detroit Diesel at approx 45mph on Sun morning 4/30/2023, the moonroof exploded and shattered glass fell onto driver and front seat passenger. Shattered glass also broke loose and fell to rear of vehicle, causing car behind us to avoid debris by changing lane. The sudden failure of sun/moonroof was without warning, no apparent object struck it, we were not passing under a bridge. The loud boom of explosion was alarming to driver and passenger. The shade was open and we quickly closed it to stop more broken glass from falling onto us. It was raining, approximately 40-45 deg F outside, the car interior temp was 68 deg F. We made temporary repair with cardboard and emergency rain poncho to close opening in roof. We proceeded home at 30-40mph. I collected broken glass by hand, then vacuumed all interior surfaces thoroughly; found no foreign object that could have struck glass. We contacted dealer Monday reporting problem. Dealer stated Honda unlikely to cover glass under warranty claim. Dealer stated there was no recall, technical bulletin or product update concerning sun/moonroofs spontaneously exploding. Dealer did contact Honda and replacement was made under warranty as 'goodwill.' We are happy Honda covered cost of replacement, but did not acknowledge any material defect, workmanship or safety issue. Vehicle is kept in garage when home and open parking lot at work; to our knowledge the roof glass panel was not compromised by any object hitting or scratching it. This is a safety issue: roof glass panels should not explode without warning and broken glass fall on driver or passengers under normal vehicle operation. The loud noise at failure is distracting to driver. Further, broken glass may fall to rear of vehicle. These glass panels' failure mode should be similar to that of front windshield where broken glass retains some integrity. Until then, consumers should be advised, shades closed and emergency closure kits issued.
While driving with a passenger across Salt Lake City on I-15 yesterday, going the speed limit and no surrounding vehicles, the passenger window imploded into a million tiny pieces sending glass all over the passenger and even as far as the driver (me). We did not see any evidence of a rock or other object hitting the window and there wasn't anything unusual inside the car. The outside temperature was 30 degrees and the car had been in a heated garage all night. The passenger had cuts on his hands, but he was wearing sun glasses which protected his eyes. He had glass pieces all over him. I honestly believe this was a spontaneous event, but I suppose there is a remote chance that a rock could have hit the window. But there weren't any cars in the area or overpasses.
The heating system on the vehicle is insufficient. The cabin does not warm up when idling in the winter. Defrosting on cold days becomes an issue which creates a potential hazard for visibility. The red bar on the temperature guage will not appear when idling and the temperature rises and the red bar appears only after the car has been driven. Searching online on this issue indicates this is an issue where many CRV owners have had this weak heating system issue. I contacted the dealer and they said "Yes we are aware of that. And that's the way it is and nothing can be done about it." So there appears to be no intent by Honda to address this weak heating system issue which is a big problem in winter weather. Thus my filing this complaint. Honda should perform a recall and correct this problem.
A D V E R T I S E M E N T S
- Orange, CA, USA