1. What component or system failed or malfunctioned, and is it available for inspection upon request? The rear windshield (tempered glass) and the integrated rear defroster heating element system. Yes, the vehicle and the shattered glass (contained within the frame/cargo area) are available for immediate inspection. 2. How was your safety or the safety of others put at risk" Luckily, this incident occurred when I entered the vehicle not on a roadway. If it had occurred when I was driving its is quite unsafe. The spontaneous failure occurred with a loud explosion, creating an immediate distraction and startle hazard. The shattering resulted in tempered glass shards entering the cabin and falling onto the exterior roadway. This failure compromises the structural integrity of the vehicle, obstructs rear visibility, and exposes the interior to the elements. Had this occurred at highway speeds or with passengers in the rear seat, the risk of injury from glass spray or a secondary collision due to driver distraction would be significant. 3. Has the problem been reproduced or confirmed by a dealer or independent service center?: No. I contacted Honda of Lynnwood to have the failure confirmed and inspected, but they declined to schedule an appointment. They stated they could not address the issue because it is not classified as a "recall, " despite the existence of a Voluntary Production Update for this specific defect. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others?: Not yet. The vehicle is currently awaiting inspection. I am seeking this inspection from Honda of Lynnwood as part of the formal claim process, but have been met with resistance from the dealership. 5. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear" There were no warning lamps or electronic messages. The failure was spontaneous.

- Lynnwood, WA, USA

Large Crack spanning from driver side to passenger side. No impact spot noted, no vehicle impact or accident to cause the Crack. Crack is located at defroster level of windshield

- Frederick, MD, USA

When using the wiper washer the fluid does not spray well and windshield does not get clean especially the passenger side. Very poor design.

- Carmel, IN, USA

The driver's side wiper doesn't completely clean/swipe the entire windshield and seems to stop short. The only time it completely swipes the windshield is if the windshield is completely wet and constant rain is falling. Otherwise, it stops short when misting and leaves streaks, affecting the driver's complete view of the road. Also, the windshield wiper fluid system seems to waste a lot of the fluid, and empties quickly. Not sure if it's a design flaw.

- Abington, MA, USA

Rear window imploded/broke by its self. I was parked about to back up when it happened. loud crashing of the glass made me jump. I stopped got out of the car and was shocked that the window was broken. People on the sidewalks stopped and looked in shock as well. The car behind me had 2 people in it that were just pulling in to park and they saw it just implode. If I would have been driving at the time I could have been in a bad accident. The shattered glass sounded like a gun. I called and told HONDA the problem. They directed me to this site. HRV's have been reported having this problem per the HONDA person on the phone. My insurance had not heard of the problem. Even though my car is a 2024 they would not cover with HONDA parts per my policy, so I have an aftermarket rear window. The glass was installed/cleaned up and inspected by the glass/collision company LaMettry's in Plymouth, MN. NO warnings that this was going to happen.

- Plymouth, MN, USA

The rear view camera display keeps switching from color to black&white mode during parking operations. This happens even during good weather where there is plenty of light out and no reason for it to switch to low visibility or nighttime mode. The car dealer said there was no fix for this. This behavior began shortly after purchase and has continued to occur since then.

- Fiskdale, MA, USA

On this vehicle, the washer fluid sprays intermittently by design. In theory, this would save fluid but the timing of the spray makes it so a majority of the right/passenger side windshield stays completely dry or gets just enough spray to smear around any obstruction that is on the windshield. I have had several times now where I need to clean my windshield from dirty road spray and end up needing to pull in to a gas station to get out and clean my windshield. There are online forums that talk extensively about this issue and seems to effect all 23 and newer Honda CRVs.

- Converse, TX, USA

Sunroof exploded. Some glass fell on passengers inside of vehicle. Our vehicle is at the dealership waiting for inspection by someone from Honda. This happened without warning while we were driving at approx. 60mph. Heard a loud boom and realized the sunroof has broken. There was nothing around us or over head when this happened. We were traveling on a smooth two lane road with no other vehicles in front or behind us. AGAIN, this happened very suddenly without any warning. I did see on the internet that there have been similar cases of this failure happening in 2024 and 2025 CRV's.

- Troy, OH, USA

Honda case#: 15542096. Rear camera will go black and white intermittently. Rear camera replaced under warranty at under 6k miles 9/25/25, however, problem still persists randomly. Attached pics on 3/22/25 and 4/2/25 are examples of this issue I witnessed and obtained photo of. Dealership says they cannot duplicate and cannot proceed forward with repair or diagnosis on 3/18/25 RO#377440 with just under 15k miles. No rhyme or reason for random occurrences other than seems to happen when weather changes drastically (cold or rain). It's a safety issue because black and white is a deviance from normality and it is not discerning enough with the low quality resolution camera used to prevent backing up into someone or something. Color helps the eye discern shapes, people, and things better protecting objects from damage and life from harm. Honda and the dealership so far has refused to take action or solve even though the car is under warranty.

- Kenosha, WI, USA

Windshield cracked without visible impact.

- Carson, CA, USA

My driver's side mirror spontaneously cracked. There was no damage done to the mirror that would cause this to happen. The mirror was intact when I pulled into my garage. An hour later I left again and the side mirror was cracked top to bottom. It is not difficult to get a non- distorted view out of my driver's side mirror and I feel it impacts the BSI as well. I have an appointment on 3/20 for inspection at the dealer. There were no issues prior to this happening. My photos show that there are no nicks, scratches or anything around the mirror at all. Also the mirror is not shattered, it's simply a clean crack down the middle.

- Grayslake, Il, IL, USA

Failed component: The windshield washer system is faulty -?" particularly the passenger side. Honda refers to it as a -??wet arm wiper-?? system. More specifically, the washer fluid is emitted from the wiper arm instead of a more direct spraying method. As such, it does not spray out evenly across the windshield. It basically dribbles onto the windshield, with a delay, and winds up getting dumped onto the bottom of the windshield and the outer edge of the wiper blade. The small amount of washer fluid that does get onto the windshield simply gets mixed with the debris on the windshield and dirties and obscures the windshield even more and makes it even harder to see out of. This is particularly dangerous when the vehicle in operation when the windshield washer is used and the windshield become smeared and obscured in traffic. The vehicle is available for inspection upon request Safety risk: Upon utilizing the windshield washer system while driving in traffic, the windshield becomes smeared and obscured to a point where the operator cannot see very well out of the windshield. Reproduction by dealer: The issue was reported to the dealer on 1/28/2025 and dismissed as -??normal wet arm operation-??. Inspections: As stated above, the issue was reported to the dealer on 1/28/2025 and dismissed as -??normal wet arm operation-??. Warning / messages / symptoms / first appeared: There were no warning lamps, messages or other symptoms of the problem prior to the failure. The issue first appeared shortly after the purchase date of 4/26/2024; the first time I used the windshield washer system.

- Ronkonkoma, NY, USA

On [XXX] I parked my 2024 Honda CR-V EXL on my driveway as I do every night. Night time temperatures that night dipped into the digits, around 6 or 7 degrees. The next morning, as I prepared to take my wife to work, I noticed a vertical crack on the driver's side rear view mirror. My vehicle is still less than one-year old. Online I have read that this is not an isolated occurrence with Honda CR-Vs. I will take my car back to the Honda dealer in Bethesda, MD tomorrow, January 29th. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6

- Ocean View, DE, USA

Hi - Happy New Year! When temperatures dropped in late Nov/ early Dec 2024, my driver side mirror cracked when I did a remote started. I park my car in my own driveway (safe neighborhood and also with security camera) and there was no external damage. Car is new (bought in March 2024) and had less than 7,000 miles.

- Great Neck, NY, USA

Windshield wipers throw out fluid when wipers are up. Windshield not cleaned properly from snow and dirt causing not to see the road. Snow is coming again.

- Highland, NY, USA

The 2024 Honda CRV windshield wiper do not fully wipe rain water on the driver side, leaving 3" 1/2 on driver pillar that is untouched by the windshield wiper. This reduces driver visibility during rain. Due to this concerns my wife do not feel safe driving this vehicle in the rain or snow.

- Brownsburg , IN, USA

Vehicle purchased new, in October 2023. During October, 2024, the drivers side rear view mirror developed a vertical crack, about an inch from the right edge. There is no damage to the vehicle / mirror housing. There was no impact. There was no significant temperature change. I just walked to my car one morning to see the mirror cracked. I've contacted 2 Honda dealerships & they want > $200 to repair.

- Conroe, TX, USA

On driving to the other side of the state from my home to visit family on [XXX] in Michigan, I was driving 70-75 miles per hour. It takes close to 3 hours of driving one way. There was a lot of insects hitting my windshield and when I used the wipers the water just flew over the windshield, not getting my window wet to enable the wipers to clean my windshield. If I am driving 30-50 miles per hour that doesn't happen. I could not get my windshield clean of the bugs which inpaired my vision. I talked with the service department and they said it is the way the wipers are made and they can not do anything about it. I did call Honda Customer Care Line and I have a case #[XXX]. They told me to contact you because it can be a hazard when traveling, which I do often to see my family. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Grand Haven, MI, USA

Both side mirrors shake vigorously while driving at any speed. It is very hard to focus and see the image in the side mirrors. Most of the time I have to use the rear view mirror to see behind me. The shaking is so severe that sometimes if I-??m looking at the side mirror trying to see it will make my head hurt.

- Charleston, WV, USA

The back up camera is in black and white with low contrast. It occasionally flashes in color, but it makes it nearly impossible to use safely.

- Austin, TX, USA