This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The pinch sensor keeps breaking which then causes the door panel to separate and the window to detach from the vehicle. This is not the first time since we bought it that this has happened.
Metal bar on the side slide back causing can't close tail gate or hard to open. Honda doesn't know what cause it. I am not sure whether it has to do with sliding door recall that it not latch (which already fixed) or slide door push this side metal bar back when open. Honda tech said they saw it in more than 5 vehicles, it catched it before 35K, Honda will cover under warranty. But my car is over 35K so it not cover even under extend warranty. It costs $140 to replace. I am more concern for my kids safety, if they don't know what cause it. It happened after I come in for recall of power replacement in the back.
The car has 27,000 miles on it. The engine mount is being replaced due to it being bad, the radio is very delayed and crashes and the sliding door keeps sticking and I have to force it closed.
The electrical sliding door is opening on its own at night. I was not sure if this was recalled on this vehicle. I could not find it. We also had a 2007 Honda Odyssey that the sliders had the same issue and was recalled. I believe this is recalled for doors opening while driving. It had happened previously before happening last night.
We have been having issues with our driver side door since it was 6 months old they have fixed it twice now including the recall a few months ago, and it is back to not closing. The first time they fixed it when we were waiting on parts the door got totally suck closed and could not be opened any way. This is becoming a safety issue. I have 10 plus videos from over the last 18 months where the door refused to close and bounce back open multiple times I have to switch the door to manual to get it to close, we also get a anti theft error at least 1 time a week and Honda has no idea on that error either. All my photos and videos are too big to attach.
- Pewaukee, WI, USA
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When automatic sliding door open/close is enabled the door will open, but will not close. When the doors are placed in manual mode, the door panel comes loose from the force of the door closing making it so the door cannot be opened because the loose door panel extends out just far enough to wedge itself like a door stop.
***2018 Honda Odyssey caught fire while operational**** on 24th April 2019, on her way to drop our kid to school, my wife was driving our 2018 Honda Odyssey. All of a sudden, this vehicle got smoke at first and then caught fire while it was operational. My wife pulled over and took the kid out immediately. The passing by garbage truck driver started to control fire till cops and firemen team arrived. The fire was controlled by excellent efforts of that cop/truck driver. The fire appeared to have started near 3rd row driver side seat...my 3 year old was on the driver side 2nd row seat---just 1.5ft away from it. Luckily, my wife and child were not hurt. I've been following up with geico insurance, us Honda (case# 09517538) rigorously. I am really inclined to know what went wrong with the vehicle that virtually threatened the lives of my wife and child. I am still awaiting response from them. One of my friends suggested me to report this incident to ntsb and they redirected me to NHTSA. My intent is to ensure that the root cause of this mishap can be identified and rectified asap by us Honda as these Honda Odyssey are driven mostly by families with kids. I was under an impression from these followups that this incident has been reported to appropriate federal/state authorities. I just want to make sure that NHTSA help me in my quest to understand what really went wrong.
Both rear doors become stuck and completely inoperable. The power door mechanism has failed and now the door is completely stuck in the closed position. There is no way to manually open the door from the inside or the outside.
Sudden 'pop' noise was heard as coming to a stop on exit ramp of highway. Found out that the sunroof glass was brocken in pieces. Took it to dealer and they determined that something must have hit it without looking at the vehicle. Investigation needs to be done on vehicle prior to customer paying for the since american Honda would not pay for the glass. The dealer wrap the glass over but still thorough investigation has not been done. Called american Honda and they filed it as complaints and believes what dealer says since technician is their investigator. Vehicle has not been looked at by any technician yet.
I have found the power sliding door open when I returned to my parked van. This has happened about 4 times. I have taken my van for recall 18V-795 which has to do with the power sliding door components, but I found my side sliding door open again even after the recall fix. So I think Honda has not completely fixed the whole problem.
Vehicle was parked off street in freezing cold overnight, upper twenties, 32F when this happened. Vehicle is parked not in motion, remote started. Driver door would get locked immediately when unlocked from outside, multiple tries to pull the door handle would unlock and lock immediately and eventually open the door. Once driver gets in, and closes the door, it is locked from inside and would not open. Door lock switch, driver door handle and key fob fail to open the door from inside. Only way to get out of the vehicle is through a passenger door. If the vehicle is unlocked, driver door can be opened from outside but not inside, just like a child lock works on a passenger door. Another tricky way to open driver door is to unlock, roll down the driver window and pull the handle from outside.
Panel behind the gas pedal and brake pedal is missing. This exposes a large area of electrical wires. A driver will easily be able to get his feet there while stretching his legs and intentionally mess up the wiring. This is an electrical fire hazard and also a safety hazard. Pictures uploaded. Earlier models (2006 which I own) has a majority if this area covered by panel. I contacted the dealer and they said it is normal for 2018 models of Odyssey.
"takata recall" second: Upon closing the rear sliding doors they became stuck in an open position. It took stopping and physically closing them to ensure they would close and lock. Upon research Honda has a recall for this brand new van for the sliding doors as well but failed to mention it during our recent service and complaint. The vehicle was parked and loading.
Automatic door on the passenger side closes as passenger tries to get out of the van. Door bounces back and forth and almost injured the passenger. On a separate occasion, the same passenger side door was being opened from the outside and halfway after it opened it bounced and closed almost injuring my son and the preschool teacher.
Purchased vehicle towards the end of the month of February 2018, thirty days later the driver front door would not open from the outside. Tried unlocking the door from the key fob and door remained locked. Inserted the key in the cylinder and was a bit hard to turn the cylinder to unlock. In order to open the door I had to open the rear driver slide door and come in through the back to open the door from the inside. Even then the inner door handle was hard to pull. This create an issue and inconvenience as this is a family car, having this issue in very humid day only makes it worse. I have read online that people are complaining about this issue and the dealers do nothing to fix this issue. I have taken it to our local dealer and they said that Honda is currently investigating the issue. It has been like this for months.
Sliding doors do no close at times. It is inconsistent and when taken to the dealer they cannot replicate. There are numerous complaints online as well as videos of the issue. I had an issue where the passenger sliding door stopped opening altogether. The dealership said they replaced the mechanism that opens the door as well as the sensors on both sliding doors to address the closing of the doors. The passenger door was able to open once more, but not even a week after I experienced the issue with closing the doors once again. To close the doors, we need to repeatedly press the close button when the doors are trying to open back up, but that doesn't always work. This is a safety hazard for various reasons.
Driver's side sliding door won't close.the issue actually presented itself the day we purchase it and they service department called it a "hiccup". when trying to close the door, the sensor beeps three times and then reopens. I have to disengage the doors to manually close it or be ready to "help" the door continue on the track to closing. Passenger side sliding door completely stops in the track half way without warning or any beeping. I took the van back to the dealership over a month ago and they said that they still have not heard back from Honda (as of today) as to what needs to be done to correct this issue.
Sliding doors will not close. Sometimes the door will close almost to the end and then recoil or the door will not close at all (it just beeps). A large number of people appear to be having this issue with all sorts of fixes that are not solving the problem (https://www.odyclub.com/forums/81-2018-Odyssey/309801-driver-S-side-sliding-door-stopped-closing.html#/topics/309801?page=6) and appears related to nhsta complaint number 10136418. Dealer inspected and replaced motors on both doors per Honda's recommendation. Problem immediately reappeared making it so the door cannot be closed unless disengaging the power to the doors, exiting the vehicle, and manually closing the doors. It happens every day and is getting worse.
Both driver and passenger side rear sliding doors often fail to close using the electric closing system. This is dangerous if not noticed because the doors are not latched. This happens while the vehicle is stationary.
A D V E R T I S E M E N T S
- Alabaster, AL, USA