This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Iwas driving about 10 mph coming out of a parking garage when the vehicle suddenly shifted itself into park and came to an abrupt stop. Myself as well as my passengers where thrown forward by the suddenness of the stop. If this had happened on the highway or in heavy traffic it could have been catastrophic.
The contact owns a 2019 Honda Odyssey. While driving more than 20 to 25 mph, the vehicle jerked and stalled. Nalley Honda (4197 jonesboro rd, union city, ga 30291, (404) 994-4321) stated that there was no failure; however, the failure recurred a week later. The contact believed that the dealer had performed some repairs and did not tell her. The contact researched online and saw multiple complaints from others experiencing the same failure. The dealer contacted the manufacturer and informed the contact that the manufacturer had never heard of this type of failure. The contact suspected that the failure was related to the transmission. The failure mileage was 800. The VIN was unknown.
Vehicle has 3500 miles and became disabled and displayed transmission error on the dash. Unable to drive. Third is the second 2019 Odyssey with transmission issues the first had to have transmission replaced at 300 miles.
This is a serious safety issue. When driving the vehicle, the transmission has an issue where it can launch the vehicle into traffic. More specifically, after a complete stop at a stop sign or traffic light, when the throttle pedal is depressed to initiate forward motion, the transmission hesitates, then engages, causing the vehicle to launch into traffic. Many times there is an unintended tire squeal. Other times, this hesitation and launch makes the vehicle much more difficult to control. I've had this vehicle for slightly less than one year. The transmission hesitation and safety issue has become progressively worse over that time.
While driving on a ramp and slowing down, the transmission switched itself from drive to neutral while making a loud noise. This happened only once on 09/04/2019 after riding to the shoulder, turned off engine and restarted the minivan and was able to ride again normally
- San Bruno, CA, USA
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Have a 2019 Honda Odyssey that is experiencing hard shifting into 3rd gear. It has less than 4K miles on it and whenever it reaches 25 it jerks the car quite noticeably. Brought it into the dealer and they acknowledged there was a "sound" when it shifted into third gear but couldn't replicate the "hard shift" that I've noticed. They said it's operating as normal.
Driving down the highway the vehicle started shifting weird coasted to a stop the vehicle. The vehicle displayed an error transmisson problem apply parking brake when stopped. The car also displayed errors related to the blind spot monitoring and emissions system. The vehicle was towed to the dealer and needed transmisson replaced with only 312 miles on the vehicle.
The contact owns a 2019 Honda Odyssey. While stopped, the vehicle hesitated when attempting to switch to a higher gear to accelerate. Ocean Honda of North hollywood (5841 lankershim blvd, North hollywood, ca 91601, (888) 282-4550) could not duplicate the failure and returned the vehicle to the contact. The contact stated that the failure was intermittent and the vehicle was driven daily. The manufacturer was contacted and provided a case number. The contact was waiting for a callback from a case manager. The contact believed the manufacturer did not feel the failure was a safety issue. The failure mileage was 3,000. Consumer stated three times trans failed "shift" into higher gear.
The vehicle down shifts to a lower speed during travel. It occurred while driving 45 miles/hr, at 70 miles/hr and when the vehicle is on cruise. First time it happened I thought the transmission broke. It was in the middle of the traffic. A couple of messages popped on the dash, 'transmission system problem' and 'blind spot info. System problem'. I pushed the reverse button it was inactive, neutral was working. Took the car into a parking lot and called the dealer. Dealer asked if I turned the engine off and on. I did that and the issue went away. A 1000 miles later the issue occurred again twice with in 12 hours with a new message on top the two first messages. This time the third message was 'emissions system problem'. I took photos this time of the messages. I turned the engine off and on but the 'emissions system problem' message did not go away. I took the car to Honda dealer and they couldn't find anything. After that, after + miles later after visiting the dealer it happened again and this time I was on the highway driving 70 miles per hour. I continued driving on low gear to get off the highway. I turned off the engine and turned it on again then it was ok. Another time my wife was driving the vehicle with the cruise on and it did the same thing again. That is a total of 6 times within 20000 miles. It happened at about 10000 miles, 15000+ miles, 160159 miles I took the car to another Honda dealer this time and they couldn't find anything. I contacted Honda to report the issue. Honda said if the dealer can't find anything then there is nothing to do. This bothered me. I decided to contact NHTSA. This is a safety issue to me. What do you advise me to do?
My main issue has to do with downshifting. Since these new vans have no emergency brake pedal to use if all braking fails, I became very concerned when I noticed that the 9-speed revs the motor up going down hill while downshifting. This is to such a level that the vehicle cannot engine brake itself. You absolutely have to hit the brakes because it will not slow itself down. So, when coasting down a 6% and steeper grade with no accel pedal at all.....the transmission does not gear down on its own at all. It will free wheel. Which is fine. So, when the acc cruise is engaged with the minimum follow distance set, on a 6% or steeper grade.....the transmission will sequentially downshift. Upon each downshift the engine throttle is blipped causing the vehicle to speed downhill a bit more.....and a bit more. When you get to the D5 to D4 downshift the throttle is agressively blippled and the van will speed ahead as if to pass. Sometimes speeds will reach 75mph down hill and agressive braking is required by the driver. You then lose your preset acc.. knowing that I have no emergency brake pedal that I can modulate pressure/braking with the release handle. So. when using standard cruise control set on a 6% or steeper grade.....the transmission will downshift. Upon each downshift the engine throttle is blipped causing the vehicle to speed downhill a bit more.....and a bit more. When you get to the D5 to D4 downshift the throttle is agressively blippled and the van will speed ahead as if to pass. Sometimes speeds will reach 75mph down hill and agressive braking is required by the driver. You then lose your preset cruise control. Knowing that I have no emergency brake pedal that I can modulate pressure/braking with the release handle. This situation has been present since purchase.
(event 1 and 2 happened 10 minutes apart) our new van shifts in the park while driving at highway speeds (62 mph). We took it to freeway Honda the first time and they were unable to render any errors, so the vehicle was returned to us. (event 3) occurred on 12/16/2018 around 11:42 am. We were driving near the 405/5 Y merge and the car suddenly shifted into park. We were able to capture this event on video and here is the direct youtube link to the event: Https://youtu.be/kiztkmoyi-M. car is currently at the Honda dealer where they stated they will replace the transmission. There is also a "crash mitigation error" that appears in our instrument panel from time to time that the dealership is unable to reproduce and cannot fix.
Vehicle is prohibited from shifting transmission out of park when engine is not running. If vehicle engine shuts off and will not re-start and vehicle is in unsafe location (I.e. in a roadway), the push-button transmission prohibits shifting the car to neutral in order to push it out of the roadway or to load on a flatbed tow truck. This is potentially dangerous if the vehicle is prohibited from being moved if it is unable to start the motor but the vehicle stops in a potentially dangerous location (railroad tracks, intersection, etc).
A D V E R T I S E M E N T S
- Flagler Beach, FL, USA