definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
46,400 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Honda Pilot accessories - exterior problems

accessories - exterior problem

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2004 Honda Pilot Owner Comments

problem #5

May 092011

Pilot 6-cyl

  • miles


I'm having trouble with my 2004 LX, no keyless remote on this model. The drivers side door lock quit working, the key goes in with difficulty and won't turn, won't unlock the door. Resorted to using the rear door lock to get in and now that lock has developed the same problem. Now have just the passenger side door to unlock from the outside. Now the ignition. Same problem. What the [xxx] is going on? information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Brentwood, CA, USA

problem #4

Jan 112012


  • 90,000 miles
The contact owns a 2004 Honda Pilot. The contact stated that both the driver and passenger side automatic exterior door locks failed to operate. The vehicle was taken to an independent locksmith where the driver's side door was repaired. The manufacturer was notified of the problem. The approximate failure mileage was 90,000. The VIN was unavailable.

- Brentwood, CA, USA

problem #3

May 012008


  • 60,000 miles
All four door lock actuators have failed. None of the vehicle doors lock or unlock when using a remote or using the power lock buttons on each door. The problem is now permanent on all four doors. The problem first started on the front two doors and eventually to the rear two doors. All four door actuators have failed. I am concerned a door will be left unlocked and my personal belongings will be stolen. In addition, there is no way for me to automatically lock all four doors while I am driving, such as if I feel unsafe in a location I am driving and want to immediately lock all the doors while in the drivers seat (for example, sitting at a stop light and someone approaches my car).

- Boulder, CO, USA

problem #2

Mar 152009


  • 45,000 miles
3 of 4 electronic door locks unresponsive one by one, almost simultaneously (within a month or two), each door lock became unresponsive to the master/driver's seat controls. Also do not work using key fob. Doors must be manually locked and unlocked and key does not work in front passenger door to lock or unlock. The only door left where the lock works properly is the driver door. The "broken" locks sound like they are working, but they do not move. Dealer wants $200 per door to fix.

- Gainesville, FL, USA

problem #1

Jun 222008


  • 37,000 miles
The window regulators and power door locks on the Honda's I own keep failing and cost more than 300 dollars to repair. This seems to be a systemic problem on the Honda's. I have had this happen on all 4 doors of my 2000 Honda Accord and 2 doors on my 2004 Honda Pilot. Honda needs to do a recall and fix this issue. People shouldn't have to pay for a systemic issue in the car, which can be a safety issue as well as you can't put the windows down or up once this happens.

- Gilbert, AZ, USA

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