really awful
Crashes / Fires:
0 / 9
Injuries / Deaths:
9 / 0
Average Mileage:
124,976 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Honda Pilot accessories - interior problems

accessories - interior problem

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2004 Honda Pilot Owner Comments (Page 1 of 4)

problem #63

Dec 052016


  • miles


The contact owns a 2004 Honda Pilot. Upon entering the vehicle, the front driver side of the vehicle was leaning. Upon inspection, the contact noticed that the weld was fractured. The vehicle was taken to the dealer where it was confirmed that the driver's seat bracket was fractured and the seat would need to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was not provided.

- Sapulpa, OK, USA

problem #62

Oct 172016


  • 234,000 miles
While leaning back in the driver's seat to remove my wallet to purchase gasoline I heard "pop" and then the seat seemed to become dislodged from the body of the vehicle. The front left of the seat was no longer connected to the body of the vehicle. Upon further inspection it was revealed that the steel bracket holding the top assembly of the seat to the bottom assembly of the seat tore clean through.

- Park Ridge, NJ, USA

problem #61

Jul 182016


  • 150,000 miles
The contact owns a 2004 Honda Pilot. The contact stated that while driving at various speeds, the driver seat would move independently. The contact stated that the seat felt as though it would dislodge from the vehicle. The vehicle was taken to the dealer where it was diagnosed that the seat bolt had fractured and that drivers seat would have to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 150,000.

- South San Francisco, CA, USA

problem #60

Jul 072016


  • 162,000 miles


The drivers seat lower metal bracket broke causing the drivers seat to be unstable when sitting in the SUV and when accelerating. I have seen at several other complaints both on this web site and in the Honda Pilot forum. I called the dealer about asking for a repair who referred me to Honda usa. I called and reported the problem to Honda and they are unwilling to fix this safety issue which is a safety defect because there is no recall issued for this problem. If this vehicle were to be in an accident the seat would likely break loose and throw the driver and the seat out of the vehicle. I just noticed this problem while driving the vehicle.

- San Diego, CA, USA

problem #59

May 172016


  • 144,330 miles
I am the original owner of a 2004 Honda Pilot ex-L and have had only very minor issues up until now. Yesterday, while entering the vehicle, I noticed a great deal of play in the driver's seat back. Assuming an anchor bolt was loose, I checked the left front seat area where the movement was the greatest and discovered the left adjuster assembly arm almost completed sheared from the main adjuster assembly. The structural integrity of the seat is now severely compromised and is a safety hazard as the seat will become detached in any accident. Iżve noted numerous complaints of this exact same piece on this and other websites.

- Auburn, AL, USA

problem #58

Apr 222016


  • 106,000 miles
Bracket on left front power seat broke; it holds the seat to the floor; and seat rocks back and is not fastened at left front to the car. Very dangerous and must be fixed.

- Concord, NC, USA

problem #57

Apr 012015


  • 140,000 miles


The heating element on the driver side seat gets so hot you have to turn it off to keep from getting burnt. It gets so hot you can't stand it. It happens on both the hi and lo settings. It doesn't happen all of the time but when it does it continues until the heater is turned off. As many people who have had this problem, I'd think something should be done to fix the problem before it cause a more serious problem. When it happens it gets hot fast. One time when I noticed it was getting hot before I could get it turned of it got so hot I could hardly stand it. Fortunately I was not in heavy traffic or the reaction to it could have caused an accident. This has happened both while the vehicle was stationary and while driving down the road. It has happened in all sorts of weather conditions.

- New Bern, NC, USA

problem #56

Oct 152014


  • 210,000 miles
The contact owns a 2004 Honda Pilot. While the contact was seated in the driver seat, an abnormal sound emitted from the vehicle without warning. The contact discovered that the seat bolt was fractured. The vehicle was taken to an independent mechanic where it was diagnosed that the bolt between the seat and seat frame assembly was fractured and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 210,000.

- Mt Pleasant, WI, USA

problem #55

Jan 042016


  • miles
I am the original owner of my 2004 Honda Pilot. Overall, good vehicle but has always been a problem with the driver side heated seat. It gets too hot and felt like a burn to your skin. I mentioned to the dealer early on and was told to decrease the use. So, I have decreased the use of the heated seats or used on low for a short time until the SUV was warm and completely turned off. The seat is not heating at all now. It has approx. 175,000miles and has been well maintained. I feel that there has been too many complaints and this issue never addressed or a recall done.

- Choctaw, OK, USA

problem #54

Mar 072016


  • 180,000 miles
The driver's seat popped and now tilts backwards from the left. Upon investigation I found the exact problem others have reported to NHTSA regarding this year model: The left side bracket that holds the motor for the power seat back broke along the rivet line. This holds the seat bottom to body of the seat. This was perfectly described in a complaint lodged 4/25/2015 from tampa, fl. This appears

- Wylie, TX, USA

problem #53

Feb 052016


  • 200,332 miles


While driving to work this morning (cold morning, on city street) I turned my driver seat heater on high. The driver side seat heater was on for about 20 minutes when suddenly the back became very hot. It started to smell and my back was slightly scalded before I realized what was happening. I quickly turned my seat heater off and soon after turned my car off to investigate. The back portion of the seat (middle spot) was still very hot to touch and remained that way for at least 15 minutes in 35 degree weather! my car and especially the driver side seat has a burnt rubber odor. I truly feel that if I had not turned my seat heater off when I did, that it would have caught fire with me driving! no I'm afraid to utilize the seat heater. Honda needs to do something about this via replacement of faulty wiring or element before something more serious happens to someone!

- Indian Trail, NC, USA

problem #52

Oct 262015


  • 203,000 miles
Left front bracket on driver seat has broken on its own without any outside influence. Wife parked in drive way leaned back to exit vehicle and the bracket broke.

- Bay Shore, NY, USA

problem #51

Sep 282015


  • 180,958 miles
The seat began moving earlier today and then when my husband was getting out of the car there was a loud pop and the seat started rocking. It seems to have become detached from the car on the front left. When accelerating it rocks back and when breaking it rocks forward. My husband looked and the metal bracket has broken completely. It seems very unsafe and would be extremly worried that in an accident the air bag would cause serious injury when you are thrust even farther into it or if the other side were to break and you be thrown out regardless of having a seatbelt.

- Gastonia, NC, USA

problem #50

Jul 012015


  • 145,000 miles
We noticed that the plastic panel covering the driver's seat controls came detached. Shortly after the seat began rocking slightly. Finally, there was a loud pop and the seat now rocks freely. It is scary and dangerous to have to drive a vehicle while the seat responds to all movement. It will no longer allow you to increase the incline of it, so it's reclined at the same time. What started as two screws breaking free from the decorative lever cover quickly turned into a major structural issue.

- Lawrence, KS, USA

problem #49

Aug 142015


  • 129,000 miles
When sitting down in my vehicle this morning, there was a snapping noise and the seat rocked back toward the right rear. Removing the plastic cover, it was plainly visible that a metal part that holds the upper seat to the lower seat assembly has snapped where it attaches with two industrial rivets. Seat now tips backward rather easily, and does so when I climb in or out of the vehicle, and upon acceleration. Clearly the structural integrity of this seat is destroyed until I can have it fixed/replaced. I am fearful that if I were to have an accident, the seat will come completely detached. In a 5 min web search I have found dozens of other instances of this occurring; this is not a rare problem and needs to be fixed! compounding my problem, I am in the usaf stationed in the uk, and getting this fixed will be difficult to say the least, as this vehicle is not sold here.

- Apo, AE, USA

problem #48

Apr 252015


  • 170,500 miles
Front left structural bracket on driver's seat failed, allowing seat to tip backward. Bracket failed along a line with two rivet/fasteners, detaching seat tray from power fore/aft positioner rails. Apparently design defect, as there are 12 other essentially identical NHTSA complaints on file for this make/model/year.

- Tampa, FL, USA

problem #47

Jul 012011

Pilot 6-cyl

  • 85,600 miles
The drivers side seat bracket, 81630-S3V-A30, has broken at a weak point in the metal where the seat motor attaches. The break caused the seat to rock back and forth freely. This is the second time this bracket has broken. The first time was in July, 2011; most recently February 2015. Each time I purchased a new bracket arm at the expense of almost $300. Both brackets broke at the same spot, where the seat motor mounts. The sudden metal break almost caused us to have an accident on two separate occasions. In each case, norm reeves Honda in huntington beach refused to replace the defective bracket at their cost but offered, instead, to order the part and install it for a cost of $1200.

- Huntinton Beach, CA, USA

problem #46

Oct 012014

Pilot 6-cyl

  • 148,500 miles
Noticed an extreme hot spot on drivers side lower seat cushion when heated seats are on hi or lo. Spot is so hot that you cannot let it touch your pants without burning you. I have read many accounts of this same issue with other Honda owners that ultimately resulted in a fire. Now drivers side lower seat cushion heating element no longer works. Drivers side back and passenger side heating elements still work.

- Naperville, IL, USA

problem #45

Dec 102014

Pilot 6-cyl

  • 126,000 miles
While stopped at a stop sign, I began to accelerate when I heard a 'pop' and the seat tilted back, startling me. A metal bracket on the front-left side of the driver's seat has broken and the seat now shifts back and forth!

- League City, TX, USA

problem #44

Sep 072013


  • 100,000 miles
When we turn on the seat warmer in the front passenger seat of our Honda Pilot 2004, we smell a strong odor of rubber or foam burning. Now our seat warmer will not work at all. We've stopped using the seat warmer due to concerns of a fire starting.

- Tigard, OR, USA

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