LED Headlight burned out and is not possible to change or remove, dealer indicated it is not something that normally goes out, and wants to charge $2,000

- Tenafly, NJ, USA

Headlights were replaced under the 3yr/36k mile warranty just prior to the 3 yr mark due to the clear coat peeling and headlights showing excessive wear and scratching. 6 months after replacement, the replaced headlights are showing the same signs of clear coat peeling and excessive wear and scratching, far sooner than the original 3 yr mark. The headlight condition continues to deteriorate and will eventually need replacement or refurbishment. Now, the Honda emblem on the front, which is covered in clear plastic since it houses anti-collision components, is showing the same signs of wear. This seems premature considering the vehicle was purchased in 2021 and will pose a safety risk soon.

- Vacaville, CA, USA

Last week the the security alarm went off for no reason. The following day, I arrived to work and parked my car. 45 minutes later, I am notified my headlights were on. I ALWAYS keep my headlights on AUTO so they never should have been on. After I started my car for a minute, everything seems fine. 3 hours later, I hear an alarm in the parking lot but did not think it was my vehicle. I leave work and go to outside and realize my alarm has been going off for a couple of hours. I go to open my vehicle and try to start the car but all the whole dashboard lit up and the speakers were popping and making horrible noises. I could not get the car started and my driver seat kept moving on its own. I called Honda of Murfreesboro and they advised that I needed to get my vehicle towed. I receive a call the next day and I was told that it had an electrical malfunction and the entire keyless access control unit needed to be replaced along with the connector ends. I have had several issues with the 2021 Pilot and this takes the cake. First it was the auto/stop at a red light and it completely shut off the engine. I had to turn the vehicle off and shift to park and then start the car. Also my "warning brake" lights come on randomly which alarms me and it will shift the car over. I also have had some issues with getting on an entrance ramp and the car doesn't want to pick up speed and I push the gas and the RPM's rev. This vehicle is unsafe.

- Smyrna, TN, USA