CarComplaints.com Notes: We're not used to seeing any major problems with Hyundai, which makes the early signs of trouble with the 2013 Elantra very surprising, in a bad way.
Early trends show problems with the steering wandering / pulling to one side along with premature tire wear. Elantra owners have tried sensor adjustments, wheel alignments, even replacing axles, most with no luck. Hyundai has made vehicle buybacks through arbitration, but that rarely works out well financially for owners in the end.
Also there is a pattern of complaints about the 2013 Elantra brakes grinding at very low mileage. It seems there was a bad batch of OEM pads & rotors, but so far Hyundai is not doing a recall. Instead Hyundai issued a TSB & dealers have been replacing pads & rotors on a per-complaint basis.
The final straw is that for several years in a row, Elantra owners report significantly lower gas mileage than the EPA estimates, & there's a small trend of engine problems.
10.0
really awful
Crashes / Fires:
8 / 2
Injuries / Deaths:
0 / 0
Average Mileage:
67,345 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Eps and ESC lights came on and vehicle lost power steering. Problem is intermittent. Vehicle towed to dealership. Dealership is unable to replicate issue at this time. No fault codes found by dealership service dept. Dealer advised they will test vehicle again today (12/11/14) to try to replicate issue. Issue occurred several times (8 to 9) over a 24 hour period. Very dangerous situation as condition occurs randomly. Eps light will turn off and ESC light stayed illuminated. Vehicle recovered on its own when eps light turned off. Both lights were off the following morning when towed to dealership after sitting overnight. Condition has occurred while making a U-turn, pulling out of drive way, and while making left and right turns.
When reaching 45-50 mph, steering became so loose that it was difficult to stay in my lane. Pulled over to see if there were any apparent problems with the tires, but none were seen. Tried driving again, same problem occurred at about the same speed (noticed it around 40 mph this time). Could not continue trip; had to be towed 50 miles back to indianapolis. Have an appointment with the dealership tomorrow (closed for thanksgiving holiday today). Traction control had briefly engaged about 10 minutes earlier on a slick area, but seemed to be an appropriate response, and the light went off. Not sure if this is related.
2013 Elantra gls. Car wanders all over the place when you go over any dip or crack in the road. It is almost like you are driving over patches of ice when you are on dry. Roads. Car has become very squirrelly and unsafe. Have read numerous complaints on line of same problems from many other Elantra owners.a
Upon hitting a bump or uneven roadway car( 25 mph and above)feels like it looses contact with roadway and becomes uncontrollable.by far the worst suspension in a vehicle I have ever owned.if on highway you better be double fisted and white knuckled holding on to steering wheel because car will be all over the place if you hit a ridge or unevenness in road.the car feels like it is out of control(very scary),so much so that any passengers in vehicle also feels it and grabs hold of something for stability.I have owned 3 new Hyundai, this is the first with this issue.have been hoping for a recall or admission of known problem but cannot wait any longer, very dangerous situation and I refuse to be first fatality before something is done about this.at some point someone is going to over correct when they feel this on highway and that will not end well.so I now have a vehicle that has 16,000 miles and is not safe enough where I will let my wife or children drive it.no more Hyundai for me!
My 2013 Hyundai Elantra limited has the swerving problem. Any time I'm on an uneven patch of road or a bump, it's like I lose control of my car. You have to keep 2 hands on the wheel at all times to try & keep some control. I do not feel safe doing my weekly drive from de to NY!!
- Hockessin, DE, USA
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I bought my 2013 Hyundai Elantra GT on September 12, 2014, it had 41053 miles on it. As I left the dealership it was raining very hard and I noticed that it was very difficult to keep the car in my lane; my car was pulling to the right, not only that, I hit a bump or manhole and the bad end of the car fishtailed so bad that I thought I was going to hit the car that was in the right lane. I was driving a few days later, I hit another pothole and the car did that same thing but this time the roads were dry. At this point, I realize that the first incident had nothing to do with the roads being wet, it was the suspension on the car that's causes the car to pull to one side and for it to fishtail the way it does. I did some research and I realized that Hyundai owners have complained about this problem for quite sometime but the Hyundai corporation fails to acknowledge this as a problem; this is a very dangerous problem. To be honest, I'm a little frighten to drive my car; Hyundai corporation needs to acknowledge that there is a suspension problem with the make and model and they need to do something to correct this problem asap before someone loses their life.
My girlfriend purchased a brand new Hyundai Elantra last year and since purchasing the vehicle it has not driven properly. At first I attributed it to the fact that she had studded tires on the vehicle during the winter, however that is not the case. The vehicle drives wherever it wants, basically. It pulls to the left, it pulls to the right--anywhere but straight!! it is difficult to steer the vehicle. I have contacted the dealership--garvey Hyundai, in plattsburgh, NY on multiple occasions. The service department clearly doesn't have an honest answer for me and basically told me that the vehicle is known for that, and it "takes some getting used to." He attributes it to the electrical power steering, however it is my understanding that this has absolutely nothing to do with it and the service department is well aware of this. They did an alignment check and confirmed that everything is "normal." Well everything is not "normal." My girlfriend is 8 months pregnant and is driving around in a vehicle that is very unsafe. Safety is something that she expected, and that the dealership assured her of when she made the decision to spend almost $30,000 on a vehicle. This is unacceptable and I will not stop until the dealership or Hyundai make this right.
This car was purchased for my wife about a month ago and I drive it very little. When I have, the car seems to wonder real bad, much worse on new roads. It is almost like it floats side to side. This last weekend it kept drifting both ways and went off the road several times. The dealer claimed every thing is alright, but I know it should not wander like this.
When cornering and the road is slightly uneven the car skitters side ways, or in bad cases if you hit a bump the car steps sideways. Depending on the speed or the tightness of the turn, the car can drift sideways by quite a distance.
Unable to insert the key in the ignition no matter how hard we tried.this happened fairly soon after we purchased the car from the dealer; it has happened numerous times and has been towed to the dealer 3 times, but the dealer eventually gets the key in the ignition and claims there is no problem "can not duplicate the problem". at one incident the drive of the tow truck hammered the key quite hard in the ignition and forced the key in! I have contacted Hyundai motor and they say they can not do anything for me and claim that" this is a common problem, and I need to steer the steering wheel really hard to get the steering mechanism loose" this should not happen with 6 months old car while it is still under warranty.any input or advice would beappreciated. Thank you.
Just arrived at my residence when power steering stopped. Had to force car to turn in my drive. Electronic steering control and electronic power steering warning lights on. Delivered car to dealer on 8/19/2014. Dealer had car for three days for repair. New steering column with angle sensors had to be installed and adjusted. This was a very dangerous situation and the same thing has happened to other owners on this site.
I purchased the 2013 Hyundai Elantra gls with 13,400 miles on February 15, 2014. After a few days of driving the vehicle I realized that the car floats all over the road when driving pretty much at any speed. You have to hold the steering wheel with both hands to keep control of the vehicle. The rear of the vehicle also jumps around when driving over imperfections on the roadway. The back end suspension is very stiff and when going over these imperfections the vehicles veers into another lane or shoulder. I have called Hyundai with no response and emailed them only to be told to bring it to a Hyundai dealership. I brought the vehicle to the freehold Hyundai dealership twice now and was told the vehicle operates to factory specs. This is an unacceptable answer. I have a family and fear that an accident is going to occur with this vehicle due to the poor handling and someone is going to get injured or even killed. I demand Hyundai reimburse me for what I have paid for this vehicle or issue a recall and fix the problems that many of the Elantra owners are dealing with.
We purchased the 2013 Hyundai Elantra brand new in Dec 2013. The car now has approx 9,200 on July 31, 2014, went to make a turn and several alarms went off on the car. The power steering went out. I was unable to complete my turn. Had the car towed to the dealership. They stated that the "column & shaft assembly" was bad and had to be completely replaced. It is very scary to be driving a car down a busy highway and all of the sudden not be able to steer the car. The steering wheel felt "locked"..
Bought this car new as a closeout on May 30th 2014. I was on interstate 57 going South about 60 miles out of paducah ky driving the posted speed limit with the cruise control on. With no warning the car went to the left across 3 lanes and then back to the right 3 lanes and again to the left 3 lanes before I could regain control. The semi behind me just about jack knifed trying to avoid hitting me. It was only because the traffic was very light and the semi and I were the only ones on the road in that area at the time this happened, or there would have been a major accident. I took the car to the dealer in paducah they said it was my brakes, they cut the routers. I could not drive the car even after the repair over 55 mph as it would wander to the left and to the right. When I returned to my home state I took the car back to the dealer and told them to return it to Hyundai. I was told by the dealer that they never heard of this ever happening to anyone else. I have seen reports of others having the same problem so this is a cover up by Hyundai. The steering on the Hyundai is bad! there needs to be a major recall on this electronic steering. The complaints are from sonata owners also.
The contact owns a 2013 Hyundai Elantra gl sedan. The contact stated while driving approximately 40 mph, the vehicle gradually decelerated to 25 mph and then began pulling to the left independently. The contact turned the vehicle off and restarted it within a few minutes and the traction warning lights illuminated. The failure recurred twice. The vehicle was taken to the dealer and the mechanic stated that unknown sensors needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 18,000.
The electric power steering (eps) light came on and I had no power steering. Fortunately, it happened when I was starting the car and not while I was driving, which could have been a potentially significant safety issue. This happened with approximately 9,750 miles on the car. The majority of my driving is on the parkway and expressway. The dealership replaced the steering column. However, it is very concerning to me that there was a loss of power steering with such little mileage on the car. I was just very fortunate it happened while I was not driving.
Power steering failed during a turn on a busy street. Car was almost impossible to steer but managed to get if off the road. Towed to Hyundai dealer - they just called and said they needed to replace the steering column.
The first time this happened I had my car for about two weeks. I was driving my 2013 Hyundai Elantra on a rough road and the rear end felt like it was fish tailing. It was a very scary experience. I was driving approx 30-35mph. This happens every time I drive on an uneven surface. I have to hold the steering wheel as tight as possible with both hands and the car still feels uncontrollable. I have taken it to the dealer but they drove it and said that there is nothing wrong with the car. It is so scary that this company will let people drive a car around that is this dangerous. I have three children and it scares me to drive the car with them in it. I have also had problems inter-mentally with the car failing to start. The dash lights come on, the radio and A/C all come on but the engine will not turn over. After several attempts it finally starts. I took the car into the dealer and they said that the car had no problems starting for them. I have had this car for a little over a year now and the problems continue. I bought this car based on the reputation of Hyundai. What a mistake!
Ecs light went on and immediately lost "power steering"/electronic steering. Vehicle became extremely difficult to steer. Vehicle is new, approximately half a year on the road with less than 2000 miles driven. Dealership mechanic says whole column needs to be replaced and that the part is back-ordered, not knowing how long it will take to repair.
Continuous issue with control of car when windy or wet roads. Any time I'm on an uneven patch of road or a bump, it's like I lose control of my car. Car wanders out of control on wet road or when windy.
A D V E R T I S E M E N T S
- Las Vegas, NV, USA