This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 Hyundai Elantra. The contact stated that while her son was driving at an unknown speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that there was a hole in the engine block. The contact was informed that the engine needed to be replaced. The vehicle was then towed to the dealer where it was diagnosed that the starter needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was provided a case number. The manufacturer offered to cover a percent of the cost of the repair. The failure mileage was approximately 125,000.
- Brookfield, CT, USA
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- Brookfield, CT, USA