pretty bad
Typical Repair Cost:
Average Mileage:
77,850 miles
Total Complaints:
53 complaints

Most Common Solutions:

  1. replace door handle (30 reports)
  2. replace handles (7 reports)
  3. replaced handle (6 reports)
  4. not sure (5 reports)
  5. replace the door handle (4 reports)
  6. replaced handles (1 reports)
2010 Hyundai Sonata accessories - exterior problems

accessories - exterior problem

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2010 Hyundai Sonata Owner Comments (Page 1 of 3)

problem #53

Feb 192020

Sonata V6

  • Manual transmission
  • 65,000 miles


The 4th door handle finally broke! From 2015 - 2020 all 4 outside door handles broke on my 2010 Hyundai Sonata. When I called Hyundai USA about the first one, they agreed to cover the repair. They refused to cover it on the 2nd & 3rd. I have not yet reached out to them regarding the 4th. Hyundai obviously made the 2010 Sonata with poor handles (and not that great overall, multiple parts have broken just outside of warranty). Repair costs have been about $240 per handle.

- Jason L., Mason, OH, US

problem #52

Mar 122017

Sonata GLS 4 cyl

  • Automatic transmission
  • 120,412 miles

click to see larger images

door handles fall off

This is something that needs to be addressed. There is no way to operate a vehicle if you can not even get inside and this has been happening too often with 2010 Hyundai Sonata. I will not purchase another one of these vehicles again. Door #1 of 3 with door handle problems.

- Krissy C., Meridian, MS, US

problem #51

Oct 212018


  • Automatic transmission
  • 35,000 miles

Purchased a slightly used, low mileage Hyundai Sonata. One of the rear door handles had previously been replaced with a dark gray handle. Since our purchase in July, the front 2 handles have broken. How has there not been a recall on this model?

- Mama B., Cincinnati, OH, US

problem #50

Mar 082019


  • Automatic transmission
  • 48,500 miles


click to see larger images

door handles fall off

I bought my 2010 Hyundai Sonata from the original owner who was an old lady that took great care of it and drove it very little. I'm saying this to illustrate how the car was well-taken care of. 3 months after owning the car, the passenger door handle broke off during a routine attempt to open it. I thought it was just an isolated event of bad luck because I had never heard of anyone experiencing this issue and I had certainly never broken a door handle simply by trying to open the door in the 15+ years of owning cars. But to my surprise, 4 months later, the other front door, THE DRIVER side door handle broke on me today. The car doesn't even have 50k miles. Both the original owner and I don't drive the vehicle that much (the previous owner was elderly and I work from home). I am very disappointed in this poor level of quality and learning that repairing both handles is going to cost me close to 3 car payments. Right now I have to crawl through the backseat to open any of the front doors.

- Andy M., Orlando, FL, US

problem #49

Oct 022018


  • Automatic transmission
  • 52,000 miles

Bought a 2010 Hyundai Sonata pre-owned about 6 months ago. Only had 48K miles on it when purchased from an older couple who rarely drove the vehicle. All maintenance had been done by my local mechanic that the original owners and myself have frequented for years. About 2 months ago the drivers side rear door handle fell off. About 2 weeks ago the passenger side rear door handle also fell off which prompted me to research this problem and much to my surprise I found out that this is a common problem with this particular make and model. With all of the vehicles I have owned over the past 38 years I have never come across such a problem as this.

It amazes me that a recall has not been issued on these vehicles since it is apparently a common problem. Obviously Hyundai uses inferior parts on their vehicles and should certainly be held responsible for the replacement of these door handles. I sincerely doubt that Hyundai will take responsibility for these shoddy door handles but they should. I would also be very hesitant to ever purchase another Hyundai again. You have to think if they are using such poor quality parts on their door handles where else are they cutting corners ?

- Dan J., East Northport, US

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problem #48

Dec 202015

Sonata SE 4 cyl

  • Automatic transmission
  • 40,000 miles

I have now had 3 of the 4 door handles been broken off due to opening them. They weren't even opened with force. One of them fell off after an ice storm so I get that. The other two didn't. One is still on but it won't work. I was told that it would cost about $300 to repair all 3, plus painting would cost extra. So essentially, I have to get inside my car, open the car from the inside or reach around to let someone in. I've absolutely never had this happen with any other car I've owned. Seems like cheap plastic parts.

- Paula P., Oklahoma City, OK, US

problem #47

Apr 172018

Sonata ES

  • Automatic transmission
  • 50,000 miles


At 50K miles, the front passenger side door handle fell off. I reached to open the door and the handle came off. Then two weeks later the back drivers side door handle came off. I look stupid driving around in this car with 2 missing door handles. It is such an inconvenience as well as an embarrassment. Why has this issue not been recalled? I've read numerous complaints online about these door handles. Something has to be done about this. I don't have extra money to pay for door handles. Ridiculous!!!!!!

- thesedoorhandles, Irmo, US

problem #46

Apr 282018

Sonata Limited

  • Automatic transmission
  • 53,000 miles

3 door handles so far on this car, just lost my passenger side handle. Lost driver side in 2016 (only one I fixed) and driver side passenger in 2015. Finally decided to call dealer and get cost estimates to fix the two, lovely $675. Just can't justify that cost, the crazy thing is this is a one person car, never been a family car so total number of times I have used the doors other than the driver side is fairly small. Just cheap parts and a company that doesn't want to fix their problems, crazy thing is I'm not young and have owned many, many cheap cars in my life and never have had this happen to any of them. To Hyundai's credit they did give me $250 to fix my drivers side handle and other than this issue have loved the car but talk about leaving a bad taste in customers mouths. Would be hard pressed to ever consider a Hyundai again.

- Jack H., Erie, CO, US

problem #45

Dec 022017

Sonata LX 2.4L

  • Automatic transmission
  • 85,000 miles

i own a 2010 hyundai sonata at about 80,000 miles the rear passenger door handle broke when i tried to open it.A few weeks later the front door passenger door handle snapped.Hyundai does not cover it under any recall and vehicle is now 8 years old so it is out of warranty.Hyundai on Staten Island NY wants $220 dollars per handle installed that includes parts labor and paint.I went online and ordered 4 after market handles for $40.00 and went to autozone and purchased can of paint and a can of clear coat for another $20.I then went to youtube and watched a repair video.I was able to install the myself in less than 10 minutes an saved around $390 dollars.

- Anthony M., Staten Island, US

problem #44

Jun 062017

Sonata SE 2.4L

  • Automatic transmission
  • 65,000 miles

So this is the 3rd time a door handle has fallen off of this car. All have been different door handles on the same car and every time a door handle falls off it is caused by normal use. Whenever we call the dealership they insist on charging us 100.00 inspection fee just to look at it and they refuse to give us a price until they do this. So pretty much they want to charge us 100.00 to tell us that they want to over charge us to fix a problem that anyone can diagnose by looking at it in 2 seconds. This car is made of cheap plastic and I will never allow anyone I know to buy another Hyundai. Oh, and the one time we did have it fixed by the dealer, they charged us over 300.00 and the body shops charge closer to 200.00. Hyundai makes cheap cars and they don't even try to provide customer service.

- zshuta, Chicago, US

problem #43

Apr 082017

Sonata GLS 2.4L 4 cyl

  • Automatic transmission
  • 76,000 miles


Rear driver side door handle broke off when I tried to open the door. Roughly 76,000 miles on the car at the time. .I assumed it wouldn't be an expensive or difficult fix (stupid me, I know). After seeing all of the complaints about this, I realize it's more of a problem than I thought. I will contact my dealership and Hyundai corporate to see what they'll do for me, but I don't expect much after reading the comments here.

- Dan L., Cumberland, US

problem #42

Jun 062017

Sonata GLS 2.4L 4 cyl

  • Automatic transmission
  • 77,500 miles

This is the second exterior door handle to break in about a month. I'm running out of door handles. I will be making this a priority to fix, but after seeing costs in the $200 dollar range, I am not happy. Will see what Hyundai says. This is a legitimate safety issue and SHOULD be covered under a recall. Apparently it is quite common and likely to get worse as these vehicles age. WE are only seeing the complaints that are reported here. Probably the tip of the iceberg as most do not record their complaints on these websites.

I will give Hyundai a chance to be fair and reasonable here. However if i get no satisfaction, I will be making a sign to display on each affected door which will draw attention to the problem to potential car buyers. Nothing libelous. Just something like "Handle broke at 77K miles. $200 to fix. Common problem." Just the facts. People will do the math. Every place I park, folks will see this. Thousands eventually. I hope others with this problem do the same.

Update from Jun 6, 2017: UPDATE: Folks, do not add insult to injury by having your Hyundai dealership fix this problem. I just ordered 4 of these OEM handles on Ebay for $38.49 with free shipping. There is a 3-4 minute Youtube video online showing how to install. Folks, it is super easy. Hyundai has incredible nerve charging one-hour labor for this repair. Do NOT give them your hard earned money to replace this shoddy part. They are gouging you. The only problem is that the new handles will be colored black. You will have to paint them. Not sure if the dealer sells cans of spray paint in your color. By the way, I recommend you get the 4-pack of handles. Every one of your handles will most likely break eventually. Shipping from Korea can take 2-4 weeks!

- Dan L., Cumberland, US

problem #41

May 282017

Sonata Limited 3.3L V6

  • Automatic transmission
  • 55,000 miles

Hello everyone, Yesterday after dinner from a restaurant I had walked to my 2010 Hyundai Sonata and unlocked it and went to open the driver door and the handle just came right off in my hand. Not sure what happened, but the handle was in good condition and nothing had hit it or looked like someone tried to get into my car. It looks like part of the handle broke on the inside. And so now I have been having to unlock the car and open the passenger door reach over start my car.

I called hyundaiusa.com and complained and they said, service call for this was already done and they cannot fix it again. This is extremely frustrated. I don't know how much it would cost to me.

- Siva G., Naperville, US

problem #40

Jul 232015


  • Automatic transmission
  • 85,000 miles

The first time a door handle has ever come off in my hand.This was the drivers side rear door that broke first. I thought perhaps I was just too rough on the doors until I found out this is happening to everyone that owns this car and yet Hyundai still hasn't recalled the handles. I'm so pissed about being stuck with the bill for this twice now.

- Ashleigh V., Raleigh, NC, US

problem #39

Aug 042016


  • Automatic transmission
  • 95,000 miles

This is now the second time in the last year that I have had to spend several hundred dollars to fix a door handle. The first time this happened it was the drivers side rear door that came off. In addition, that latch is faulty and sometimes doesn't unlatch. This was not fixed due to it costing an additional $280.

Today, I walk out to my car and open the drivers door and the handle comes off in my hand. We've had no big weather changes in months. I'm not particularly hard on my door, and from what I can see online this is a problem for many owners of these cars. However, Hyundai still hasn't issued a recall so we just get stuck with the massive bill each time.

I've otherwise been fairly happy with my Hyundai but after this happening twice in a year I don't think I'll ever purchase their cars again.

- Ashleigh V., Raleigh, NC, US

problem #38

Feb 042017


  • Automatic transmission
  • 88,000 miles

I bought my 2010 Sonata in July 2010 as a used car from a non-Hyundai dealership. It now has about 89,000 miles. About one month ago (Feb 2017) I unlocked my driver's door with the fob and pulled on the handle. It broke off in my hand. I called the local dealership about repairing it. Cost: $40 for the handle, $60 to paint it silver and an hour's labor. Total $219!! Today, March 12, 2017, I went to put my young granddaughter in her car seat behind the driver and that door handle broke! As I was driving with her, I kept thinking if there was an emergency, how difficult it would be to get to her. After reading about all the Sonata door handles that have broken, it makes me reluctant to have a dealership fix it. When will the other two break? I have NEVER had a door handle break in my 40 plus years of driving and owning cars. I am going to call my regular mechanic and ask if he can replace the door handle if I buy the part on line. Maybe I won't get it painted this time. You can bet that I will be calling Hyundai corporate to complain about this. It sounds like they have turned a deaf ear to this problem. I will have to think long and hard about buying another Hyundai.

- Christine V., Portsmouth, RI, US

problem #37

Feb 282017


  • Automatic transmission
  • 60,000 miles

The first handle fell off in my hand when I went to open the passenger door for my wife. No snap or click, just fell off. A few weeks later, my sister opens up the rear driver side door, same thing. Then over Christmas my driver door handle fell off. It is a complete disaster, and needs to be recalled. I have one handle left on the rear passenger side. That's the one I have to use to get in my car. The car is still under Warranty. The dealer where I bought the car wants $300 for "parts, labor and paint" to replace the 3 external door handles... I can't afford that, I am already paying for the car with extended 10yr/ 100k mile warranty... This is my second and last Hyundai I'm buying unless they get their act together.

- Seth M., Orem, US

problem #36

Nov 012016

Sonata Limited 3.2L V6

  • Automatic transmission
  • 57,525 miles

First the driver side, then came the passenger side. I predict the back door handles do the same too. This has never happened with any car I've ever owned nor any family member's car nor even a friend's car. This is a first I've even heard or known of door handles breaking off of a car. It should not be something that happens so commonly no matter how frequent the use or the mileage.

Repair is going to cost $300 for each door. SHAME ON YOU HYUNDAI for being so CHEAP by manufacturing cars with such low quality parts. The exterior door handle is an absolute necessity no matter what excuse you try to give. Plain and simple this is an issue of not just 1 door handle but any of the 4 handles and all of the 4 handles. So you have to be able to get into a car in order to operate it.

If the keyless remote that unlocks my door locks would also open my door for me....then I could see how it could be considered as optional to have a handle. But since that is not a function of the remotes, then it's clear the handle is necessary. It's senseless to have to get in and out of your car through any other means except the door intended to be used for that particular side or seat you plan to occupy. Or the door that leads to the specific area of he car you need to access. Nobody should have to use an alternate route just to get into their vehicle. Climbing from the back seat to the front seat just to swing open the driver door or roll the window down just to be able to open it from the outside by using the interior handle is a pain in the ass let alone embarrassing.

NOT EVERYONE has $1200 to spend on door handles and even if they do have it....WHY SHOULD WE HAVE TO PAY FOR IT? I didn't choose to be a cheapskate and select inferior parts to manufacture the car. If it were possible...I would have paid for the cost in difference to have better quality handles that it would have cost you at your price...which would have been most likely around $1.00 at most I'm sure. I understand you take $1.00 x 4 = $4.00 then multiply that by the # of cars made and that is a high dollar amount in total but that's an amount you should be willing to sacrifice to manufacture safe, reliable, quality vehicles. I'm sure it wouldn't have made you bankrupt, and I'm sure us Hyundai owners would have gladly fitted the bill for their purchase and covered the $4.00 for their own car if the only option was to deal with this broken handle issue and pay out of pocket $1200 VS pay $4 more for quality handles from the very start.

It's not one or two people making thses claims and it isn't from different car makers when you have cars with such a minor defect that is really a major problem. Why not correct the issue because a large number of your customers are going to become a different car makers customer at this rate. Acknowledge the fact we are all having this issue. It is almost like these handles were made in China but never labeled as such.So now everyone with a broken handle on their Hyundai Sonata has it displayed for the world to see.

You should recall this defect that is on your vehicles. Or at least make some offer that shows that Hyundai cares about their customers and wants to keep them as life customers or happy and satisfied customers. Do something that would help discount the bill to all Hyundai owners at the very least. It does not cost you $300 per handle = $1200 per car.

It is dangerous to not have the doors on a car just as equally it is dangerous to have no doors handles on the door. If I was in an auto accident and unconscious or not able to move and open my door then how else would it be opened? From the outside by whomever is helping to save me. But how can someone do that in a safe and fast action? Breaking the glass on a window or having to climb over the person on the inside is not safe and fast. Only if the situation calls for that method to be used. It should not be because the cheap door handle is already missing or breaks off at that time. And what about the safety of a person that has use the opposite door to try and open the intended door and a criminal decides to commit a crime due to the opportunity that existed just from having to take the additional steps to get inside the car? Could it have be prevented or avoided had that person been able to use the door quickly?

I really hope you will take this matter seriously and show your appreciation to the customers who made an investment in purchasing your cars and not another makers.

- s.miller, Atlanta, US

problem #35

Mar 062016


  • Automatic transmission
  • 120,000 miles

Eight months ago rear left door handle from my 2010 came off and recently another door handle front passenger side came off. I called my dealer and they gave me 1800-633-5151 and operator gave me case no. and transferred me to his supervisor Leo. I told him that I can understand if anything happened with the internal machinery but the door handles (not one, two) should not come off from the $23,000 car. Leo spoke with his supervisor who said I have to fix these handles on my own and then submit the invoice for the consideration to get partial reimbursement. For consideration !!! What kind of answer is this.

This is my third car. I had 2000 Hyundai Elantra which I kept for 13 year and not even one door handle came off. I cannot believe the quality of the cars are that bad. Instead of improving they are going down. Very disappointed with Hyundai's response. Hyundai should issue recall for the door handles and they should be fixed no charge to customers. We have paid enough money to purchase these cars. This car had been used by one person who only use driver's side door handle to get in and out of the car. Other handles are not even being touched every day then why they are coming off. I will not recommend Hyundai ever again or purchase another Hyundai just for their bad customer service.

Update from Apr 6, 2017: Went on to Hyundaiusa.com and filed my complaint. They send me an email saying that someone will contact me from Hyundai. After couple of week later someone from Hyundai Consumer Affair leave me a phone no. to contact him. I call the number several time but never heard back from him. Hyundai do not care.

- Pritpal K., East Islip, NY, US

problem #34

Nov 112014

Sonata GLS 2.4L

  • Automatic transmission
  • 39,000 miles

We rarely use the back doors. Pull on handle and it breaks off. RL 2 years ago. RR today.s

No reason for a door handle to just break off with infrequent use. Manufacturer negligence.

- Robert K., Baldwin, NY, US

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