CarComplaints.com Notes: The 2016 Tucson comes with a dual-clutch, 7-speed transmission. But Hyundai forgot to tell you about one key phrase – zero-move. That's right, an alarming number of owners have said their SUV wouldn't accelerate after a stop.
Turns out that's because the transmission's application logic has been stumbling all over itself. Hyundai recalled the issue in September 2016, but it's difficult to say if owners are out-of-the-woods, or if this is just a sign of things to come.
10.0
really awful
Crashes / Fires:
4 / 3
Injuries / Deaths:
0 / 0
Average Mileage:
13,292 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The transmission is not changing gears, dragging. The left tail light has gone out like 3 times in 2 years. I see a recall on transmissions on Tucson my year model but when I enter the VIN it says no active recalls not sure what to do?
The contact owns a 2016 Hyundai Tucson. The contact stated that while accelerating from a stop, the vehicle hesitated. The contact stated that there was a temporary hesitation and then the vehicle would lunge forward and then return to operating as intended. Williams Hyundai located at (2845 E saginaw St, lansing, mi 48912 517-484-1341) was contacted and informed of the failure. The contact was informed that the hesitation was normal due to the dual clutch that was installed in the vehicle. The vehicle was not repaired. The manufacturer was contacted and informed of the failure. There was no additional assistance provided. The approximate failure mileage was 35,000.
As I was pulling onto highway from a complete stop, the car paused and revved engine and then kicked into gear and went. This is a safety hazard, as there were other vehicle driving towards me, and the car would not go for a few seconds.
My 2016 Hyundai Tucson eco dct has a dangerous random "shudder/hesitation" safety problem that needs to be resolved. A "shudder / hesitation" randomly occurs at slower speeds. I've brought up my concern each time I have had my vehicle in for regularly scheduled service. I have only 28000 miles on it. The mechanics report that "it didn't occur for them, or show-up on their computer, so they say they can't do anything about it". I've explained each time that it occurs randomly, and mostly at slow speed when slowly coming to a stop, when parking pulling in or out of a space or driveway, at stop signs either slowly stopping, or proceeding forward at a light or intersection, and sometimes when trying to turn into the flow of traffic. I am positive that Hyundai is very aware of what the problem is with the 2016 Tucson eco dct. I recently received a letter from Hyundai referring to a 'proposed class action settlement', but it was expired already ! I mentioned there were over 300 complaints of a similar "shudder / hesitation" on one web site alone! this is a dangerous problem that could result in a rear end or intersection collision because of the "shudder / hesitation" that occurs randomly. I have passenger witnesses as well. There is definately a dangerous safety defect causing a "shudder" in the 2016 Tucson eco dct that needs to be resolved. I was given a Hyundai complaint dept. Number to call, and I reported the problem. The claim administrator seemed quite aware of similar complaints. He gave me a claim number, and said he would call me back Monday, to 'set up another service appointment', and "arrange for a specialist" to be there. I received a call on Wednesday, and was now informed "there was nothing more he could do", and he was "closing out my case number, and suggested I just bring it to the dealer again", and re-file a new claim# !
Hello, I bought a used 2016 Hyundai Tucson eco less then a month ago from autonation that had only 40,000 miles on it. Within 2 weeks of buying the vehicle, the check engine turned on for a P259F trouble code for a turbocharger position sensor that I had got from using autonation's vehicle app. Naturally, I called autonation to have my car fixed, but the engine light had gone off before I brought my in vehicle in for repairs. When I did bring my vehicle in to the dealership, they confirmed that there was a check engine light on from my turbo, but that it had gone off and that the car was functioning normally, and to go to a Hyundai dealership for a special diagnostic if the issue consisted. On the same day of getting my car back, I started noticing engine performance issues, my acceleration would be affected by 1 to 2 seconds where the car would not go, and when it would finally notice the throttle it would jump kick the car. Also the worst of all, it also cut out at one point where it did not want to give any sort of throttle at all, I needed to have my foot all the way down on the pedal to just go 30 mph. During that time I noticed that the engine would be revving high while no speed was being gained, and no check engine lights where going off either. Because of that, I was almost involved in an accident where I could not accelerate out of an intersection when making a turn. What makes me believe this is the turbo electrical problem, is that the way I got my car to accelerate normally is that I parked it and restarted it, after that it started accelerating normally, but at times the acceleration would still be affected.
- Phoenix, AZ, USA
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This issue recur after the first incident that made us go back and forth to the dealership 3yrs ago. Hyundai of seattle should have a full record of this issue. Recently then, our car shows similar issues. The car is slow to accelerate from stop to go. Does not pick up accelerations when you step on the gas. On inclined or climb, engine has a hard time and seems to shake a bit then steady itself after 2 mins as you step in the gas to keep it in motion
The transmittion fail and doing a hits in low velocity other sting is when I take a up hills and stop the SUV, it go back quickly and is very dangerous, because the SUV can, T hold in stand by until star the trip
On Dec 17, 2019 at the intersection of pineville matthews rd and 485 in pineville N.C.at approx 5:00 pm turning lft on to 485 I was nearly T boned at the intersection due the dual clutch transmission not engaging in 1st gear and then lunging forward when it did.this is the third time this has happened since I have owned the vehicle.the SUV now has 40,000 miles on it. I have taken the car to the dealership each time. Were they will not document what I ask them to document and only record an evasive statement of driving concerns.and tell me in the end we did reset the control module but were not able to replicate your concern. The transmission also shutters at times while in gear. Dealership keffer hyundat matthews N.C.
While stopped at a stop sign I let off the brake and hit the gas and the car did not want to move it seemed like it was in neutral and once it starts moving the car starts jerking and slips from 1 to 2nd gear. Same thing has happened at traffic lights, and merging into traffic. After taking it to the dealer and reprogramming the computer it will still do it. The car has 56K miles on it and it seems to be doing it more often now. I really didn't think anyone else had this issue, but after reading up on it, it seems to be a common issue on the 1.6 turbo Tucson. Also the rear brake lights seem to stop working and all of a sudden just work as if anything was wrong. This has happened a few times as well. I'm afraid we're are going to get into an accident because of this.
Recently bought 2016 Hyundai Tucson limited and the car has 29,000 miles on it. When in traffic and remove my foot from the brake the car with shake as it is about to stall out and then finally kick in and start moving forward normally. I've tried to pull out into traffic and had the car stall for a second before going forward. I don't feel safe pulling out unless I have enough time for the other car to stop just in case the car does stall out. I was told by the deal that the good news is the car is supposed to act like this. Dealers seem to know about this issue but since the computer doesn't throw up a flag they don't do anything about it.
Every day my car stutters as I begin my day to work. It lags in acceleration at least one to three times a day. It has happened when I accelerate in rush hour, trying to go after a light turns green, or speeding up just in general. I have kids in my car constantly because of my job and I can recall two times that I've almost been hit because my car didn't do as I needed it to. It has freaked me out and I wonder if I'm going to get stuck one day, it sputters and I don't feel like my ride home is guaranteed. I always thought it was just a turbo thing, because I've never owned a car with turbo but now I'm realizing other people have this issue and it has nothing to do with me or my driving. It happens on the freeway, it happens on the city street and it happens pulling out of my driveway. This has happened since I've owned the car and I'm sad to say I've thought it was just my make and model this whole time.
The contact owns a 2016 Hyundai Tucson. While driving various speeds, the vehicle hesitated, quivered, and sometimes stalled while coming out of a turn and changing lanes. The failure also occurred while accelerating from a stop. The vehicle was previously taken to murdock Hyundai (4646 S. state St, murray, ut) where the transmission was reprogrammed, but the failure continued. The manufacturer was notified of the failure. The failure mileage was 15,000.
Even after reprogramming of my 2016 Tucson dual clutch transmission (dct), I still worry about the safety of the car. Transmission is still herky-jerkey when creeping along in traffic. On a couple of occasions at higher speed (say merging into traffic at 50-70 mph) the transmission has been slow to change gears, and on at least one occasion the transmission temporarily went into a "neutral' state temporarily disconnected from power transfer from the engine. If that were to happen say when crossing traffic it could be very dangerous.
I cannot accelerate into traffic. There is a hesitation in the accelerator. Sometimes nothing happens, sometimes it chugs first then goes. I have trouble merging and getting into traffic. It is unreliable from a stationary to movement.
The contact owns a 2016 Hyundai Tucson. While depressing the accelerator pedal, the vehicle would not immediately respond and then suddenly accelerated/lunged forward. The vehicle would also shudder and vibrate while driving at very low speeds. Also, on occasion, the engine and rpms would rev very high while depressing the accelerator pedal; however, the speed would not increase, which made it very difficult while passing other vehicles. The vehicle was taken to prestige Hyundai (768 E. chester St, kingston, NY), but the cause of the failures could not duplicated. The dealer stated that the vehicle operated normally. The manufacturer was notified and did not assist. The failure mileage was 50.
The car stalled(did not accellerate while merging in to traffic for about 3 seconds. This required oncoming traffic to brake to prevent an accident. The speed limit was 40mph on a street circling a mall.this is the third time this problem has occurred owning this car which only has a little over 13800 miles on it I have since checked with the dealership and there are no outstanding recalls for this problem and no solution to this problem. I therefore think there is a safety issue with the dct and engine software/hardware that could lead to an accident.
You randomly get no response when accelerating to move into traffic..like it's not getting any gas, then all of a sudden you can feel transmission going into gear as it finally catches. When in slow, crawling freeway traffic, it's always jerking when barely moving- as a manual transmission does when you don't give it enough gas...first time issues happened when I was making a left hand turn on a 50mph highway against oncoming traffic from a stop. This is not a sound vehicle in my opinion. You never know how long it's going to take to make turns into traffic or just leaving a parking spot..you get the herky-jerky until transmission catches. And it's not all the time, very random. Freeway driving is fine so far, which is what most of my commute is. But until reaching freeway speeds, it's always a worrisome drive.
Car doesn't always accelerate when you push gas peddle.I have to wait to pull into traffic because I am not sure car will go when I hit gas.never know when this will happen. Only happens from a stop or going slow.the Hyundai dealer said they have a different transmission in the 2019 Tucson.I am sure they will not do anything about it unless enough people get hurt or killed.I know two other people with the same vehicle and they have the same problem.
A D V E R T I S E M E N T S
- Antioch, TN, USA