CarComplaints.com Notes: The 2016 Tucson comes with a dual-clutch, 7-speed transmission. But Hyundai forgot to tell you about one key phrase – zero-move. That's right, an alarming number of owners have said their SUV wouldn't accelerate after a stop.
Turns out that's because the transmission's application logic has been stumbling all over itself. Hyundai recalled the issue in September 2016, but it's difficult to say if owners are out-of-the-woods, or if this is just a sign of things to come.
10.0
really awful
Crashes / Fires:
4 / 3
Injuries / Deaths:
0 / 0
Average Mileage:
13,322 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I cannot accelerate into traffic. There is a hesitation in the accelerator. Sometimes nothing happens, sometimes it chugs first then goes. I have trouble merging and getting into traffic. It is unreliable from a stationary to movement.
The contact owns a 2016 Hyundai Tucson. While depressing the accelerator pedal, the vehicle would not immediately respond and then suddenly accelerated/lunged forward. The vehicle would also shudder and vibrate while driving at very low speeds. Also, on occasion, the engine and rpms would rev very high while depressing the accelerator pedal; however, the speed would not increase, which made it very difficult while passing other vehicles. The vehicle was taken to prestige Hyundai (768 E. chester St, kingston, NY), but the cause of the failures could not duplicated. The dealer stated that the vehicle operated normally. The manufacturer was notified and did not assist. The failure mileage was 50.
The car stalled(did not accellerate while merging in to traffic for about 3 seconds. This required oncoming traffic to brake to prevent an accident. The speed limit was 40mph on a street circling a mall.this is the third time this problem has occurred owning this car which only has a little over 13800 miles on it I have since checked with the dealership and there are no outstanding recalls for this problem and no solution to this problem. I therefore think there is a safety issue with the dct and engine software/hardware that could lead to an accident.
You randomly get no response when accelerating to move into traffic..like it's not getting any gas, then all of a sudden you can feel transmission going into gear as it finally catches. When in slow, crawling freeway traffic, it's always jerking when barely moving- as a manual transmission does when you don't give it enough gas...first time issues happened when I was making a left hand turn on a 50mph highway against oncoming traffic from a stop. This is not a sound vehicle in my opinion. You never know how long it's going to take to make turns into traffic or just leaving a parking spot..you get the herky-jerky until transmission catches. And it's not all the time, very random. Freeway driving is fine so far, which is what most of my commute is. But until reaching freeway speeds, it's always a worrisome drive.
Car doesn't always accelerate when you push gas peddle.I have to wait to pull into traffic because I am not sure car will go when I hit gas.never know when this will happen. Only happens from a stop or going slow.the Hyundai dealer said they have a different transmission in the 2019 Tucson.I am sure they will not do anything about it unless enough people get hurt or killed.I know two other people with the same vehicle and they have the same problem.
My vehicle stalls to accelerate.when I hit the gas it will stall to move, it's dragging very slow. This is very scary when I'm driving and my SUV slows down when other cars are driving fast behind me.
I've noticed a lag in pressing on the gas pedal many times, but there have been specific instances where it's been significant. I was pulling across traffic turning left from a stop, and it felt as though the engine stalled and took about 5 seconds to catch. This also occurs when pulling into my work parking lot that is on a hill, I often get stuck for about 5 seconds before it catches.
Horrible hesitation upon acceleration!!! afraid of having an accident. Also, last evening I was stuck in construction traffic and my transmission started overheating!!! a few minutes later the car stopped!! I was on a major road and now caused more of a traffic jam. Had to sit there for 10minutes till it cooled enough and the light went off.
The vehicle stalls while, from a stop, trying to merge into traffic. It seems to be a well known issue with this vehicle and the dealer told me just learn how to drive it. We have almost been hit several times due to this defect and my wife refuses to drive the Tucson. Hyundai too knows of this issue and has had no recall for this issue. I understand there has also been law suits for the lemon law against this vehicle but, the deep pockets of Hyundai's corporate lawyers always wins out. Do people have to become seriously injured or perhaps dead before a recall happens? the date below reflects the last time I was almost hit because the car started to move and then stopped.
Ever since purchase of the vehicle we have experienced hesitation when accelerating from a stop on a city street. This is very dangerous when making an unptotected left turn and the car won't pick up and go. I took it to the dealer and they made some adjustment but I am still having the problem.
On several occasions when depressing the gas pedal, the rpms go up but the vehicle doesn't move. It has happened from a dead stop, and also when accelerating when already moving, both at low rates of speed and on the interstate.
While my vehicle was in motion, driving down a mountain highway at approx. 40 mph the RPM revved up to 5 RPM and would not come down even when coming to a complete stop and putting it into park. I also have constant hesitation with the engine when stopping at a light in town and then moving forward from a complete stop. The car jerks and their is delay to go when pressing the gas pedal after being stopped at a light. The car will at times not go into reverse when trying to back out of a parking space. I have found that when this happens I have to completely put car in park and turn the car off, then restart the car and put it into reverse before I can back it out successfully.
When accelerating from a stop, the vehicle is not responsive yet the rpms increase then making it jump and shudder, it is very difficult to control your speed when accelerating from a stop. Additionally, while at slow speeds, the vehicle shudders and bucks. This occurs in any situation where the vehicle is stopped; at stop signs, stoplights, stop and go traffic, while turning, etc..I have had this 2016 vehicle for one week and the did check safety recalls for the VIN. There were no unresolved recalls for this vehicle. However, I see that a recall concerning this issue was issued for my same year, make, and model. After doing some research, I have found hundreds of similar reports.
Purchased 2016 Hyundai Tucson eco from a used car dealer. Carfax reported no open recalls. Concerned with hesitation when pressing gas when in a stopped position to moving at stop sign or stoplight. Recall 149, but this VIN is not showing a recall.
At certain instances, the vehicle won't move from a complete stop. I step on the accelerator and vehicle is not budging making me worry that the vehicle behind me will hit me. If it moves at all, there is a drag, then it will suddenly lunges forward where I almost hit the vehicle in front of me.
In August 2016 I purchased a 2016 Hyundai Tucson limited. Since day one, while in traffic the vehicle will begin to shudder until near stall. The shuddering occurs when either rolling forward, accelerating the gas, or sitting idle, as a result my car does not respond to acceleration at all times. During my first month of ownership the dealer did a software update which did not fix the problem. This is becoming increasingly dangerous, my wife's is the primary driver and she is reluctant to drive it for fear that she will be injured in an accident. I have been to the dealership numerous times and get no real answers except that the car checks out fine and they cannot duplicate the issue. They do, however, acknowledge that the problem is a design issue in the transmission. This problem persists no matter what drive mode I am in. I have tried turning off the ac but that has no affect. I had one instance where, while moving from stop to make a left turn in an intersection, the car stumbled and stalled in the intersection and we narrowly missed being hit by the car behind me. We help with transportation for the grandkids and we cannot drive the 10 year old in this car, she gets car sick from the shuddering/hesitation. As a result, we have to substitute another vehicle on the days we drive her.
A D V E R T I S E M E N T S
- Wrightstown, NJ, USA