As I was driving I was stopped & told my car was on fire. I immediately stopped & hopped out & less than 30 seconds later half of the hood caught heat/fire & flew into the windshield breaking it. At least half The car is burnt to ashes

- Raleigh Nc, NC, USA

My Tucson has been using an absurd amount of oil for the past 30,000 plus miles i had it in the shop for repairs for the exhaust/ turbo leaking due to broken stud bolt that finally was covered under warranty. But did nothing for the burning of oil. No oil leaks. It used a quart for every 500 miles. Now no warranty left i have a cylinder #1 misfire and have replaced sparkplug and will not come out of limp mode. Within a mile of driving the plug is oil fouled and goes back into limp mode. Probably will get no help from Hyundai to rebuild/ replacement of the motor.

- Tuttle, OK, USA

The contact owns a 2016 Hyundai Tucson. The contact stated that while driving 75 MPH, the vehicle inadvertently lost motive power and was unable to accelerate above 35 MPH, prompting the contact to discontinue driving the vehicle. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed failures with the engine knock sensor and catalytic converter. The contact was informed that the vehicle was consuming an abnormal amount of engine oil. The vehicle was repaired. The manufacturer was notified of the failure, a case was opened, and the contact was provided with Goodwill assistance. The failure mileage was 70,000.

- Pittsburgh, PA, USA

I bought this car with 85,000 miles on it and at 94,000 miles i began hearing a knocking sound in the engine, even with completing the first two oil change intervals within my ownership. no check engine light or warning signs came on, even with the knock sensor update. the engines performance declined immensly, acting as if it was going to seize, and burning through 1qt oil/500 miles with no leaks. i had to continuously buy oil to keep the oil tank full, as no dealerships near me had any availability for 3 months from the time i called, to the time i got into an appointment. i took the vehicle to the dealership to have the engine replaced under class action warranty. the dealership took 4 months to replace the engine, the first 2 denying approval until it was inevitably approved. during those 2 months i was not provided with a loaner car, and due to my age i was unable to rent a car. i still had to continue to pay a car payment and insurance on a car that was undriveable. hyundai cooperate would go 5/14 days at a time without contacting me, even with me calling everyday to try and get an update. there was not any clarity, communication, or updates on the process. once my engine was replaced my catalytic converter had clogged due to the pervious oil burning issue prior to the engine replacement. hyundai told me the engine and exhaust system have nothing to do with each other, and the only thing they could do was have me replace the part with an oem part (a 5k replacement) and we could -??file for reimbursement-?? but there-??s no guarantee i would be reimbursed. i have been put out of thousands of dollars and the ability to drive my car for 6+ months due to hyundais negligence of this known issue. i can not get out of my loan as i owe on it more than the car is worth so i am stuck with a car i don-??t feel safe in, and has continuous issues that compromise safety. this company needs to be seriously looked into and held accountable.

- Lovell, ME, USA

While driving, on multiple occasions all warning lights will come on and the car will start to lose power. The headlights constantly go off and come back on randomly. Turn the blinker on and the rear window wipers intermittently come on. The vehicle has been towed to the dealership so many times and we either get -??can-??t duplicate-?? or needs oil change, which had just been done. Now we are being told that we need a second engine replacement. Unfortunately this time it will not be covered by warranty. We have reached out to Hyundaii Motors 3 times and the BBB Auto but they stand behind it not qualifying for the Lemon Law. Hyundai should have some obligation as all these issues are -??known issues-?? just not recalls.The 2016 Hyundai Tucson is not a safe vehicle.

- Cool, CA, USA

Engine or transmission The vehicle has stalled randomly multiple times on the freeway, business roads and intersections, not accelerating and burning through oil Dealership says they cannot figure out or replicate the issue No check engine light or warning of any kind given

- Converse, TX, USA

Dear NHTSA, I am submitting this complaint to report a recurring issue with oil consumption in my Hyundai vehicle, which I understand is a known problem affecting this particular engine type and model. I am the original owner and have been a loyal Hyundai customer for many years. I have followed all recommended maintenance, including regular oil changes. Despite this, my vehicle has developed excessive oil consumption that has not been resolved through standard service procedures. The dealership has contacted Hyundai for approval to perform a combustion chamber cleaning, but based on my research and feedback from other owners, this procedure does not effectively address the root cause of the issue. My concern is that this problem may be indicative of a broader mechanical defect that could impact engine performance and safety. My 10-year warranty is nearing expiration, and I am worried that delays in resolving this issue may result in the loss of warranty coverage for necessary repairs. I believe this issue warrants further investigation, as it appears to be affecting multiple vehicles with the same engine configuration. I respectfully request that NHTSA review this matter and consider whether a broader safety investigation is warranted. Thank you for your attention. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- San Diego, CA, USA

The contact owns a 2016 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to coast to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 90,000.

- Ellicott City, MD, USA

For about a year I have had issues with my car not accelerating in stop and go traffic. I push the gas pedal and it moves a little then will not go for about 20 seconds. Sometimes the engine will flutter. I have taken it to Hyundai and was told no diagnostic codes show and they can't find anything wrong despite bringing the reports from my auto shop of these things occuring. My car is going in yet again this week because this issue continues to get worse and I have almost caused several accidents in traffic due to not being able to drive. There is a recall however Hyundai says my car is not in the recall despite the same issues the recall is for. I have all routine service done when needed and have taken care of this vehicle but I feel like Hyundai should step up because this is very dangerous not only for myself but other commuters as well.The Hyundai dealership literally said they just have the sign on their building they don't support these issues

- Menomonie , WI, USA

I leased a 2016 hyundai tucson from Metcalf Auto Plaza [XXX]. Every week since then i have had to return the car for repairs. It got to a point where Neil suggested he can trade it for another but each and every vehicle i test drove to replace my car was NOT ready to be on the road but according to them every car had just got out the shop. Instead of trying to have issues resolved the mechanics decide to make "jokes" as if your pain and suffering is a joke. Since i did not want a trade in and wanted my car fixed instead Neil tried to tell me that this was my final offer which i declined because why not just fix my car? I went to talk to Neil in person September 9, 2025 about getting my car fixed and the frustrations i am having because having to return the car weekly and i havent had it for a month is outrageous. [XXX] i was driving the hyundai on the highway with my children in the car and the electricity to the car completely cut off but came right back on, i got off the highway and the car did it again and this time the wheel locked up and i almost wrecked the car. I called metcalf and the only thing they could tell me was they can tow my car to metcalf but me and my children had to find our own means of transportation. Every time i called to have my car serviced and told them about what i would hear and feel they could NEVER make the car "do it again". I am beyond frustrated, upset and terrified because i have been telling them about smoking coming from the engine, rattling noise etc. My kids lives were put in danger and the only thing they could say was "i apologize and we can tow the car to the shop". Did not care if we had transportation and have never offered to give us any after continously getting stranded in the car. Now the car is towed to their shop once again and the car wouldnt even turn over for me to get it out of the middle of the street. I was blocking traffic and had to have the police block INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA)

- Kansas City, MO, USA

In April of 2024, I bought my 2016 Hyundai Tucson for a certified dealership in FL. Within 2 months the car began shaking and I had to take it to have spark plugs replaced which cost several hundred dollars. Shortly after that in November 2024, I was driving on the highway to school when I got an -??engine overheating alert-?? and immediately pulled over to turn off the car. After waiting for a few minutes to let it cool down and noticing that the coolant was very low, I added some more coolant in and tried to restart the car, but it would not turn on. I had to get a tow truck to a repair shop to which they informed me that the headgasket had blown and it would cost about $12,000 to replace it. Ever since, my car has been towed to multiple Hyundai dealerships and repair shops when I sought after answers as to what happened and one told me that the engine was known for eating oil too quickly, causing it to blow. I bought the car only for $16,000 and would have to pay about the same amount just to fix the engine and reading multiple reports online have shown from other others having the same exact issues with no answers and being stuck. We have had it sitting in our garage ever since and still do not know what to do.

- Jacksonville, FL, USA

1. "Transmission or ECU" 2. There is a lag and sometimes almost stall when accelerating from a stop. I was turning into a lane from a stop sign and the car decided to not move for 3-4 seconds after pressing accelerator. If people had come around the blind corner when that happened I would have been T boned. 3. All four people living in my house...... and our mechanic. Yes 4.No, because were not paying for something that has had a recall. 5. We inherited this car from my grandmother and she knows nothing about cars so she never thought anything was wrong. Since the day we got it, it has been doing the same thing "DCT CONTROL LOGIC UPDATE & P0128 DTC LOGIC UPDATE (RECALL 149)" #17-01-023

- Rockville, MD, USA

My catalytic converter caught on fire a couple months back then I hit a code for the knock sensor replaced it and it started to act up again I can-??t go over 49 burning oil took it to Hyundai now they are saying my engine is going out and I-??m still panting carmart got the car

- Russellville, AR, USA

original owner. Car shook badly and hesitated losing speed at 61k. dealership replaced all or four ignition coils and spark plugs. Car started and burning oil at 61,000 despite regular oil changes at 3500. Mostly done by the dealership. Car has been burning oil uses 1 quart every 500 miles. All four window regulators have stopped working. I replaced one.

- Austin , TX, USA

I have been dealing with ongoing engine performance problems for over a year. My Tucson consumes oil at an abnormal rate, and I constantly have to refill it. There is also sluggish acceleration, and the Check Engine Light has stayed on despite multiple inspections and maintenance efforts. I-??ve seen hundreds of complaints about this exact issue from other Hyundai owners. I also found that an NHTSA investigation is ongoing, yet Hyundai continues to deny responsibility, often blaming the issue on the owner. I believe this is a safety concern and a manufacturer defect that needs to be addressed before more drivers experience full engine failure. Please investigate this further and include my VIN in any future action or recall.

- Greensboro, NC, USA

The reason of this complain is due to excessive oil consumption which now damaged my catalytic converter against Hyundai Motors America. The complained started 2021 where we noticed that the low oil engine light up after only 1500 miles from last oil change. We submitted the complained with dealer (Carlsbad and Escondido CA) and my car failed 3 consecutive oil consumption test and Hyundai performed an engine cleaning, claiming it was going to fix the problem. This happened when the vehicle was still under warranty. At the time they said that if this did not fix the problem, they were still going to fix the car since the issue happened under warranty. The engine cleaning DID NOT fixed the problem, my car no longer has warranty and my catalytic converter fails and makes the vehicle inoperable in highway (engine ceases to accelerate). We submitted a complain with Hyundai corporate and they denied fixing our car since the vehicle was no longer under warranty. I would like to ask for them to fix the engine and catalytic converter make the car operable again.

- San Marcos, CA, USA

Me and my daughter were headed back home from a family trip and we were stranded on the side of the road luckily we had family tailing us!! My engine light came on while we were still in the city in Savannah so we stopped by an autozone and changed the spark plugs so the engine light stopped blinking but when we got about 20 miles from home it stopped going we had to pull over it started smoking and it was really hot but the temperature had never moved we had it towed home!! I keep my maintenance up regularly on my car I had 2 mechanics check it out they both said the piston is breaking the spark plugs and it-??s something down in the motor that-??s doing it I should not have any motor issues at all with my car!! Especially when I do my part at keeping it up I was quoted 7,738 to fix my car which I don-??t have both mechanics said the engine in those cars are no good and it-??s been recalls on them just not my model it-??s not right I-??m out of a car and no way to work or no way for my kids to get around they have to ride in Lyfts and Ubers with strangers I feel like my car should be fixed because I did my part at keeping it up and I-??m still out of car and frustrated due to the companies negligence!!

- Macon, GA, USA

total engine failure. per dealership mechanic, random misfires on all cylinders with a dead miss on 4

- Sanford, NC, USA

The contact owns a 2016 Hyundai Tucson. The contact stated that while driving on the highway at 55 MPH, the vehicle lost automotive power and started vibrating abnormally. There were no warning lights illuminated. The contact pulled over and was able to restart the vehicle. The vehicle was taken to a local dealer where the vehicle was diagnosed and the contact was advised that the ignition coils, water pump, spark plugs, valve, oil filter, and the engine were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 113,000.

- Terre Haute, IN, USA

Engine has rod knock and low power due to rod bearing failure. There was never an illuminated oil light or message of any sort prior to failure. this vehicle has had oil changes regularly and never been an issue till now. With Hyundai not having a recall on this engine, and seeing many other reviews about this same issue it is a very dangerous issue leaving people stranded and loosing power in times where serious harm issues could occur and this issue is very costly being that the engine will have to be replaced. As a consumer taking care of the vehicle and still the engine failing due to the lack of integrity of Hyundai I believe Hyundai should step up and make it right and take care of the people who have spent there hard earned money on these cars and are now left in the dark.

- Sherwood, AR, USA