Notes: The 2016 Tucson comes with a dual-clutch, 7-speed transmission. But Hyundai forgot to tell you about one key phrase – zero-move. That's right, an alarming number of owners have said their SUV wouldn't accelerate after a stop.

Turns out that's because the transmission's application logic has been stumbling all over itself. Hyundai recalled the issue in September 2016, but it's difficult to say if owners are out-of-the-woods, or if this is just a sign of things to come.


pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
4,337 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2016 Hyundai Tucson engine problems

engine problem

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2016 Hyundai Tucson Owner Comments (Page 2 of 2)

« Read the previous 20 complaints

problem #16

Jun 162016


  • 100 miles


When in driving, coming to a stop, the car lunges forward, must keep foot on brake, Hyundai says this is normal for the Tucson. I think this is a problem. Reported it in my first service and told it's Hyundai's problem. If I hit something it's my problem.

- Clermont, FL, USA

problem #15

May 282016


  • 6,000 miles
Just as many others have reported on three occasions I have not had movement to the wheels when in drive. It feels as though you are in neutral and hitting the gas. Lucking two of the times this occurred while leaving my garage, the other time was while at a red light that turned green. The car would not move. It is an accident waiting to happen, I am very scared to drive it. It is now in the shop for a second time. However, they can't reproduce the problem and nothing shows up on the vehicles computer. I'm nervous they are going to want me to take it back when it is so unsafe to drive. This started happening around the 6,000 miles mark.

- Minneapolis, MN, USA

problem #14

Jun 232016


  • 1,015 miles
Update to complaint 10876205... the day after I posted the complaint, I was taking a left hand turn pulling away from a stop sign, it slowly slipped into 1st gear and as there was a car coming crossways rapidly, I stepped on the gas pedal a little more, the engine revved up ~ 4000 RPM in 2nd gear but wasnT moving any faster, jerked into 3rd, was almost hit. I took my Tucson back to the dealership the next day (06/24/16) and they still have it (06/28/16). Is anyone going to step in before someone gets killed?

- Jacksonville, FL, USA

problem #13

Jun 172016


  • 3,863 miles


When the vehicle is in drive and you are stopped at a light or waiting to make a turn and then you go to accelerate, the car acts as if it's in neutral or limps along. This only happens when the car is stopped and you go to accelerate from a stop. Clearly in my video, you can see that the car is at a stop, the car is in drive and this time the car didn't even move until the engine was producing 4500rpm's and then only achieved 7mph. It almost seems like the car has neutraled out or the gear is slipping. We took the vehicle to Hyundai two times concerning this issue, the first time the tech was able to reproduce our concern and they performed a 'relearn' on the transmission. The second time they weren't able to reproduce the problem and we were sent on our way as if everything was ok. This concern is dangerous and we are scared, literally terrified to drive this vehicle because I was almost T-boned while making a left turn through an intersection and vehicle didn't respond. Our concern is intermittent and Hyundai just sends us on our way as if nothing is wrong with the vehicle. If anything happens to me, myself or my family because of this vehicle, please investigate the powertrain. Hyundai has declined my request to repurchase or replace under the Arizona lemon law. This vehicle is dangerous and now Hyundai is not helping to resolve this issue. I have a couple off videos showing the car demonstrating the concern. Please help

- Mesa, AZ, USA

problem #12

Jun 252016


  • 1,600 miles
SUV will not accelerate when light turns green. Has happened a few times where it revs hesitates and then goes. Yesterday, when at a green light near my house, car revved and would not go even with foot pressed all the way down on accelerator. Fortunately, no one behind me otherwise this could have been an accident with the person behind accelerating and me unable to move at all! called dealer right away. It was 4pm on Saturday 6/25. They could not see me. Couldn't get me in for an appointment until this Thursday. Will go in first thing tomorrow morning (Monday) and demand something be done. Spoke with service manager. He said they will check but doubt they will find anything as none of the check lights or computer checks had triggered during any of the accelerator incidents. This is very dangerous. Want others to be aware of this maybe before purchasing the car!

- Scottsdale, AZ, USA

problem #11

Jun 182016


  • 8,000 miles
On multiple occasions and with increasing frequency, the car does not transmit power to the wheels after stopping or slowing to a near stop - e.g. at a traffic light, merging into interstate traffic, or, god forbid, turning left at an intersection. I will put my foot on the accelerator and the rpms can roar into the 6000 range while my car inches forward at 1-5 mph into traffic. Incredibly dangerous. Most recently this happened as I was turning left onto sunset blvd in los angeles. What should have been a safe left turn became a harrowing experience as my car entered sunset at about 1-2 mph as traffic closed in from both directions, with a 6 year old in the car, no less! not my video, but a similar experience from another Tucson driver is here: Https://"V=tcvtr_zcyrs and another: Https://"V=tcvtr_zcyrs plenty of reports of this at * and yet no action from Hyundai. Dealerships across the country are responding variously with "we can't replicate the problem" (it's intermittent and dangerously unpredictable), to "sounds like normal dct behavior to me!", to as my dealer told me, "until the malfunctioning part fails completely, we can't id the problem so can't fix it." Letting that part fail may, literally, be the last thing I do! still working on a resolution with Hyundai, but this is an incredibly dangerous malfunction and hynudai needs to address it as such.

- Denver, CO, USA

problem #10

May 182016


  • 1,300 miles


Hyundai Tucson 2016,1300 miles. In heavy stop and go traffic on gw bridge, transmission overheating warning (pull over safely) car would not move, after 5 harrowing minutes was able to drive, taken to dealer, "never heard of this before" could not fix because nothing wrong. So much for,100000 mile warranty. Have since discovered someone else went to same dealership after I did, the manager, barry, said"I have never heard of this". so far no one has been hurt but it's just a matter of time. By the way, on my repair receipt there was a suggestion that I learn to drive properly!!!!!

- Longboat Key, FL, USA

problem #9

Jun 102016


  • 1,500 miles
"takata recall" -the transmission does not engage at the proper times. Headrests make your head bend so far foward your chin is almost touching your chest.

- Duluth, MN, USA

problem #8

Jun 132016


  • 9,000 miles
This car needs to be recalled and the transmitting replaced. It is dangerous. First it was the shudder and erratic hesitation starting out in 1st gear. Like you have a choice what gear you start in. So it's crazy frustrating. Now it has advanced to not engaging 1st gear from time to time. Twice while in the middle of a busy intersection. Then once engaged, the car burned rubber through a left turn to exit the intersection. I'm lucky to have not had an accident or ran anyone over int he process. Every time I bring it to the dealer, they talk to me like it is the design of the duel clutch and nothing I can do since it was designed that way... what?!! I'm taking a more active approach now to keep myself or someone in my family from dying as a result of this problem that Hyundai is clearly refusing to admit to. There is many accounts posted on the internet exactly the same as mine. The service manager said the don't read internet propaganda.. I just can't believe this company exists in America. And fyi - the car I had 10 years prior was the 2006 Hyundai Tucson. They rebuild the 2016 and this is what I get for my loyalty.

- Gainesville, FL, USA

problem #7

May 192016


  • 1,800 miles
05/06/2016 @ 1600 cond-rainy. While at a stop light I pressed the accelerator and the SUV did not move. The engine revved but the SUV did not go forward. It slowly engaged and lurched forward after approx 3-5 seconds. 5/19/2016 @ 1800 cond-rain /not driven in approx 4 days. Less than a mile from start and had been driving for approx 3-5 mins-while waiting at a stop light I attempted to accelerate when the light changed and the veh did not move. I pressed the accelerator to the floorboard and the engine revved for approximately 5-7 seconds before the veh lurched/jumped forward and slowly moved. I again immediately went to Hyundai. I was given a loaner vehicle - 2016 Tucson. 5/21/2016 @ 1350 same non-movement while accelerating from a stop occurred w/the loaner vehicle. It had not been driven in 2 days cond-rainy. This occurred approx 3 mins after start and w/in a mile. Hyundai Corp are not taking responsibility for the issues with this veh. 3 similar issues from customers were reported to this dealership. I do not feel safe driving this veh or allowing any member of my family to drive this veh. It is an accident in waiting either from being hit from behind by another veh or from striking another B/C of the lurching. I had to put my hazards on and hope that I did not get hit from behind. I am not satisfied and want a refund for both of the veh's I purchased due to this huge safety issue. At random times, usually from a stop, but sometimes when pulling into traffic, the veh does not move. I consider this to be a very hazardous defect. Hyundai is unable to replicate the error, so eng. Advises to release the veh back to me, they are unaware of any similar problems. I will never drive another Hyundai veh again B/C it is unsafe and the lack of responsibility to rectify their manufacturing problem. It is not a driver's operational error.

- Dothan, AL, USA

problem #6

May 212016


  • 25 miles


Reported hesitation when trying to accelerate from a stop, in traffic, or when exiting a turn. Service tech acknowledged as did the sales team that they experienced the issue in the vehicle but since there are no recalls that apply to the vehicle there is nothing they can do until corporate decides to address the issue. Have had several times when the vehicle would not accelerate when trying to merge with traffic and hesitates or lunges when coming to a stop some times. Continues to happen when driving since first purchased on 5/21/2016.

- Fountain, CO, USA

problem #5

Mar 252016


  • 2,000 miles
The contact owns a 2016 Hyundai Tucson. The contact stated that while driving at unknown speeds, the vehicle stalled without any warning. The contact mentioned that the failure recurred intermittently. The vehicle was taken to the dealer. The technician was unable to diagnose the failure. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 2,000.

- Commerce Township, MI, USA

problem #4

May 142016


  • miles
Takata recall; while in traffic I lost all throttle response and car would not accelerate but only dropped to low RPM and coasted. No warning lights. After coasting car began to respond to accelerator. This has happened before but dealer told me it was turbo delay on 1.6T engine and found no problem. This is not turbo delay and car is now setting at the dealer as this last time made it to the lot on late Saturday. Not safe to drive home. Will wait and see what they find but probably will not repeat or get fixed. I now see other web sites give same type of problem. Only has 6400 miles on it since 8/19/2015

- Albuquerque, NM, USA

problem #3

May 082016


  • 7,000 miles
The car does not accelerate at a light or traffic. The car is on and revs and the dials move but does not drive. This has happened 3 times and the dealer cannot find anything wrong because the computer doesn't show an issue. I am scared to drive the car.

- Farmingdale, NY, USA

problem #2

Apr 242016


  • 4,452 miles
Purchased vehicle 12/13/2015. Today (4/24/16) driving vehicle in normal to light traffic, four times vehicle lost power. I stepped all the way on the accelerator and the car would not go. Very dangerous as there were cars behind me. I had driven approximately 8 miles when this started. Current mileage 4452. If this happens when on freeway/highway I would be afraid of getting hit in the rear.

- Redondo Beach, CA, USA

problem #1

Nov 252015


  • 99 miles
For "all" cars, when the heater is turned "on", the whole car fumes inside the vehicle where you must either pull the car and stop or open the windows. The same thing happens when the car drives from zero to 50 mpg, the car also gets heavy fumes. Lastly, the tachometer when startes driving in 1st, 2nd & 3rd gears, the "RPM" show 5000 to 6500 RPM B-4 gets to the next gear; this was especially for automatic cars!

- Bronx, NY, USA

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