CarComplaints.com Notes: The 2016 Tucson comes with a dual-clutch, 7-speed transmission. But Hyundai forgot to tell you about one key phrase – zero-move. That's right, an alarming number of owners have said their SUV wouldn't accelerate after a stop.
Turns out that's because the transmission's application logic has been stumbling all over itself. Hyundai recalled the issue in September 2016, but it's difficult to say if owners are out-of-the-woods, or if this is just a sign of things to come.
10.0
really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
14,714 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My 2016 Tucson Sport with Eco Shift has a dangerous problem with the transmission. Intermittently It will not move when I give it gas. The RPMS go up to 6000 but the car wont move. Its the DCT transmission. Today I took it in for the 3rd time and I don't want it back until its fixed.?This is a very unsafe vehicle to drive since you would not know when it would just stop shifting and driving. Have registered a complaint with Hyundai Motors as the service department does not know when the vehicle will be repaired.?
I was at a stop light, when I went to accelerate, the car would not move past 20 MPH. I pressed down on the pedal, and the gauge did not go past 20 MPH. After a few seconds, the car started to accurate, but it happened again at a second stop light a few minutes later.
1. My car will randomly not accelerate when the gas is being pressed. This has almost got me killed when making a left hand turn on more than 1 occasion now. The car also struggles with random shifting and power issues while going up steep hills at high speeds. 2. The front passenger side door and the rear drivers side passenger door just randomly stopped working with a week of each other. The rear wont open from the inside or outside. The front passenger side opens if you shake the handle back and forth multiple times (essentially trying to open it multiple times till it opens)
The contact owns a 2016 Hyundai Tucson. The contact stated that all four automatic windows failed to operate as needed. The front driver-??s side window started failing and an appointment was scheduled with the dealer to repair the window. While testing the windows in the dealer parking lot after the repair, the front passenger-??s side window fractured, and the dealer agreed to cover the cost of the repair free of charge. Over time, the rear windows started to lower independently, and the vehicle was repaired by an independent mechanic. In addition, the contact stated that the vehicle intermittently failed to accelerate while depressing the accelerator pedal. There was no warning light illuminated. The contact stated that the vehicle lunge forward while accelerating. The manufacturer was also notified of the failure. The vehicle was not repaired. The failure mileage was approximately 20,000.
The vehicle will not accelerate properly. Several times, I have been on the interstate, and the vehicle would barely increase in speed. Several instances have let to life threatening situations. Numerous times, I have gone to get on the interstate, and the vehicle would slow to nearly a stop, and even when having no other choice but to floor the gas pedal, it still would not accelerate. I've been forced to go off the road, in the middle of the interstate, so many times I've lost track. It's dangerous, and needs to be addressed immediately. I'm considering a lawsuit.
- Mobile, AL, USA
Search CarComplaints.com for these popular complaint phrases...
Upon acceleration onto highway or up a hill the car at times will rev and not shift or move /increase speed. Getting onto the highway I have had to pull into the shoulder until vehicle snaps out of it and decides to shift. Extremely dangerous & happening more often than not now.
While back out of my driveway in my 2016 hyundai tucson, it suddenly accelerated on its own out of control rendering me helpless and just along for the ride. Finally stopped while in reverse the car went across the street crashing violently into my neighbors boat and engine was still reving until I shut it off after the crash. Both my car and neighbors boat had major damage.
When I go to accelerate my vehicle it does not accelerate properly. It actually slows down to the point of almost stopping. It is very dangerous when I am getting on the highway. I have had cars almost rear end me due to this issue. I travel with my children in this car.
The contact owns a 2016 Hyundai Tucson. The contact stated while driving at slower speeds, the vehicle stalled without warning. The vehicle was restarted and driven to his destination. The vehicle was taken on several occasions to world car Hyundai North (12908 interstate 35 North bldg 2, san antonio, tx 78233, (210) 667-2189) and the vehicle was rebooted 3 times for an unknown system failure. The contact stated that the failure persisted. The manufacturer had not been informed of the failure. The failure mileage was unknown.
The vehicle accelerates suddenly without driver input. Also, it turns off while driving, causing the loss of brake and steering controls. Finally, transmission gear switch without input while driving. This situations occur while driving in both city and highway driving. The vehicle was taken to dealer on 12/26/19; no response has been received either from dealer or manuifacturer.
When accelerating after stopping, the gas pedal will be pushed down but car will stall and not go. The engine will rev up, but the car does not move and then all of a sudden will accelerate forward. Also, when coasting in rush-hour, accelerating after a stop sign, the car will make jerking movements. It has been taken to a Hyundai dealership where they told me it is a dual-transmission so I just need to be more aggressive with it when taking off from stop light/stop sign. I know that this is not normal and most definitely needs to be revisited as there have obviously been enough complaints and has been an issue previously.
When starting from a full stop the car hesitates for 3 to 5 seconds before moving; making it unreliable and dangerous to pull out. When driving slowly in traffic or in a parking lot the car becomes very jerky as if running out of gas. This has happened since the day we bought it. Took it into the dealer ship to be checked out they test drove it and checked it out and said it is working the way that it should.we have lost our confidence in this car and feel that this is a safety issue.this is not acceptable,
When at a complete stop, vehicle studders and has a hard time picking up speed (RPM goes high). When trying enter into traffic it's very dangerous because vehicle doesn't pick up speed.
Got this car at the dealership in July last year. A few weeks before this happened you would notice a hesitation from the car to move forward when you press the gas pedal whiles driving on the road. The engine began to make loud knocking noises one morning and broke down while driving on the street. Got it towed to a Hyundai service shop and they are talking about making a "goodwill" repair which will end up costing $4800. I have read many complaints noted from the 2016 Tucson owners who experienced the same issues with their cars. This is obviously a manufacturing defect. The vehicle has been recalled before for a Tucson secondary hood latch recall campaign.
My car keeps having issues with acceleration. It struggles to manually shift gears when I try to go to 40 mph. I fear for my safety especially getting into highways since I struggle to keep up with traffic upon entering. I have taken it to the dealer already and problem persists.
Hi. I reported the cruise control malfunctioning to two different Hyundai dealers, service dept. The problem varies from not be able to set the speed, to not being able to lower the speed, to not responding to cancel, because cruise control will not work properly. All actions are by using the control toggles on the steering wheel console. It is an intermittent problem, as some times it works fine, and for other drives it won't engage at all, or will not disengage the speed when hitting cancel. I can tap the brake to slow speed, which can alarm a driver behind my lane and cause an accident behind me. The service staff can not get the cruise control to duplicate on a vehicle test drives. So with that, they say they can not replace the steering linkage, or any part because they can not prove it is faulty. I explained how it is not safe, especially on a highway with naturally higher speeds to consider. With five reports of the faulty cruise control on file, at different Hyundai service centers, the unsafe problem still exists in the tuscon 2016 SUV. I have paperwork showing reported safety concerns Sept 18, 2018, Mar 27, 2019, June 3, 2019, August 15, 2019, Oct 16, 2019. Plus a personal video of pushing and toggling the controls without cruise response.that is over a year of the reporting the malfunctioning speed control. It is unsafe with no solution.
The contact owns a 2016 Hyundai Tucson. The contact stated that while accelerating from a stop, the vehicle hesitated. The contact stated that there was a temporary hesitation and then the vehicle would lunge forward and then return to operating as intended. Williams Hyundai located at (2845 E saginaw St, lansing, mi 48912 517-484-1341) was contacted and informed of the failure. The contact was informed that the hesitation was normal due to the dual clutch that was installed in the vehicle. The vehicle was not repaired. The manufacturer was contacted and informed of the failure. There was no additional assistance provided. The approximate failure mileage was 35,000.
Coming from a stop or very low speeds, I press on the gas pedal and the car doesn't move. Sometimes it actually slows down. When it does engage, the car will lurch forward at a higher speed. This has happened multiple times. Other 2016 Tucsons are under recall for this issue. They need to expand the recall. This has happened on multiple dates and times, so the issue is ongoing.
Hello, I bought a used 2016 Hyundai Tucson eco less then a month ago from autonation that had only 40,000 miles on it. Within 2 weeks of buying the vehicle, the check engine turned on for a P259F trouble code for a turbocharger position sensor that I had got from using autonation's vehicle app. Naturally, I called autonation to have my car fixed, but the engine light had gone off before I brought my in vehicle in for repairs. When I did bring my vehicle in to the dealership, they confirmed that there was a check engine light on from my turbo, but that it had gone off and that the car was functioning normally, and to go to a Hyundai dealership for a special diagnostic if the issue consisted. On the same day of getting my car back, I started noticing engine performance issues, my acceleration would be affected by 1 to 2 seconds where the car would not go, and when it would finally notice the throttle it would jump kick the car. Also the worst of all, it also cut out at one point where it did not want to give any sort of throttle at all, I needed to have my foot all the way down on the pedal to just go 30 mph. During that time I noticed that the engine would be revving high while no speed was being gained, and no check engine lights where going off either. Because of that, I was almost involved in an accident where I could not accelerate out of an intersection when making a turn. What makes me believe this is the turbo electrical problem, is that the way I got my car to accelerate normally is that I parked it and restarted it, after that it started accelerating normally, but at times the acceleration would still be affected.
A D V E R T I S E M E N T S
- San Francisco, CA, USA