Notes: The 2016 Tucson comes with a dual-clutch, 7-speed transmission. But Hyundai forgot to tell you about one key phrase – zero-move. That's right, an alarming number of owners have said their SUV wouldn't accelerate after a stop.

Turns out that's because the transmission's application logic has been stumbling all over itself. Hyundai recalled the issue in September 2016, but it's difficult to say if owners are out-of-the-woods, or if this is just a sign of things to come.


pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
5,452 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2016 Hyundai Tucson fuel system problems

fuel system problem

Find something helpful? Spread the word.
Get notified about new defects, investigations, recalls & lawsuits for the 2016 Hyundai Tucson:

Unsubscribe any time. We don't sell/share your email.

2016 Hyundai Tucson Owner Comments

problem #12

Oct 182016


  • 18,904 miles


The contact owns a 2016 Hyundai Tucson. While at a red light with the brake pedal depressed, the vehicle hesitated as if it would stall. After approximately thirty seconds, the vehicle drove normally. The failure occurred daily. The dealer could not duplicate the failure and recommended using a different type of fuel. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 18,904.

- Lecompte, LA, USA

problem #11

Jan 012016


  • 2,000 miles
Transmission has a harsh delayed shift on attempting to accelerate from a stopped position.

- Stanley, NY, USA

problem #10

Sep 092016


  • 12,000 miles
The dual clutch manual transmission "freezes" in neutral even though the car is in drive. The vehicle won't move. This is a dangerous situation. It happens sporadically. The engine is also very balky and sluggish on acceleration.

- Garland, TX, USA

problem #9

Aug 242016


  • 2,800 miles


When I try to accelerate from a stop at at a slow speed this car has extreme lag. Sometimes it can take up to 3 seconds for the engine to respond and then all of a sudden the car jumps and accelerates too quickly. This problem has made it very difficult to judge when I can cross traffic because I never know when the car will actually accelerate.

- Denver, CO, USA

problem #8

Jun 142016


  • 3,000 miles
At stops on city streets the transmission does not always engage and move forward. On multiple occasions the vehicle has rolled backwards up to 3 ft. Before transmission engaged and moves forward. Additionally the car attempts to stall after backing out and shifting to drive.

- Gilbert, AZ, USA

Search for these popular complaint phrases...

problem #7

Jun 132016


  • 4,300 miles
From a stationary start the vehicle rpms rise but does not always move forward. On several occasions the Tucson has rolled backwards up to several feet from a stop before engaging and moving forward. Can't rely on it when turning left across traffic. No issues on freeways, only from stops on city streets.

- Gilbert, AZ, USA

problem #6

Jul 212016


  • 9,600 miles


Standing at red light with foot on brake pedal. When light change to green, I tok foot of brake and stept on gas pedal. The engen started to race but car would not move. After severel seconds and cars behind me honking their horn, car would lurch forward and slowely gain speed. I was going strait forward so I did not cut anyone off. If I had been making a left hand turn on this two way street, I mostlikely would have hit someone or they would have hit me. Bringing car to island Hyundai on staten island N.Y. tomorrow.

- Brooklyn, NY, USA

problem #5

May 262016


  • 4,200 miles
Numerous visits to a service department with no results. No movement from a stop, rpms revved upwards to 6000, finally screeched across the intersection. Total unsafe vehicle to drive. Something needs to be done.

- Arcola, IL, USA

problem #4

Jun 102016


  • 1,500 miles
"takata recall" -the transmission does not engage at the proper times. Headrests make your head bend so far foward your chin is almost touching your chest.

- Duluth, MN, USA

problem #3

May 142016


  • miles
Takata recall; while in traffic I lost all throttle response and car would not accelerate but only dropped to low RPM and coasted. No warning lights. After coasting car began to respond to accelerator. This has happened before but dealer told me it was turbo delay on 1.6T engine and found no problem. This is not turbo delay and car is now setting at the dealer as this last time made it to the lot on late Saturday. Not safe to drive home. Will wait and see what they find but probably will not repeat or get fixed. I now see other web sites give same type of problem. Only has 6400 miles on it since 8/19/2015

- Albuquerque, NM, USA

problem #2

May 082016


  • 7,000 miles
The car does not accelerate at a light or traffic. The car is on and revs and the dials move but does not drive. This has happened 3 times and the dealer cannot find anything wrong because the computer doesn't show an issue. I am scared to drive the car.

- Farmingdale, NY, USA

problem #1

Jan 062016


  • 126 miles
In January of this year I rented a Hyundai Tucson from national at hobby airport in houston, tx. In a manner similar to the complaint I just filed regarding an earlier experience with a Hyundai Santa Fe sport (#10822299) this SUV also exhibited similar behaviors - a tendency to hesitate when accelerating from a stop, especially (but by no means exclusively) when a left or right turn was to be executed at the same time. Since this was my second experience with a rental Hyundai SUV, I thought it wise to advise you of this possibly endemic defect in that maker's models. The problem was so severe that I had to make sure there was plenty of room, traffic-wise, to accelerate from zero without possibly getting struck. I am now out of the market for future Hyundai SUV rentals.

- Ooltewah, TN, USA

Not what you are looking for?