2016 Hyundai Tucson transmission problems: not shifting properly

Not Shifting Properly

2016 Hyundai Tucson (Page 2 of 2)

This problem may be covered under warranty. Ask your Hyundai dealer.

CarComplaints.com Seal Of This Might Hurt

CarComplaints.com Notes: The 2016 Tucson comes with a dual-clutch, 7-speed transmission. But Hyundai forgot to tell you about one key phrase – zero-move. That's right, an alarming number of owners have said their SUV wouldn't accelerate after a stop.

Turns out that's because the transmission's application logic has been stumbling all over itself. Hyundai recalled the issue in September 2016, but it's difficult to say if owners are out-of-the-woods, or if this is just a sign of things to come.


pretty bad
Typical Repair Cost:
No data
Average Mileage:
8,200 miles
Total Complaints:
23 complaints

Most Common Solutions:

  1. not sure (20 reports)
  2. software update (1 reports)
  3. traded car in, i have little faith they can resolve this (1 reports)
  4. transmission control module software update (1 reports)
2016 Hyundai Tucson transmission problems

transmission problem

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2016 Hyundai Tucson Owner Comments (Page 2 of 2)

« Read the previous 20 complaints

problem #3

Jun 042016

Tucson Limited 1.6t

  • Automatic transmission
  • 15,100 miles


I love my car and I just had it in for its 15,000 mile checkup last week. Then I am at a red light on a busy road and light turns green and my car won't move. It was acting like I had it in park but it was in drive. So I put it in park and then drive, nothing. So I did this a few times and then it finally went.

I was very thankful that everyone stuck behind me did not get impatient. The car did the same thing later in the day in a parking lot and then the next day in my driveway. I do not feel safe driving this car. So Monday morning I called the dealer they said to call roadside assistance and have it brought to them. On Wednesday I went after work to pick up my car - they said they could not duplicate the problem and no error codes came up.

I am actually nervous driving my car now, I am hoping that it does not happen again, but if it does and they do not fix it I will be getting another vehicle.

- Maura F., West Greenwich, RI, US

problem #2

Jun 032016

Tucson Sport 4 Turbo

  • Automatic transmission
  • 2,300 miles

I purchased the car brand new in March 2016. I absolutely love the car however, today while driving to work I almost wrecked multiple times due to the transmission. When stopped and I accelerate i'm okay until it shifts. When shifting it stalls out and the engine just revs. After a few seconds it will lunge forward at an accelerated speed and continue to do so with every upshift.

I contacted the dealership and the earliest they could get me in is next week. I said that is unacceptable as I am at hazard driving this BRAND NEW car. They said our next appointment is next week do you want it? I took it. I feel like they are not really customer service friendly and how would they feel if they had to drive a car that they represent that could cause an accident. I will see what the outcome is, but I better not be out of pocket anything. Other than this the car has been excellent..

- nreese, Orlando, FL, US

problem #1

Apr 152016

Tucson Limited 1.6L Turbo

  • Automatic transmission
  • 4,200 miles

does not engage, grinds when it does

Added the Tucson to my Hyundai collection. I love the vehicle but the transmission has to go. Sitting at a light waiting to go, I hear a loud clunk then try to move, nothing happens. Engine revs but the car doesn't go. Put car in park, shift to drive and away I go. Drive into round about, slow down and then try to merge into traffic, gears grind but the car doesn't move. This could be life threatening if speeds were greater. Stop and put in park, shift to drive and away I go. Several more times the transmission did not engage either after I slowed down or from a stop. Brought in to Dealer and was told "I have never heard of this happening". That night the dealership calls and advises me that I need a new transmission. It's been two weeks and they are still waiting for the transmission. Hopefully Hyundai is redesigning it before they send it. I'll let you know the outcome...

Update from Jun 6, 2016: Well it's been 6 weeks now and I still do not have a new transmission. It's supposedly on the way. I feel the "Lemon Law" coming on!!

- sb121255, Columbia, MD, US

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