2018 Jaguar XJ TSBs

2018 Jaguar XJ

137 Technical Service Bulletins (TSBs)

TSB List for the 2018 Jaguar XJ

The TSB information displayed below are summaries. Unfortunately we do not have access to the full versions. To get full information about a particular TSB, write down the TSB title & date, & either contact your local dealer or click on the links below.

SUSPENSION

  • TSB #JA17TE-09

    NHTSA ID #10127293

    • Date Announced: DECEMBER 15 2017
    • Additional Info: How to Fix

    Summary: Temporary Suspension of 17C Next Generation Infotainment (NGI) Download

    More Information »

  • TSB #SSM73660

    NHTSA ID #10127284

    • Date Announced: DECEMBER 05 2017
    • Additional Info: How to Fix

    Summary: Issue: Jaguar XJ customers may complain of a creak, squeak or knock from the front suspension area, particularly enhanced at various speeds whilst travelling over speed bumps or uneven road surfaces. Upon inspection, technicians have identi

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  • TSB #SSM73660

    NHTSA ID #10127578

    • Date Announced: DECEMBER 05 2017
    • Additional Info: How to Fix

    Summary: Issue: Jaguar XJ customers may complain of a creak, squeak or knock from the front suspension area, particularly enhanced at various speeds whilst travelling over speed bumps or uneven road surfaces. Upon inspection, technicians have identi

    More Information »

SUSPENSION:FRONT

  • TSB #SSM73660

    NHTSA ID #10127578

    • Date Announced: DECEMBER 05 2017
    • Additional Info: How to Fix

    Summary: Issue: Jaguar XJ customers may complain of a creak, squeak or knock from the front suspension area, particularly enhanced at various speeds whilst travelling over speed bumps or uneven road surfaces. Upon inspection, technicians have identi

    More Information »

BRAKES (PWS)

  • TSB #SSM73929

    NHTSA ID #10146157

    • Date Announced: JULY 05 2018
    • Additional Info: How to Fix

    Summary: Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.

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  • TSB #SSM73929 Attachm

    NHTSA ID #10146158

    • Date Announced: JULY 05 2018
    • Additional Info: How to Fix

    Summary: Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.

    More Information »

  • TSB #SSM73929 Attachm

    NHTSA ID #10146159

    • Date Announced: JULY 05 2018
    • Additional Info: How to Fix

    Summary: Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.

    More Information »

  • TSB #SSM58558

    NHTSA ID #10124197

    • Date Announced: OCTOBER 27 2017
    • Additional Info: How to Fix

    Summary: Issue: Submitting a Brake Noise EPQR

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SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC

  • TSB #SSM73929 Attachm

    NHTSA ID #10143042

    • Date Announced: JUNE 27 2018
    • Additional Info: How to Fix

    Summary: Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.

    More Information »

  • TSB #SSM73929

    NHTSA ID #10143041

    • Date Announced: JUNE 27 2018
    • Additional Info: How to Fix

    Summary: Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.

    More Information »

  • TSB #SSM73929 Attachm

    NHTSA ID #10143043

    • Date Announced: JUNE 27 2018
    • Additional Info: How to Fix

    Summary: Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.

    More Information »

SERVICE BRAKES, AIR:DISC

  • TSB #SSM73929 Attachm

    NHTSA ID #10143042

    • Date Announced: JUNE 27 2018
    • Additional Info: How to Fix

    Summary: Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.

    More Information »

  • TSB #SSM73929

    NHTSA ID #10143041

    • Date Announced: JUNE 27 2018
    • Additional Info: How to Fix

    Summary: Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.

    More Information »

  • TSB #SSM73929 Attachm

    NHTSA ID #10143043

    • Date Announced: JUNE 27 2018
    • Additional Info: How to Fix

    Summary: Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.

    More Information »

ENGINE (PWS)

  • TSB #JTB00349NAS2

    NHTSA ID #10127618

    • Date Announced: DECEMBER 22 2017
    • Additional Info: How to Fix

    Summary: A clatter/knock/rattle noise may be heard from the engine.

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  • TSB #JTB00349NAS2

    NHTSA ID #10127304

    • Date Announced: DECEMBER 22 2017
    • Additional Info: How to Fix

    Summary: A clatter/knock/rattle noise may be heard from the engine.

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  • TSB #SSM73067

    NHTSA ID #10131574

    • Date Announced: JUNE 09 2017
    • Additional Info: How to Fix

    Summary: Issue: JLR is investigating 3.0L & 5.0L Supercharger noise, post VIN's on JTB00349v2 & JTB00356v2.

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ENGINE AND ENGINE COOLING

  • TSB #SSM74023

    NHTSA ID #10146046

    • Date Announced: AUGUST 30 2018
    • Additional Info: How to Fix

    Summary: Issue: The customer reports a coolant leak from the engine compartment which is found to originate from the thermostat housing seam.

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  • TSB #SFCC_09AUG18_REV

    NHTSA ID #10146028

    • Date Announced: AUGUST 20 2018
    • Additional Info: How to Fix

    Summary: A customer may complain of a Check Engine Lamp illumination or poor engine performance.

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  • TSB #JTB00566NAS4

    NHTSA ID #10142170

    • Date Announced: MAY 23 2018
    • Additional Info: How to Fix

    Summary: An 'engine overheat' message may be displayed on the Instrument Cluster and that coolant may be leaking from engine compartment area.

    More Information »

  • TSB #SSM73824

    NHTSA ID #10142402

    • Date Announced: APRIL 18 2018
    • Additional Info: How to Fix

    Summary: Customers report the ECO Stop/Start is not working. Retailers are testing the primary battery using the Midtronics EXP-1080 tester which is reporting the battery is serviceable. The vehicle then returns with the same Customer concern of ECO

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FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS

  • TSB #SSM72865 Attachm

    NHTSA ID #10127576

    • Date Announced: DECEMBER 04 2017
    • Additional Info: How to Fix

    Summary: Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement.

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  • TSB #SSM72865

    NHTSA ID #10127575

    • Date Announced: DECEMBER 04 2017
    • Additional Info: How to Fix

    Summary: Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement.

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FUEL SYSTEM, DIESEL

  • TSB #SSM72865

    NHTSA ID #10127281

    • Date Announced: DECEMBER 04 2017
    • Additional Info: How to Fix

    Summary: Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement.

    More Information »

  • TSB #SSM72865 Attachm

    NHTSA ID #10127282

    • Date Announced: DECEMBER 04 2017
    • Additional Info: How to Fix

    Summary: Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement.

    More Information »

  • TSB #SSM72865

    NHTSA ID #10127575

    • Date Announced: DECEMBER 04 2017
    • Additional Info: How to Fix

    Summary: Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement.

    More Information »

  • TSB #SSM72865 Attachm

    NHTSA ID #10127576

    • Date Announced: DECEMBER 04 2017
    • Additional Info: How to Fix

    Summary: Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement.

    More Information »

POWER TRAIN

  • TSB #SSM74008Attachme

    NHTSA ID #10151659

    • Date Announced: OCTOBER 22 2018
    • Additional Info: How to Fix

    Summary: Automatic transmission oil leaks (8HP45/75) resulting in transmission sump replacements.

    More Information »

  • TSB #SSM74008

    NHTSA ID #10151658

    • Date Announced: OCTOBER 22 2018
    • Additional Info: How to Fix

    Summary: Automatic transmission oil leaks (8HP45/75) resulting in transmission sump replacements.

    More Information »

  • TSB #SSM72254

    NHTSA ID #10148540

    • Date Announced: SEPTEMBER 19 2018
    • Additional Info: How to Fix

    Summary: Automatic transmission oil leaks (8HP45/75) resulting in transmission sump replacements.

    More Information »

  • TSB #SSM74008Attachme

    NHTSA ID #10148535

    • Date Announced: SEPTEMBER 18 2018
    • Additional Info: How to Fix

    Summary: Automatic transmission oil leaks (8HP45/75) resulting in transmission sump replacements.

    More Information »

  • TSB #SSM74008Attachme

    NHTSA ID #10148534

    • Date Announced: SEPTEMBER 18 2018
    • Additional Info: How to Fix

    Summary: Automatic transmission oil leaks (8HP45/75) resulting in transmission sump replacements.

    More Information »

  • TSB #SSM74008

    NHTSA ID #10148533

    • Date Announced: SEPTEMBER 18 2018
    • Additional Info: How to Fix

    Summary: Automatic transmission oil leaks (8HP45/75) resulting in transmission sump replacements.

    More Information »

  • TSB #SSM74038

    NHTSA ID #10148518

    • Date Announced: SEPTEMBER 05 2018
    • Additional Info: How to Fix

    Summary: Issue: A customer may report an oil leak under the vehicle from the transmission suspected to be the sump pan. Engineering would like to investigate the root cause as to these concerns

    More Information »

  • TSB #SSM73410

    NHTSA ID #10131577

    • Date Announced: JUNE 20 2017
    • Additional Info: How to Fix

    Summary: Issue: A technician may want to run the ?Powertrain ? Transmission module adaption clear? routine, for any vehicle with an 8HP transmission, and will not be able to find the routine within SDD.

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  • TSB #SSM73384

    NHTSA ID #10131579

    • Date Announced: JUNE 07 2017
    • Additional Info: How to Fix

    Summary: Issue: Rear differential oil leak evident from the pinion seal.

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POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)

  • TSB #SSM73809

    NHTSA ID #10141078

    • Date Announced: MARCH 21 2018
    • Additional Info: How to Fix

    Summary: Issue: Powertrain Transmission Module Learn Adaption routine has been instated on SDD/Pathfinder.

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ELECTRICAL SYSTEM

  • TSB #SSM72307

    NHTSA ID #10151661

    • Date Announced: OCTOBER 18 2018
    • Additional Info: How to Fix

    Summary: The message "Radar Sensor Blocked" appears in instrument pack display. If blockage occurs while ACC is being used, ?Driver Intervene? and/or "Radar sensor blocked" message will appear on the cluster and DTC C1A67-97 is also set. Blockage c

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  • TSB #SSM74131

    NHTSA ID #10151663

    • Date Announced: OCTOBER 17 2018
    • Additional Info: How to Fix

    Summary: Jaguar Land Rover released Pathfinder 195 on 11th October and Symptom Driven Diagnostics (SDD) 154.05 on 8th October. As part of our continued efforts in increasing our customer experience, the release contains the latest InControl softwar

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  • TSB #SSM74034

    NHTSA ID #10148532

    • Date Announced: SEPTEMBER 17 2018
    • Additional Info: How to Fix

    Summary: While carrying out the Pre Delivery Inspection (PDI) using Pathfinder it may be found that the passive start and lock/ unlock functionality using the key remote is not operating. The message ?Smart key not found? may also appear on the Inst

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  • TSB #SSM74060

    NHTSA ID #10148516

    • Date Announced: SEPTEMBER 05 2018
    • Additional Info: How to Fix

    Summary: Issue: Following what appears to be a successful software update to the Remote Function Actuator (RFA) or replacement module using Pathfinder or Symptom Driven Diagnostics (SDD) the module appears to be unresponsive to any further diagnost

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  • TSB #SSM74054

    NHTSA ID #10146038

    • Date Announced: AUGUST 29 2018
    • Additional Info: How to Fix

    Summary: Issue: ?SOS Limited Availability? warning is displayed on the IC (Instrument Cluster along with Diagnostic Trouble Code (DTC) U3000-49 logged in the TCU (Telematics Control Unit).

    More Information »

  • TSB #SSM74034

    NHTSA ID #10146036

    • Date Announced: AUGUST 23 2018
    • Additional Info: How to Fix

    Summary: Issue: While carrying out the Pre Delivery Inspection (PDI) using Pathfinder it may be found that the passive start and lock/ unlock functionality using the key remote is not operating. The message ?Smart key not found? may also appear on

    More Information »

  • TSB #SFCC_09AUG18_REV

    NHTSA ID #10146031

    • Date Announced: AUGUST 20 2018
    • Additional Info: How to Fix

    Summary: 18C - New face of InControl Touch Pro and 18C software improvements

    More Information »

  • TSB #SFCC_09AUG18_REV

    NHTSA ID #10146032

    • Date Announced: AUGUST 20 2018
    • Additional Info: How to Fix

    Summary: A customer may report "Hood Open" message displays on IP with hood closed.

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  • TSB #SFCC Jul12 2018

    NHTSA ID #10146212

    • Date Announced: JULY 16 2018
    • Additional Info: How to Fix

    Summary: A customer may complain of a check engine lamp in the instrument cluster and/or poor engine performance

    More Information »

  • TSB #SSM73798

    NHTSA ID #10143019

    • Date Announced: JUNE 04 2018
    • Additional Info: How to Fix

    Summary: Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully upda

    More Information »

  • TSB #JTB00566NAS4

    NHTSA ID #10142170

    • Date Announced: MAY 23 2018
    • Additional Info: How to Fix

    Summary: An 'engine overheat' message may be displayed on the Instrument Cluster and that coolant may be leaking from engine compartment area.

    More Information »

  • TSB #SSM73798.1

    NHTSA ID #10142165

    • Date Announced: MAY 17 2018
    • Additional Info: How to Fix

    Summary: Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully upda

    More Information »

  • TSB #SSM72307

    NHTSA ID #10142160

    • Date Announced: MAY 16 2018
    • Additional Info: How to Fix

    Summary: Issue: The message "Radar Sensor Blocked" appears in instrument pack display. If blockage occurs while ACC is being used, ?Driver Intervene? and/or "Radar sensor blocked" message will appear on the cluster and DTC C1A67-97 is also set. Blo

    More Information »

  • TSB #SSM72302

    NHTSA ID #10142163

    • Date Announced: MAY 16 2018
    • Additional Info: How to Fix

    Summary: Issue: B1412-96 being flagged in the Gateway Module

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  • TSB #SSM73798

    NHTSA ID #10142134

    • Date Announced: MAY 01 2018
    • Additional Info: How to Fix

    Summary: Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully upda

    More Information »

  • TSB #SSM73824

    NHTSA ID #10142402

    • Date Announced: APRIL 18 2018
    • Additional Info: How to Fix

    Summary: Customers report the ECO Stop/Start is not working. Retailers are testing the primary battery using the Midtronics EXP-1080 tester which is reporting the battery is serviceable. The vehicle then returns with the same Customer concern of ECO

    More Information »

  • TSB #SSM73634

    NHTSA ID #10141093

    • Date Announced: MARCH 28 2018
    • Additional Info: How to Fix

    Summary: Issue: Vehicle fails PDI routine due to telematics will not activate- e-Call button fails to illuminate.

    More Information »

  • TSB #JTB00619NAS1

    NHTSA ID #10141084

    • Date Announced: MARCH 23 2018
    • Additional Info: How to Fix

    Summary: The 'Hood open' warning message may be displayed on the Instrument Cluster (IC) and/or the security system status indicator gives an audible warning to indicate that the hood is not latched correctly when the hood has been correctly latched

    More Information »

  • TSB #SFCC-11JAN18 Att

    NHTSA ID #10138763

    • Date Announced: JANUARY 11 2018
    • Additional Info: How to Fix

    Summary: Customers may report slow demisting of interior windows during freezing temperatures.

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  • TSB #SSM73554

    NHTSA ID #10119570

    • Date Announced: SEPTEMBER 25 2017
    • Additional Info: How to Fix

    Summary: Issue: Park distance control (PDC) audio tones inconsistent with visual display.

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  • TSB #SSM73298

    NHTSA ID #10119560

    • Date Announced: SEPTEMBER 08 2017
    • Additional Info: How to Fix

    Summary: Issue: Technician may report one of the following conditions during or post PDI: DTC U2109-09 (Back up Battery Component Failures) During PDI it may not be possible to activate Telematics services Vehicle message centre may display "SOS Lim

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  • TSB #SSM72926

    NHTSA ID #10118501

    • Date Announced: JULY 17 2017
    • Additional Info: How to Fix

    Summary: Issue: Customer may report erratic ambient air temperature readings or default setting (ie.-40°) appearing.

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  • TSB #SSM73410

    NHTSA ID #10131577

    • Date Announced: JUNE 20 2017
    • Additional Info: How to Fix

    Summary: Issue: A technician may want to run the ?Powertrain ? Transmission module adaption clear? routine, for any vehicle with an 8HP transmission, and will not be able to find the routine within SDD.

    More Information »

  • TSB #SSM73419

    NHTSA ID #10131580

    • Date Announced: JUNE 07 2017
    • Additional Info: How to Fix

    Summary: Issue: HERE Map updates must be performed correctly to ensure the vehicle's Infotainment system continues to operate as designed.

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  • TSB #SSM73417

    NHTSA ID #10131578

    • Date Announced: JUNE 06 2017
    • Additional Info: How to Fix

    Summary: Issue: When the hard keys on the rear seat centre switch pack are operated pressing the Left Hand switch activates the Right Hand seat heater. Pressing the Right Hand switch activates the Left Hand seat heater.

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ELECTRICAL SYSTEM:BATTERY

  • TSB #SSM74048

    NHTSA ID #10148529

    • Date Announced: SEPTEMBER 12 2018
    • Additional Info: How to Fix

    Summary: Customers may complain that the Wireless Head Phones for Dual Screen View or Rear Seat Entertainment are inoperative.

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  • TSB #SSM73824

    NHTSA ID #10141087

    • Date Announced: MARCH 27 2018
    • Additional Info: How to Fix

    Summary: Action: When completing Primary battery diagnosis for Eco Stop concerns, it is recommended to use the Midtronics GRX-3080 battery tester. JLR are currrently investigating a hand held battery tester to replace the Midtronics EXP-1080. The Mi

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DIGITAL INSTRUMENT PANEL

  • TSB #SSM74054

    NHTSA ID #10148530

    • Date Announced: SEPTEMBER 12 2018
    • Additional Info: How to Fix

    Summary: ?SOS Limited Availability? warning is displayed on the IC (Instrument Cluster along with Diagnostic Trouble Code (DTC) U3000-49 logged in the TCU (Telematics Control Unit).

    More Information »

ELECTRICAL SYSTEM: SOFTWARE

  • TSB #JTB00552NAS6

    NHTSA ID #10143050

    • Date Announced: JUNE 29 2018
    • Additional Info: How to Fix

    Summary: In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software upgrade designed to enhance the robustness of a range of system features and functions.

    More Information »

  • TSB #SSM73930

    NHTSA ID #10143036

    • Date Announced: JUNE 22 2018
    • Additional Info: How to Fix

    Summary: Issue: In some cases, vehicles that have been updated to InControl Touch Pro with version 18b, the infotainment system can no longer provide Navigation destination entry via voice control.

    More Information »

  • TSB #SSM73798

    NHTSA ID #10143019

    • Date Announced: JUNE 04 2018
    • Additional Info: How to Fix

    Summary: Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully upda

    More Information »

  • TSB #SSM73798

    NHTSA ID #10142400

    • Date Announced: APRIL 13 2018
    • Additional Info: How to Fix

    Summary: Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully upda

    More Information »

  • TSB #SSM73798

    NHTSA ID #10141068

    • Date Announced: MARCH 19 2018
    • Additional Info: How to Fix

    Summary: Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully upda

    More Information »

  • TSB #SSM73700

    NHTSA ID #10127294

    • Date Announced: DECEMBER 17 2017
    • Additional Info: How to Fix

    Summary: ISSUE: Jaguar Land Rover (JLR) have received multiple reports of concerns experienced when updating vehicles equipped with InControl Touch Pro to latest software version NGI 17C on both Symptom Driven Diagnostics (SDD) and PATHFINDER. Addi

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  • TSB #SSM73700

    NHTSA ID #10127608

    • Date Announced: DECEMBER 17 2017
    • Additional Info: How to Fix

    Summary: ISSUE: Jaguar Land Rover (JLR) have received multiple reports of concerns experienced when updating vehicles equipped with InControl Touch Pro to latest software version NGI 17C on both Symptom Driven Diagnostics (SDD) and PATHFINDER. Addi

    More Information »

  • TSB #JA17TE-09

    NHTSA ID #10127587

    • Date Announced: DECEMBER 15 2017
    • Additional Info: How to Fix

    Summary: Temporary Suspension of 17C Next Generation Infotainment (NGI) Download

    More Information »

  • TSB #JTB00593NAS2

    NHTSA ID #10125489

    • Date Announced: NOVEMBER 28 2017
    • Additional Info: How to Fix

    Summary: In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software upgrade designed to enhance/introduce the following features and functions: ? Introduction of text message

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  • TSB #JTB00593NAS1

    NHTSA ID #10123473

    • Date Announced: OCTOBER 24 2017
    • Additional Info: How to Fix

    Summary: Situation: In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software upgrade designed to enhance/introduce the following features and functions:? Introduction of text

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  • TSB #JTB00552NAS4

    NHTSA ID #10124198

    • Date Announced: OCTOBER 03 2017
    • Additional Info: How to Fix

    Summary: Situation: In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software upgrade. Customers may have experienced infotainment poor performance/reliability and this softwa

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  • TSB #JTB00552NAS3

    NHTSA ID #10119565

    • Date Announced: SEPTEMBER 22 2017
    • Additional Info: How to Fix

    Summary: Situation: In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software upgrade. Customers may have experienced infotainment poor performance/reliability and this softwa

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VISIBILITY:WINDSHIELD

  • TSB #SSM73813

    NHTSA ID #10141090

    • Date Announced: MARCH 28 2018
    • Additional Info: How to Fix

    Summary: Issue: JLR Quality are investigating issues with cracks in front windscreens on F-Pace X761 XJ X351 XF X260 XE X760 F-TYPE X152

    More Information »

  • TSB #SSM73813 Attachm

    NHTSA ID #10141091

    • Date Announced: MARCH 28 2018
    • Additional Info: How to Fix

    Summary: Issue: JLR Quality are investigating issues with cracks in front windscreens on F-Pace X761 XJ X351 XF X260 XE X760 F-TYPE X152

    More Information »

STRUCTURE

  • TSB #JTB00343NAS5

    NHTSA ID #10119562

    • Date Announced: SEPTEMBER 22 2017
    • Additional Info: How to Fix

    Summary: Situation: The face of the Smart key handset may peel away from the handset main body or the handset case may be bulging.

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STRUCTURE:BODY:HOOD

  • TSB #JTB00619NAS2.3

    NHTSA ID #10148525

    • Date Announced: SEPTEMBER 05 2018
    • Additional Info: How to Fix

    Summary: A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly lat

    More Information »

  • TSB #JTB00619NAS2.1

    NHTSA ID #10148519

    • Date Announced: SEPTEMBER 05 2018
    • Additional Info: How to Fix

    Summary: A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly lat

    More Information »

  • TSB #JTB00619NAS2.2

    NHTSA ID #10148523

    • Date Announced: SEPTEMBER 05 2018
    • Additional Info: How to Fix

    Summary: A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly lat

    More Information »

LATCHES/LOCKS/LINKAGES:HOOD:LATCH

  • TSB #JTB00619NAS2.3

    NHTSA ID #10148525

    • Date Announced: SEPTEMBER 05 2018
    • Additional Info: How to Fix

    Summary: A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly lat

    More Information »

  • TSB #JTB00619NAS2

    NHTSA ID #10148512

    • Date Announced: SEPTEMBER 05 2018
    • Additional Info: How to Fix

    Summary: The reissue replaces all previous version. Please destroy all previous versions.

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  • TSB #JTB00619NAS2.1

    NHTSA ID #10148519

    • Date Announced: SEPTEMBER 05 2018
    • Additional Info: How to Fix

    Summary: A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly lat

    More Information »

  • TSB #JTB00619NAS2.2

    NHTSA ID #10148523

    • Date Announced: SEPTEMBER 05 2018
    • Additional Info: How to Fix

    Summary: A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly lat

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  • TSB #JTB00619NAS1

    NHTSA ID #10141084

    • Date Announced: MARCH 23 2018
    • Additional Info: How to Fix

    Summary: The 'Hood open' warning message may be displayed on the Instrument Cluster (IC) and/or the security system status indicator gives an audible warning to indicate that the hood is not latched correctly when the hood has been correctly latched

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TIRES

  • TSB #SSM73888

    NHTSA ID #10143027

    • Date Announced: JUNE 19 2018
    • Additional Info: How to Fix

    Summary: Issue: Low Speed Manoeuvring Front Tyre Skipping Phenomenon

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  • TSB #SSM73888 Attachm

    NHTSA ID #10143028

    • Date Announced: JUNE 19 2018
    • Additional Info: How to Fix

    Summary: Issue: Low Speed Manoeuvring Front Tyre Skipping Phenomenon

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WHEELS

  • TSB #SSM72498

    NHTSA ID #10148517

    • Date Announced: SEPTEMBER 05 2018
    • Additional Info: How to Fix

    Summary: Issue: Wheel stud failures (fractures).

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  • TSB #SSM72498

    NHTSA ID #10131576

    • Date Announced: JUNE 02 2017
    • Additional Info: How to Fix

    Summary: Issue: Wheel stud failures (fractures).

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WHEELS:LUGS/NUTS/BOLTS

  • TSB #SSM72498

    NHTSA ID #10131576

    • Date Announced: JUNE 02 2017
    • Additional Info: How to Fix

    Summary: Issue: Wheel stud failures (fractures).

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SEATS

  • TSB #SSM73417

    NHTSA ID #10131578

    • Date Announced: JUNE 06 2017
    • Additional Info: How to Fix

    Summary: Issue: When the hard keys on the rear seat centre switch pack are operated pressing the Left Hand switch activates the Right Hand seat heater. Pressing the Right Hand switch activates the Left Hand seat heater.

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BACK OVER PREVENTION

  • TSB #SSM72307

    NHTSA ID #10151661

    • Date Announced: OCTOBER 18 2018
    • Additional Info: How to Fix

    Summary: The message "Radar Sensor Blocked" appears in instrument pack display. If blockage occurs while ACC is being used, ?Driver Intervene? and/or "Radar sensor blocked" message will appear on the cluster and DTC C1A67-97 is also set. Blockage c

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  • TSB #SSM72307

    NHTSA ID #10142160

    • Date Announced: MAY 16 2018
    • Additional Info: How to Fix

    Summary: Issue: The message "Radar Sensor Blocked" appears in instrument pack display. If blockage occurs while ACC is being used, ?Driver Intervene? and/or "Radar sensor blocked" message will appear on the cluster and DTC C1A67-97 is also set. Blo

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EQUIPMENT

  • TSB #SSM74034

    NHTSA ID #10148532

    • Date Announced: SEPTEMBER 17 2018
    • Additional Info: How to Fix

    Summary: While carrying out the Pre Delivery Inspection (PDI) using Pathfinder it may be found that the passive start and lock/ unlock functionality using the key remote is not operating. The message ?Smart key not found? may also appear on the Inst

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  • TSB #SSM74060

    NHTSA ID #10148516

    • Date Announced: SEPTEMBER 05 2018
    • Additional Info: How to Fix

    Summary: Issue: Following what appears to be a successful software update to the Remote Function Actuator (RFA) or replacement module using Pathfinder or Symptom Driven Diagnostics (SDD) the module appears to be unresponsive to any further diagnost

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  • TSB #SSM74063

    NHTSA ID #10148515

    • Date Announced: SEPTEMBER 05 2018
    • Additional Info: How to Fix

    Summary: Issue: A customer may report any of the following concerns when selecting functions on the Touch Screen for 16MY onwards: Video playback not possible although sound is functioning correctly. 17C4 live apps and web browser inoperative. 18M

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  • TSB #SFCC_09AUG18_REV

    NHTSA ID #10146030

    • Date Announced: AUGUST 20 2018
    • Additional Info: How to Fix

    Summary: SIM card activation issues

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  • TSB #SFCC_09AUG18_REV

    NHTSA ID #10146029

    • Date Announced: AUGUST 20 2018
    • Additional Info: How to Fix

    Summary: InControl Touch Pro phase 4 customer letter

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  • TSB #SSM71538.2 Attac

    NHTSA ID #10146234

    • Date Announced: JULY 24 2018
    • Additional Info: How to Fix

    Summary: Issue: Customer may report door lock cylinder cover missing or has become adrift.

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  • TSB #SSM71538.2 Attac

    NHTSA ID #10146233

    • Date Announced: JULY 24 2018
    • Additional Info: How to Fix

    Summary: Issue: Customer may report door lock cylinder cover missing or has become adrift.

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  • TSB #SSM71538.2

    NHTSA ID #10146232

    • Date Announced: JULY 24 2018
    • Additional Info: How to Fix

    Summary: Issue: Customer may report door lock cylinder cover missing or has become adrift.

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  • TSB #SSM71538.1 Attac

    NHTSA ID #10146228

    • Date Announced: JULY 17 2018
    • Additional Info: How to Fix

    Summary: Issue: Customer may report door lock cylinder cover missing or has become adrift.

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  • TSB #SSM71538.1 Attac

    NHTSA ID #10146227

    • Date Announced: JULY 17 2018
    • Additional Info: How to Fix

    Summary: Issue: Customer may report door lock cylinder cover missing or has become adrift.

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  • TSB #SSM71538.1

    NHTSA ID #10146226

    • Date Announced: JULY 17 2018
    • Additional Info: How to Fix

    Summary: Issue: Customer may report door lock cylinder cover missing or has become adrift.

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  • TSB #SSM71538 Attachm

    NHTSA ID #10146216

    • Date Announced: JULY 17 2018
    • Additional Info: How to Fix

    Summary: Issue: Customer may report door lock cylinder cover missing or has become adrift.

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  • TSB #SSM71538 Attachm

    NHTSA ID #10146215

    • Date Announced: JULY 17 2018
    • Additional Info: How to Fix

    Summary: Issue: Customer may report door lock cylinder cover missing or has become adrift.

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  • TSB #SSM71538

    NHTSA ID #10146214

    • Date Announced: JULY 17 2018
    • Additional Info: How to Fix

    Summary: Issue: Customer may report door lock cylinder cover missing or has become adrift.

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  • TSB #SSM73462

    NHTSA ID #10142162

    • Date Announced: MAY 16 2018
    • Additional Info: How to Fix

    Summary: Issue: 1/ When the iPhone is connected to Bluetooth, the user gets an incoming call. The user will not be able to hear the callers voice. In order to hear the voice the user has to go to the phone screen options and select the vehicle phone

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  • TSB #SSM73798

    NHTSA ID #10141068

    • Date Announced: MARCH 19 2018
    • Additional Info: How to Fix

    Summary: Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully upda

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  • TSB #SSM73554

    NHTSA ID #10119570

    • Date Announced: SEPTEMBER 25 2017
    • Additional Info: How to Fix

    Summary: Issue: Park distance control (PDC) audio tones inconsistent with visual display.

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  • TSB #JTB00343NAS5

    NHTSA ID #10119562

    • Date Announced: SEPTEMBER 22 2017
    • Additional Info: How to Fix

    Summary: Situation: The face of the Smart key handset may peel away from the handset main body or the handset case may be bulging.

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  • TSB #SSM72926

    NHTSA ID #10118501

    • Date Announced: JULY 17 2017
    • Additional Info: How to Fix

    Summary: Issue: Customer may report erratic ambient air temperature readings or default setting (ie.-40°) appearing.

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EQUIPMENT:ELECTRICAL

  • TSB #SSM74048

    NHTSA ID #10148529

    • Date Announced: SEPTEMBER 12 2018
    • Additional Info: How to Fix

    Summary: Customers may complain that the Wireless Head Phones for Dual Screen View or Rear Seat Entertainment are inoperative.

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  • TSB #SSM74048

    NHTSA ID #10146039

    • Date Announced: AUGUST 29 2018
    • Additional Info: How to Fix

    Summary: Issue: Customers may complain that the Wireless Head Phones for Dual Screen View or Rear Seat Entertainment are inoperative.

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  • TSB #SSM72960

    NHTSA ID #10142413

    • Date Announced: APRIL 30 2018
    • Additional Info: How to Fix

    Summary: Issue: Tunescan does not operate, scrolling window animation is constantly running.

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  • TSB #SSM73798

    NHTSA ID #10141068

    • Date Announced: MARCH 19 2018
    • Additional Info: How to Fix

    Summary: Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully upda

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  • TSB #SFCC_08MAR18_07

    NHTSA ID #10134972

    • Date Announced: MARCH 08 2018
    • Additional Info: How to Fix

    Summary: TCU activation at PDI

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EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  • TSB #SSM74048

    NHTSA ID #10148529

    • Date Announced: SEPTEMBER 12 2018
    • Additional Info: How to Fix

    Summary: Customers may complain that the Wireless Head Phones for Dual Screen View or Rear Seat Entertainment are inoperative.

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  • TSB #SSM74063

    NHTSA ID #10148515

    • Date Announced: SEPTEMBER 05 2018
    • Additional Info: How to Fix

    Summary: Issue: A customer may report any of the following concerns when selecting functions on the Touch Screen for 16MY onwards: Video playback not possible although sound is functioning correctly. 17C4 live apps and web browser inoperative. 18M

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  • TSB #SSM73793

    NHTSA ID #10141083

    • Date Announced: MARCH 26 2018
    • Additional Info: How to Fix

    Summary: Issue: In some cases vehicles that have been updated to InControl Touch Pro version 17C4, the infotainment system can no longer process voice inputs or outputs. Common symptoms are reported as: Voice commands are not recognized. Voice outpu

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  • TSB #SSM73700

    NHTSA ID #10127608

    • Date Announced: DECEMBER 17 2017
    • Additional Info: How to Fix

    Summary: ISSUE: Jaguar Land Rover (JLR) have received multiple reports of concerns experienced when updating vehicles equipped with InControl Touch Pro to latest software version NGI 17C on both Symptom Driven Diagnostics (SDD) and PATHFINDER. Addi

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  • TSB #JTB00552NAS4

    NHTSA ID #10124198

    • Date Announced: OCTOBER 03 2017
    • Additional Info: How to Fix

    Summary: Situation: In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software upgrade. Customers may have experienced infotainment poor performance/reliability and this softwa

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EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

  • TSB #SSM73930

    NHTSA ID #10143036

    • Date Announced: JUNE 22 2018
    • Additional Info: How to Fix

    Summary: Issue: In some cases, vehicles that have been updated to InControl Touch Pro with version 18b, the infotainment system can no longer provide Navigation destination entry via voice control.

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  • TSB #SSM73793

    NHTSA ID #10141083

    • Date Announced: MARCH 26 2018
    • Additional Info: How to Fix

    Summary: Issue: In some cases vehicles that have been updated to InControl Touch Pro version 17C4, the infotainment system can no longer process voice inputs or outputs. Common symptoms are reported as: Voice commands are not recognized. Voice outpu

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  • TSB #SSM73520

    NHTSA ID #10127104

    • Date Announced: NOVEMBER 06 2017
    • Additional Info: How to Fix

    Summary: When attempting to update the Navigation maps to a newer level the update fails and the Navigation becomes either slow to respond or no functionality at all.

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  • TSB #JTB00552NAS4

    NHTSA ID #10124198

    • Date Announced: OCTOBER 03 2017
    • Additional Info: How to Fix

    Summary: Situation: In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software upgrade. Customers may have experienced infotainment poor performance/reliability and this softwa

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  • TSB #SSM73139

    NHTSA ID #10118499

    • Date Announced: JULY 06 2017
    • Additional Info: How to Fix

    Summary: Issue: Users might be experiencing an issue where the navigation guidance may not work. When navigation destination is set and voice guidance is enabled, the user may not experience the instructions with the voice guidance for navigation.

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EQUIPMENT:AIR CONDITIONER

  • TSB #SFCC-11JAN18 Att

    NHTSA ID #10138763

    • Date Announced: JANUARY 11 2018
    • Additional Info: How to Fix

    Summary: Customers may report slow demisting of interior windows during freezing temperatures.

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EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  • TSB #SFCC_08MAR18

    NHTSA ID #10134968

    • Date Announced: MARCH 08 2018
    • Additional Info: How to Fix

    Summary: Jaguar Land Rover Shop Foreman Conference Call

    More Information »

  • TSB #SSM73511

    NHTSA ID #10127609

    • Date Announced: DECEMBER 19 2017
    • Additional Info: How to Fix

    Summary: Issue: Jaguar headlining cleaning products

    More Information »

  • TSB #SSM73511

    NHTSA ID #10127295

    • Date Announced: DECEMBER 19 2017
    • Additional Info: How to Fix

    Summary: Issue: Jaguar headlining cleaning products

    More Information »

  • TSB #SFCC_14DEC17

    NHTSA ID #10127619

    • Date Announced: DECEMBER 14 2017
    • Additional Info: How to Fix

    Summary: Presentation from Dealer Shop Foreman Conference Call

    More Information »

  • TSB #SSM73634

    NHTSA ID #10125495

    • Date Announced: NOVEMBER 30 2017
    • Additional Info: How to Fix

    Summary: Issue: Vehicle fails PDI routine due to telematics will not activate ? e-Call button fails to illuminate

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EQUIPMENT ADAPTIVE

  • TSB #SSM74063

    NHTSA ID #10148515

    • Date Announced: SEPTEMBER 05 2018
    • Additional Info: How to Fix

    Summary: Issue: A customer may report any of the following concerns when selecting functions on the Touch Screen for 16MY onwards: Video playback not possible although sound is functioning correctly. 17C4 live apps and web browser inoperative. 18M

    More Information »

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