CarComplaints.com Notes: There's no way around it, the Cherokee's transmission is junk. There's no other explanation for why a vehicle, usually with under 40,000 miles, would have so many complaints

5.9

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
13,720 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Jeep Cherokee accessories - interior problems

accessories - interior problem

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2014 Jeep Cherokee Owner Comments

problem #5

Apr 092019

Cherokee

  • miles

A D V E R T I S E M E N T S

Air bag warning light turned on haven't been able to fix yet. Passengers seat bearing on track broken. Front end noise when turning has been in dealer multiple times and haven't been able to fix sounds like rubbing on something crinkling sound.

- Lakeview, OR, USA

problem #4

Jan 012018

Cherokee

  • 60,000 miles
The radio and all functions related to this, including heat/ac, back up camera, environmental controls, hands free calling, intermitantly go off. Sometimes when I start the car, need to wait 15 minutes or more before it starts. Other times it fails when driving. Jeep dealer stated the radio went bad and needs replacing. He also stated that he needs to replace these regularly

- Gowrie, IA, USA

problem #3

Apr 262018

Cherokee

  • miles
The contact owns a 2014 Jeep Cherokee. While driving 30 mph, the headrest on the front passenger seat popped off without warning. The headrest grazed the head of a child passenger, but the child was uninjured. The dealer (lithia Chrysler Jeep Dodge Ram corpus christi, 4313 S staples St, corpus christi, tx 78411) was contacted and advised the contact to drive or tow the vehicle to the dealer. The manufacturer was contacted and informed the contact of the same information as the dealer. The vehicle was not repaired. The VIN and failure mileage were unknown.

- Mathis, TX, USA

problem #2

Mar 102017

Cherokee

  • miles
The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA campaign number: 16V590000 (seats); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle was at the dealer and could not be serviced until the part became available for the repair. The manufacturer was made aware of the issue and was not able to confirm when the part would be available. The contact had not experienced a failure. Parts distribution disconnect.

- Naples, FL, USA

problem #1

Jul 092015

Cherokee

  • 8,600 miles
I bought a pre-owned certified Jeep Cherokee 2014 from david's Dodge, Jeep, and Chrysler last week Monday, June 6th, 2015. I had a major issue occur a week later on the highway while traveling 65 mph the car loss traction control, 4 wheel drive, and the ability to accelerate. I was in a cattle shoot and had to coast the car down the highway to pull over. A service engine light along with warnings about the traction control and transmission were shown. I pulled to the side of the road and put the car in park which resulted in a hard jerk from moving the clutch from drive to park. I restarted the car and the car was idling at an abnormally high RPM. I put the car in drive and noticed a jerk once again when moving through the gears. The car also shifted very hard for about 45 more miles. I called the dealership who informed me that my car required an update to the transmission which was preformed that day. As an engineer I find it unacceptable that the dealership sold a car with the potential to crash on the highway due to negligence with regards ignoring a crucial update like the transmission. After the update to the transmission the car is shifting very hard from gear to gear and seems to be giving a shallow shift to 1st gear when the car is at a complete stop. Monday, 13th, 2015, I have an appointment for two other issues a squeak in the rear passenger seat and an interference issue with the sirusxm. As an engineer it is obvious that there is a deep underlying problem with the 9 speed transmission I will be asking for the dealership to replace the transmission as the update was not effective causing rough shifting and a loss of acceleration in the shift from high to low gears.

- Malvern , PA, USA

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