CarComplaints.com Notes: There's no way around it, the Cherokee's transmission is junk. There's no other explanation for why a vehicle, usually with under 40,000 miles, would have so many complaints

2.0

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
79,828 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Jeep Cherokee brakes problems

brakes problem

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2014 Jeep Cherokee Owner Comments

problem #15

Jun 102023

Cherokee

  • 90,000 miles

A D V E R T I S E M E N T S

The contact owns a 2014 Jeep Cherokee. The contact stated while driving at an undisclosed speed, the parking brake inadvertently activated causing the contact to lose control of the vehicle. The parking brake light was illuminated. The contact pulled to the side of the road before driving the vehicle to the residence. The failure occurred on several occasions. The vehicle was taken to the dealer where the failure could not be duplicated. The dealer upgraded the software module however, the failure persisted. The manufacturer was made aware of the failure. The approximate failure mileage was 90,000.

- Howell, MI, USA

problem #14

Jul 182023

Cherokee

  • 218,000 miles
The contact owns a 2014 Jeep Cherokee. The contact stated that after the vehicle was started, the parking brake failed to release as designed. Additionally, the parking brake warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 218,000.

- Bowling Green, KY, USA

problem #13

Jan 232023

Cherokee

  • 88,000 miles
The contact owns a 2014 Jeep Cherokee. The contact stated that while at a stop light the electronic parking brake erroneously activated. The contact was able to deactivate the parking brake and continued to operate the vehicle. Later while driving approximately 5 MPH the electronic parking brake suddenly activated causing the vehicle to abruptly stop. The contact was unable the deactivate the electronic parking brake rendering the vehicle undrivable. The vehicle was later towed to the local mechanic who diagnosed that the electronic parking brake module was faulty due to water damaged caused by rain water leaking into the vehicle. The module was replaced and the failure was remedied. The manufacturer was notified of the failure. The local dealer was not contacted. The failure mileage was 88,000.

- Allendale, NJ, USA

problem #12

Feb 152023

Cherokee

  • 94,000 miles

A D V E R T I S E M E N T S

The contact owns 2014 Jeep Cherokee. The contact stated while driving approximately 25 MPH the electronic parking brake suddenly activated causing the vehicle to abruptly stop in the middle of the roadway. The vehicle was taken to the local mechanic who informed the contact of water intrusion into the electronic braking system which caused the electronic braking system to malfunction. The vehicle was not repaired. Additionally, while driving approximately 45 MPH, the vehicle suddenly lost motive power and stalled. The vehicle restarted and operated normally. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 94,000.

- Sudbury, MA, USA

problem #11

Jun 012022

Cherokee

  • 146,750 miles
The contact owns a 2014 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the rearview camera was inoperable. Additionally, the parking brake failed to deactivate. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 146,750.

- Georgetown, TX, USA

problem #10

Aug 242022

Cherokee

  • 108,000 miles
The contact owns a 2014 Jeep Cherokee. The contact stated that while in a drive-thru, she placed the vehicle in park(P) and engaged the parking brake. While attempting to exit the drive thru, the contact was unable to release the parking brake. The vehicle remained stuck in the drive thru. While waiting for a tow truck, the contact restarted the vehicle and was able to release the parking brake. The next day, the contact was parked outside of a business and the failure recurred. The contact stated that the parking brake had engaged independently and would not release. The vehicle was towed to an independent mechanic where it remained. The contact linked the failure to NHTSA Action Number: PE22009 (Parking Brake). The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 108,000.

- Moss Point, MS, USA

problem #9

Jun 042022

Cherokee 6-cyl

  • Automatic transmission
  • 55,000 miles

A D V E R T I S E M E N T S

The contact owns a 2014 Jeep Cherokee. The contact stated that upon placing her vehicle into park(P), the parking brake independently engaged while attempting to shift to drive(D). The contact was able to disengage the parking brake by holding down the parking brake button. While the contact attempted to make a left turn at 30 MPH, the contact released the parking brake button and the parking brake immediately engaged as the "service parking brake" message displayed. The contact was unable to move the vehicle and the vehicle was towed to a dealer. The mechanic discovered that 6-inches of water had been retained in the spare tire compartment. The mechanic believed that water had entered the vehicle through the rear corner seams of vehicle. The mechanic believed that the water build up had led to an electrical short which caused the failure. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 55,000. The contact states that this report is no longer valid and the information is inaccurate. Please refer to VOQ 11487870.

- East Greenwich, RI, USA

problem #8

Nov 032021

Cherokee

  • 104,135 miles
The contact owns a 2014 Jeep Cherokee. The contact stated while at a stop light, the "Service Parking Brake", "Service Transmission" and "Shift to Park" appeared on the instrument panel. The contact also stated that the parking brake was not engaged however, the parking brake light illuminated indicating it was engaged. The contact stated that she shifted gears to drive and a message appeared on the instrument panel indicating to turn off and to restart the vehicle. The contact stated that when she restarted the vehicle, the check engine warning light illuminated along with other warning messages. The contact stated that she was able to drive the vehicle at 60 MPH. The vehicle was taken to the independent mechanic for a diagnostic test however, it was not diagnosed as the OBD reader was not reading any codes. The dealer was notified of the failure and referred the contact to the manufacturer for recall information. The manufacturer was notified of the failure and advised the contact that they could not assist because her VIN was not included in a recall. The vehicle was not diagnosed or repaired. The approximate failure mileage was 104,135.

- New Market, AL, USA

problem #7

Jun 092021

Cherokee

  • miles
Much like other recalls for PTU's on similar models in the same year, mine is having problems with the power transfer unit (PTU) rumbling from the rear while decelerating and applying the electric brake automatically. I feel the manufacturer made a band aid change to the programming by applying the electric brake rather than being forced to replace the faulty PTU in a safety recall. Ultimately this puts my safety at risk and leaves me financially responsible for a faulty PTU. This problem is described in the website below, which led me to this form: https://www.mrblaw.com/blog/2020/06/jeep-recalls-cherokees-for-dangerous-fault-in-power-transfer-unit/

- Bend, OR, USA

problem #6

Aug 152019

Cherokee

  • 89,000 miles
The contact owns a 2014 Jeep Cherokee. Each time the vehicle was placed into park, the parking brake would activate on its own. The failure also occurred when the vehicle was started. To deactivate the parking brake, the contact had to shift the vehicle into neutral and depress the brake pedal multiple times. On one occasion, while in a parking lot, the parking brake activated automatically without warning. While the vehicle was in motion, the wheels seized abruptly and the parking brake activated on its own. The dealer was not contacted. The manufacturer was notified of the failure and stated that there were no recalls on the vehicle. The vehicle was not diagnosed or repaired. The failure mileage was 89,000.

- Jackson, WI, USA

problem #5

Aug 112018

Cherokee

  • 29,000 miles

A D V E R T I S E M E N T S

Emergency brake in gaged. Could not shut it off. Couldn't move vehicle. Had to be towed by aaa.

- Brooklyn, NY, USA

problem #4

May 102018

Cherokee 6-cyl

  • 9,935 miles
The contact owns a 2014 Jeep Cherokee. The contact stated that the vehicle failed to start and the auto lock function locked the contact inside the vehicle. The contact also heard an abnormal winding noise while the vehicle was in the park position. While driving at unknown speeds, the parking brake engaged without warning. The vehicle was taken to an independent mechanic, but they were unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified and referred the contact to the local dealer. The dealer was not contacted. The failure mileage was 9,935.

- Greendale, WI, USA

problem #3

Aug 142017

Cherokee 4-cyl

  • Automatic transmission
  • 74,000 miles
The contact owns a 2014 Jeep Cherokee. While driving various speeds, the gear shifter indicator illuminated and the emergency brake engaged independently. The vehicle was taken to an unknown dealer where it was diagnosed that the tied wire harness was hanging from the vehicle. The vehicle was repaired; however, the failure recurred several times. The manufacturer was made aware of the failure and advised the contact to get a rental vehicle. The approximate failure mileage was 74,000. The VIN was not available. Consumer stated complete gear shift failure, entire shift column would light up and car emergency brake would engage. Updated 7/27/18

- St Francisville, LA, USA

problem #2

Jul 152017

Cherokee

  • 86,000 miles
The contact owns a 2014 Jeep Cherokee. While driving 1 mph, the parking brake was applied independently without warning and caused the vehicle to stop abruptly. The failure recurred three other times. The vehicle was taken to carbone auto group (751 N bennington rd, bennington, vt 05201) where it was diagnosed that the incident was "an accident." The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 86,000.

- Sheffield, MA, USA

problem #1

Jun 112015

Cherokee

  • 5,600 miles
The contact owns a 2014 Jeep Cherokee. While attempting to accelerate from a complete stop, there was a sudden increase in engine rpms; however, the vehicle would not accelerate properly. The contact continued to depress the accelerator pedal and the vehicle began to drive normally. The failure recurred on several occasions. While reversing out of the driveway, the vehicle came to an abrupt stop and the parking brake warning indicator illuminated. The vehicle was towed to the dealer and was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 5,600.

- Chandler, AZ, USA

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