CarComplaints.com Notes: There's no way around it, the Cherokee's transmission is junk. There's no other explanation for why a vehicle, usually with under 40,000 miles, would have so many complaints
10.0
really awful
Crashes / Fires:
10 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
24,578 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When I very first got the vehicle I went into settings and turned off the automatic parking break then for no apparent reason it came on all on its own after it turned on it took a good 20 minutes to get to kick off and when I took it to the service center they said it was deadly dangerous to be driving it the way it is i-€™ve been without a vehicle for over a month I-€™ve had no way to get to and from work except for bumming a ride from friends and relatives and it-€™s going to cost me between 1200 to 2 grand to fix it and I know I am not the only one that is having this issue when I spoke to the manufacturer they gave me a couple local repair shops that couldn-€™t see me for over a month and basically said f*ck off
The Parking Brake light in my vehicle came on. After having it checked I was told I'd need to go to a dealership to have the module replaced. The next day, the parking brake came on in the vehicle without any warning after I started the car. It took 2 hours and several restarts for the brake to turn off.
All-wheel drive light indicates PTU is not working on the vehicle. PTU was replaced by dealership and is still not working. There is a recall out for my vehicle but my VIN number does not fall under the recall notice so I was charged for a PTU unit and it still does not work. My car shakes violently at high speeds of 60 mph and randomly puts my car into the emergency brake
The parking brake comes or activates for no known reason. I tow this Jeep behind my RV and have had the parking brakes come on while on the highway and streets. It is very dangerous because it causes the jeep to sway left and right making it hard to control the RV. You literally have to stop where ever you are and exit the RV, go to the Jeep and manually unlock the parking brakes. VERY DANGEROUS!!! It has happened numerous times.
On July 27, 2022, I remote started my 2014 Jeep Cherokee Trailhawk, as I always do and drove off. As I was driving a peep sounded with a quick blinking flash with a P! on my instrument panel. It did that about 8 times and it went away. On July 28, 2022, I again remote started my car and the P! was displayed with Service Park Brake in stored messages. I was able to drive to work, when I parked the parking brake engaged and was unable to manually remove the parking brake. I went into the shifter box and was able to bypass the parking brake and stored messages cleared. As I was driving, all came back on, again slowing down my car. Now I'm unable to bypass e-brake or parking brake. Making my car unusable and unsafe. We went into the trunk and came across water in the side pockets and spare tire area. Looked at the e-brake module and it is corroded, my car has been parked for 4 days. I am afraid of driving my car and having it stop on the highway.
The parking brake is stuck on and cannot be disengaged Just happened today trying to go home, car sat for 7 hrs, I did not put the parking brake on No mechanic has seen it yet
Heavy water leaks in the back trunk area, unable to relase parking brake, ACC/FCW unavailable, powerd lift gate doest work some times. Sucked out at least 2 galons of water form the spare tire area, find serious corrosion in the electircal connector of the Electronic Parking Break Module located in the back truck area.
randomly unable to retract electrical parking break, displays "servics parking break". safety risk :if stopped on redlight and the parking break engaged, it won't release, unable to move the Vehicle.
Parking brake randomly engaged, while parked and will drive. I was driving in parking lot so no injury. Had towed for service. Found water in harness and parking brake module.
December 13 5:30 am. Temp 29 deg. Daughter went to leave in Cherokee. Stated see heard noise from back after gear selector was put in reverse to back out went around 10-€™ when park brake warning ! With circle. ABS Air bag. I will say most warning light. My first thoughts were brakes were froze and failed to release. Didn-€™t understand how Vehicle had moved no drag marks also " Daughter said it had not dragged tires. Vehicle was not driven -€œsafety issue-€ Went to work so happens i am a ASE, EVT Master Technician for over 30 years and Repair Emergency vehicles daily. So I started to do a little research. Wow. I was amazed. This is a Known issue. Ref TSB 08-060-16 Park brake module water intrusion. Called local dealer Ref TSB for parts and labor was quoted $575 parts 700 labor with all required programming. PBM was in-stock no harness. Back home. Troubleshooting. Basic electrical check batt/grounds/fuse voltage ect. All good. Removed both rear tires check parking brake connector at actuator motors. Good. Performed inspection part of TSB. Connector for water intrusion yes! very obvious Continued with TSB removed Interior trim panels to access PBM and removed. Is mounted with connector facing up -€œproblem-€ shook PBM could hear water inside.-€problem-€ computer with water inside that controls all park parked function with data links tied to all the Vehicle ECUs there is a high possibility this could cause a lose of Vehicle control. Decided to reinstall and do a little testing on my own Wanted to see if park brake will apply when driving. It will when ECU is moved around full off water park brake will set. Most warning lights in dash will light up. Park brake ECU will affect all systems. Is this a Safety issue" Yes. At minimum this needs be Investigated. Top of ECU was removed around Teaspoon of water was drained out. Have ECU wiring harness. See pic-€™s Cause: Water is leaking around body sealer inner fender -€œpoor workmanship -€œ allowing water to run down wiring harness in ECU.
The contact owns a 2014 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed however, the brake failed to engage. Several unknown warning lights were illuminated. The vehicle was taken to the local dealer where it was diagnosed, and the contact was informed that the electronic parking brake needed to be replaced. The vehicle was repaired however, the failure recurred. The vehicle was towed to the same dealer and the contact was informed that the parking brake module was corroded. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 109,000.
Emergency brake locked into on position and will not release..park malfunction indicator lamp came up and stayed on..I told dealer there was a service bulletin(08-060 -16)out on it and of course he never heard of it..in my research I found it was a common and very dangerous issue on jeep cherokees because of water intrusion into the connector inside the vehicle..this should be a recall not a bulletin in my opinion..
I put the 2014 jeep Cherokee latitude in reverse backed up. Tried to shift to drive. It stopped at neutral and stuck. Would not shift into any gear. The motor wouldn-€™t rev or anything. And could not turn engine off. Had to disconnect battery There was (p) light on, the check engine light, traction control light.
This 7 year old car has an electronic parking break which automatically turns itself on and cannot be disengaged without towing the car to the dealer. This is because this 7 year old car has a common internal leak that soaks the left wall in the trunk and the spare tire component. The left wall of the trunk is where the ECU (computer) that controls the parking break lives and it is water damaged. I'm not sure if this is the best place to report this. If there is a better place please let me know" Is it legal to sell a car that becomes non functional and moldy from hidden water damage after only 7 years, then charge to fix it? This problem is common and I think it needs to be a recall. We live on an island and this will cost over $1500 to fix? There is no way to manually disengage the parking break. Is it safe to have a water damaged computer automatically engaging your parking break? Do these electronic parking breaks count as having an emergency break for the purposes of stopping a car on an icy hill when the breaks fail or to take a road test for the safety of the instructor? Is it legal in Massachusetts that to replace this ECU requires a diagnostic scan tool to align the PROXI configuration data which most small local mechanics do not have"
My daughter was driving and the parking brake automatically came on and locked up the wheels and caused her to run off the road and hit a mail box and slide into a ditch
Within the past year my electronic parking brake seized. I had to have my vehicle towed and parking brake replaced. Mechanic stated brake was damaged due to water getting to the part. This past week while away on business 3.5 hours from home the parking brake engaged when car was parked and would not disengage. I had to have the car towed from the motel to a garage. It was not a Jeep dealership. The mechanic found a service memo #08-060-16 regarding this issue on my Jeep. He knew I needed to get home that day so my electronic brake was unhooked so I could drive. He stated that water again was the issue. That there is a leak in the back window that causes water to pool in the parking brake which this time shorted the computer that runs the switch for the brake. He also stated that this could have caused a fire if I had managed to disengage the brake and continue to drive. After research I see this is a continuing issue in this vehicle year and model. I feel a recall is warranted
A D V E R T I S E M E N T S
- Clarksburg, WV, USA