CarComplaints.com Notes: There's no way around it, the Cherokee's transmission is junk. There's no other explanation for why a vehicle, usually with under 40,000 miles, would have so many complaints

10.0

really awful
Crashes / Fires:
10 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
24,578 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Jeep Cherokee brakes problems

brakes problem

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2014 Jeep Cherokee Owner Comments (Page 4 of 8)

« Read the previous 20 complaints

problem #95

Mar 312021

Cherokee

  • 48,298 miles

A D V E R T I S E M E N T S

Vehicle started to have brake pulsation took vehicle to ase certify tech checked brakes stated pads caliber ok but the rotors were warp front and rear brakes this show rotors are defective from manufacturer stated Jeep are having this problem called Jeep corporate office and rep. Mariela stated to refer to vehicle warranties dont know what this has to do with defective unsafe parts installed in vehicles vehicle was in motion and vehicle brakes were working in correctly causing concern for my safety I have the defective part offered to turn it to dealership so it can be sent to corporate for inspection they refused to accept part stated they are the only ones who can consider it defective

- Englewood, FL, USA

problem #94

Mar 062021

Cherokee

  • 124,200 miles
Electric parking break automatically engages on it's own while driving or when I stop and does not disengage.

- Harrison, NY, USA

problem #93

Feb 252021

Cherokee

  • miles
Emergency brake light is on in dashboard. Emergency break will not power off and the light will remain. Emergency break does not click on or off anymore.

- Buckeye, AZ, USA

problem #92

Dec 112020

Cherokee

  • 50,000 miles

A D V E R T I S E M E N T S

While either slowing to a stop or accelerating from a stop, the vehicle "jerks", or "lunges". though I apply the pedals smoothly (gradually), the car moves as if I were pumping the brake at ~1 second intervals. Because the car is in drive and my foot is not on the brake, this causes drivers behind me to get awfully close (as my brake lights do not signal that I am stopping). This happens chronically (>1X /week).

- Honolulu, HI, USA

problem #91

Nov 092020

Cherokee

  • 57,840 miles
I have a 2014 Jeep Cherokee trailhawk I started my car today and I have a "park brake service" message my parking brake is stuck and I can release it. After inspection I found my trunk full of water and found my brake control module full of water and corrode it. I call the dealer and they said they never heard about any issues like this and there is not recall for this issue, after checking online looks like is a common problem for this car models and I cant believe is not a recall for water getting into your Jeep Cherokee trunk. This is a major safety hazard for drivers because this can happen even when you driving your car in the middle of the highway. I hope NHTSA look into this safety issue and have it resolve with Jeep.

- Miramar, FL, USA

problem #90

Apr 122020

Cherokee

  • 42,369 miles
The warning light came on multiple times (first day 10/4/2019 driving locally), regarding servicing the transmission, brake and airbag after starting and in a non-moving mode. On the second day of ownership 10/5/2019, I took it to the closest Jeep dealership to have them check on the warning light. The tech advisor gave me a print out of all the error codes showing (quite a few). On the sixth day 10-10-2019, I only had driven it locally when the transmission slipped out of the drive gear when I was at a stop sign. The drive transmission wasn't engaging when I pressed the gas pedal. I put it in 'park' and then back into 'drive', and it then went forward. I drove home, and I parked the Jeep in my yard. I didn't drive it again with a real concern that the Jeep wasn't safe to drive and not wanting to get stranded along a road somewhere. In 11/2019, I next drove the Jeep in my attempt to get it to the dealership service department to have the diagnostics done to find out the exact issues. The transmission did the same thing and slipped out of 'drive' in busy stop and go traffic in route on a 5 lane highway at a traffic light after stopping and giving gas to move forward. This time it took four attempts (placing in park and then drive) before the Jeep would drive forward. I made it to the dealership on a prayer five minutes further down the road. The final diagnosis (12/18-2019) was that the Jeep needs a transmission/engine wiring harness. 'there is a brake in the transmission control module circuit for communication and depending on how the engine flex's, the communication line drops out and causes the tcm to go offline'. on 4/12/2020, I took photos of the code flashing (see attached images). It wouldn't start. One week later, it started and I drove it in my yard to park it farther out of my main driveway. There it has sat for a few months.

- Carthage, NC, USA

problem #89

Sep 062020

Cherokee

  • 0 miles

A D V E R T I S E M E N T S

I was driving in the highway and the Jeep stop completely with the parking automatically and in the board was blinking transmission service, literally the truck went crazy I couldn't move the truck in the highways thanks god their were not to much people in the road. I got to do a research and many people have the same complain and the same problem on their Jeep Cherokee.

- Mcallen, TX, USA

problem #88

Sep 012020

Cherokee

  • 99,950 miles
Again the check engine light came on. This is our 2nd engine and the dealer says it is this new engine that needs to be replaced. The Jeep will idle rough, shift on it's own, all the same transmission issues. And now the parking brake locked up and I had to have it towed home. I assume it is the transimission because it still will throw it in neutral while driving.

- Garland, TX, USA

problem #87

May 292020

Cherokee 4-cyl

  • 102,815 miles
While driving at a slow rate, the ebrake engaged by itself, bringing the car to a stop and rendering it undriveable. The ebrake would not release when pushing the button down or when shutting the vehicle off and restarting it. Vehicle needed to be towed away.

- Pineville, NC, USA

problem #86

May 242020

Cherokee 6-cyl

  • miles
Water has leaked in to my vehicle and caused issues with the electronic parking brake to short out and need to be serviced. The epb now automatically engages itself when putting the vehicle in park, causing us to be stranded. Upon investigation, it appears as though numerous individuals with my vehicle that have a sunroof experience the same issue, possibly due to drainage tubes installed by Jeep that they did not make owners aware of.

- Kansas City, MO, USA

problem #85

May 212020

Cherokee

  • 66,000 miles

A D V E R T I S E M E N T S

The contact owns a 2014 Jeep Cherokee. The contact stated that while reversing out of the garage, the parking brake activated independently. The contact was unable to release the parking brake. The vehicle was towed to an independent mechanic to be diagnosed however, the vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 66,000.

- Indianapolis, IN, USA

problem #84

Dec 122019

Cherokee

  • 80,000 miles
I was getting gas and when I went to put the vehicle in drive the emergency brake enabled, with the light blinking. After several attempts to turn it off, finally it dislodged. While I was attempting to dislodge the emergency brake, I happened to be at the gas station where my mechanic is, who I use for oil changes and minor maintenance. He opened my trunk and noticed cracks in the frame, and the entire spare tire wheel well was filled with water. He advised me to take the car directly to Jeep and that they needed to fix this, it was his opinion this was a safety manufacturing defect. I took the car to Jeep, who informed me my car was out of warranty and they would be charging me for this. I contacted corporate Jeep, who unfortunately relies on their dealerships to advise them. Corporate finally told me that after three weeks of the Jeep dealership having my car, they would not be covering the issue due to a front end accident from 2015. I took the car to the body shop who fixed the car from that accident and received his expert opinion that this was all original, never fixed and there was no way the accident could have caused this. He reiterated that the dealership should rectify this issue since it is a safety issue and a manufacturing defect. There is nothing wrong with the gasket and there is no other way, in his opinion, for water to enter the spare wheel well and affect the emergency brake. The car is currently at the dealership, the emergency brake will not dislodge. Jeep needs to be held accountable for this.

- Holtsville, NY, USA

problem #83

Jan 012020

Cherokee

  • 0 miles
Vehicle does not go while on incline at a stop, revs to 3K RPM then will spin out tires. Delayed start at stop lights and speed ups. Had recall done software upgrade twice, drives fine for a couple weeks then back to it. Had numerous close calls while pulling out into traffic have to let off gas and accel again and pray it goes...

- Fredonia, NY, USA

problem #82

Dec 192019

Cherokee

  • 98,000 miles
The contact owns a 2014 Jeep Cherokee. While driving approximately 10 mph, the contact depressed the brake pedal and the electronic brake system engaged; however, it failed to disengage. As a result, the vehicle could not be driven. The vehicle was towed to harr Chrysler Jeep Dodge (110 gold star blvd, worcester, MA 01606) where it was diagnosed that there was water damage to the module. The manufacturer was not notified. The failure mileage was 98,000. The VIN was invalid.

- Worcester, MA, USA

problem #81

Nov 222019

Cherokee

  • 70,000 miles
Parking lamp and epb light remains on and the odometer is blinking

- Kernersville, NC, USA

problem #80

Dec 072019

Cherokee

  • 45,000 miles
Electronic parking brake automatically engaged and wouldn't release when the car was located at an intersection on a major city street. The epb module is corroded with water damage. This is located in the back of the vehicle near the power lift gate. There was a recall on the power lift gate: Safety recall R27 / NHTSA 15V-393 power liftgate module but the recall only addresses the lift gate module, not the epb module.

- Brooklyn, NY, USA

problem #79

Dec 022019

Cherokee

  • 112,000 miles
I have a 2014 Jeep Cherokee latitude it has over 100,000 miles over it I just recently had the transmission service which was no more than fluid change. Recently while driving to a restaurant to pick up some dinner the parking brake service light came on yellow indication came on I was just driving normal weather no snow no rain sitting in line at the drive-thru. I pulled into a parking spot to place it in park and to see if I could release the parking brake as the parking brake indicator light was on. Once I place the vehicle in park the emergency parking brake engaged the brake light came on and it will not release. Had the vehicle towed to my house which is less than a mile away call the dealership and they just kept asking for codes there was no codes to be given. I have tried many solutions including of disconnecting the battery pulling the fuses I have pulled the brake module from the back now that there was a little moisture in there. I tried it out and ride it let it sit a day or two. The brake will not release. Local dealership wants me to bring it in for an expensive diagnosis. After jacking up the vehicle myself I was able to determine that it was only the driver side that will not release.I was also told by the dealer that if I just rocked it between reverse and drive that it would release. It did release once but I literally had to drive with the parking brake on until it did let's not do that again. I replace the module with one I found online from another Jeep Cherokee and it did not correct the problem. Local dealerships have no idea have never heard of it was no help whatsoever

- Petersburg, VA, USA

problem #78

Sep 102019

Cherokee

  • 81,300 miles
My electronic parking brake malfunctioned. The vehicle was parked in a driveway and turned off without activating the parking brake. When I returned to the vehicle and restarted it the parking brake was engaged and would not turn off. In addition, the red 'brake' light, and yellow electronic park brake warning light on the dashboard appeared; the odometer was flashing; and, 'service four-wheel drive' appeared on the dashboard message window. After several attempts flipping the parking brake switch from the on and off positions, then holding the switch in the "off" position for several seconds, the parking brake did disengage. All of the lights remained on. Each time the car was placed back into "park" the parking brake would re-engage, and I needed to go back through the same process to disengage the parking brake. I brought the car in for service due to the issue on 9/13/19 at a certified Jeep dealer/technician. The technician advised that the cause of the problem was corrosion of the electronic parking brake module located in the rear of the vehicle, due to water somehow accessing this area. Importantly, the technician could not identify how water got into the area. The technician replaced the corroded module and wiring harness. The technician advised that they could not guarantee that the issue would not re-occur as they did not know how water accessed the parking brake module, but that they had resealed the entire area and were hopeful this would be a permanent fix. I have not had any issues in approx. 60 days/2000 miles since having the module replaced. The cost of the parts and labor to replace the module was $963. I believe this to be a latent defect which adversely impacts the safety of the vehicle.

- Lancaster, MA, USA

problem #77

Nov 102019

Cherokee

  • 37,000 miles
Parking brake locked up, car could not move an had to be towed, this happened while in a lot.

- Millbury, MA, USA

problem #76

Oct 262019

Cherokee

  • 61,580 miles
Was driving home last Saturday night. 10-26-19, all of the sudden antilock light warning appeared, parking brake warning, 4X4 system. Traction control, and service transmission warning. I pulled over, shut vehicle off, once restarted it was all off, then I drove about 10 miles up.the road. It came on again all lights and warnings, when your driving between 40-55 mph, it seems to accelerate and then decelerate. As if someone was giving it gas and then letting off of the pedal, is how I can describe it. I started it on today 10-28-19, it's still driving the same way with all warning lights on. Code reader doesn't show anything wrong with it. Vehicle has 61,640 miles on it. 2.4L, 9 speed transmission.

- Holton, MI, USA

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