CarComplaints.com Notes: There's no way around it, the Cherokee's transmission is junk. There's no other explanation for why a vehicle, usually with under 40,000 miles, would have so many complaints
10.0
really awful
Crashes / Fires:
7 / 5
Injuries / Deaths:
7 / 0
Average Mileage:
38,728 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle completely shuts off at random times without warning when lowering speed or after coming to a complete stop and sometimes battery light flashes sometimes when this happens. Will then put it in park and push to start ignition and it starts back up. Owned the vehicle for only a month and has happened on 5 different occasions. Steering wheel has locked up when it unexpectedly shuts off and was unable to steer and get off on the shoulder of the road and was almost struck from behind. On several other occasions at a stop sign when I go to take off vehicle won-€™t move and the main screen then says -€œShift to P then desired gear-€ while the red light is flashing next to the D on the actual gear shift, although vehicle doesn-€™t completely shut off when this happens. I have to put in park then shift gear to D to take off again. I am fearful of an accident, injuring myself and family or anyone else on the road. Vehicle was taken back to dealer however, the problem was not reproduced by the dealer.
Vehicle's transmission has shifting issues, occasionally says service shifter light randomly no real indicator what causes that to come on. Car doesnt like to go when gas pedal pressed, stutters shifting erratically and bucking forward.
Transmission error P1DCD caused car to get stuck in neutral and became undriveable. Had to pull over on highway, shut vehicle off, and wait several minutes before the transmission started working again. This has happened multiple times. Jeep service center repairs don-€™t fix issue.
Myself - along with THOUSANDS are having the dreaded P0520 Code come on!!! There is a TSB (HAS BEEN ONE FOR 7 YEARS) for this problem! Yet, since it seems to fail right out of warranty - THOUSANDS are being affected. Previously-The 2014 Jeep Compass SUV is among the 522 vehicles recalled by Chrysler alongside the 2014 Jeep Patriot SUV, 2013 Dodge Avenger, and Chrysler 200, all of which are equipped with 2.4-liter engines that are touted to have engine oil pressure loss issues that may lead to sudden engine stall or failure BECAUSE OF THIS SAME OIL PRESSURE SWITCH ISSUE "! Yet No RECALL on 2014 models when the issue is so widely well known!? Problems --Large oil leak, could have gone on fire or seized the engine. Turns out the oil filter housing assemble was cracked which seems quite common in this make, mode and year. The oil filter housing is cracked and it is a known issue with my vehicle. One morning there was a large amount of oil under my vehicle. At this time there are so many open issues with this defected part that I am unable to get this part cause there are 5800 people in line before me waiting for this part. I am unsure where to start to have this recalled but I would like to move in the direction of having that done. Please help! I read online that there was a possible petition started for this very issue. IT ALL BEGINS WITH THE OIL PRESSURE SENSOR CIRCUIT (www.sequentialtaillights.com/dodge/SB_PDF/TSB_LC_0803414a.pdf) Please recall this issue! Make JEEP REPLACE THESE IMMEDIATELY AT THEIR COST! Next -- TAKE A LOOK AT HOW MANY JEEPS OF THIS YEAR, MAKE AND MODEL have loud ticking coming on! My Jeep has developed the 3. 6l penastar tick. I noticed fca extended the warranties for vehicles equipped with the 3. 6l penastar v6 but for my model they stopped in 2013. How can I get my year added to that warranty since it developed the same problems as the previous years"?" ALSO - Front wheel issues constantly! Replacements!
Every time I fill up with gas, the car dies a few times while driving away from the gas station. Sometimes at high speeds. The "Shift to Park" notification comes on and I have to pull over, shift to park and shift back into drive. This happens a few times and then goes away until the next time I fill gas.
The first complaint is when the car was overheating and it needed a new transmission which was covered under the power train warranty. The second was when the car would have difficulty accelerating, and the main incident was when I was on the freeway (westbound 80 in hercules, ca) and the car would not accelerate beyond 60 mph so I needed to exit and when I was able to safely park the car, it died on me and I had to have it towed to the dealership, costing me over $2500 in repair regardless of the fix a couple years ago. This most recent incident occurred when at a stop light (antioch, ca)the car started shaking about to the die and the screen read 'must place car in park.' After placing the car in park the car started up again, but at every stop the car would shake. Most recently (concord, ca) an alert came on the screen 'service shifter.' After doing my research I was informed that my car may have been a part of a recall affecting the engagement of the gears. Bringing it to the dealership I was told it was not part of the recall, but am still concerned about the vehicle shifting gears, or lack thereof. I have documentation of the repairs and complaints, but do not have access to them right now. If needed I can provide them.
I find it very hard to believe when I enter my VIN on your site it shows no recalls for this vehicle but when I enter my VIN on mopar.com it shows about 4 recalls and three campaigns. My vehicle stalls while driving and it's unsafe for my kids. I got the issue 'repaired' and the car stalls even more, there is a huge thump in the engine when I switch gears from park to revers or park to drive. Yesterday when I went to turn my car on the start button got stuck and the car did not turn on, my husband replaced the battery and got the car on but now the car won't turn off.
The upper coolant hose broke at the plastic connection. Dealership said they don't replace it needed a whole different part due to it breaking on alot of vehicles.
I was driving and stopped at traffic light and notification popped up saying "shift gear to park (P) and to desired gear". after performing that and when I went back to D all power went away and car started rolling backwards (there was a little slope). So I went to park again and tried it once more, power came for 3 seconds and went out again.
Car while running or driving just stalls for no reason. All electrical goes out as well. Also might just not start - essentially dead. Open front door and close it and the car starts again. It happens intermittently over the last 3 months. Mechanics are all over the place on the cause.
Significant leak in oil filter housing due to plastic material. Mopar replacement filter housing is backordered and is currently on the 7th revision (partnum ends in af). Multiple reports of this exact problem. Leaking oil on pavement while stationary and in motion. Oil can cause serious injury to others on road and premature engine failure while driving. This is a dangerous design flaw. This should be a recalled product after so many complaints.
Significant leak in oil filter housing due to plastic material. Mopar replacement filter housing is backordered and is currently on the 7th revision (partnum ends in af). Multiple reports of this exact problem. Leaking oil on pavement while stationary and in motion. Oil can cause serious injury to others on road and premature engine failure while driving. This is a dangerous design flaw.
The oil filter adapter and oil cooler develops a significant oil leak that causes oil pressure and driving performance to drop precipitously and makes the vehicle impossible to drive. The needed part is significantly backordered. In speaking with dealerships and independent mechanics it is a common repair. At speed on highways, this issue can suddenly without warning cause accidents and put drivers in harms way.
Oil filter housing leaks due to plastic material used in creation of part. Major issue since oil spills out onto the roads. Tried to repair but part is back ordered indefinitely because it's a major issue with other models too.
The oil filter adapter module that has a cooling feature that has a 75,000 part shortage currently is faulty in my vehicle. Again, no one can get this part and it's currently at 75,000.
I have an oil leak in my card. I had the car inspected and it was found there was an issue with the oil filter housing. The problem is that many many Jeep have the exact some problem. I was told there was a back order of over 40K and I would have to want up to 6 months until I had the issue resolve. Jeep has not recalled the part. Jeep cannot tell me when the part will be made available. They have no efforts to help me remedy the situation at all, I.e., offer a loaner car, take trade in, or even explain how they are going expedite the situation. I've contacted my Jeep certified dealer which only told to contact corporate. I'm filing this compliant because it appears to me Jeep has a major manufacturing issue with their Jeep and have taken no steps to correct or help their customers in any way.
Vehicle shuts off with all lights flashing if I don't change oil before 2000 miles. This happened to me the first year I had the car and I was almost killed on the parkway. Burke auto said it was a software update. Then it happened four days later I was able to get it to the dealership right down the road that I live but couldn't go over 15 mph and it shut off twice in two miles. Then when I got the car there it happened to one of the technicians and scared the crap out of him and he said he wouldn't drive this car. But no one did nothing.. now today I almost was in a accident at the food store because the transmission wouldn't stop and then the whole car stopped. It was brought to burke auto group on stone harbor blvd. Cape may courthouse NJ as they told me today they can't get to it and it's going to cost $$$$ then they let me walk home in the rain. I have had Jeep before and they are great cars but this one is going to kill me. Please help with this matter sense I can't get no help here. The car is at burke motor group in cape may courthouse. Sincerely, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The oil cooler is cracked. According to the dealer it could be a manufacturing defect. They told me there are over 24,000 oil coolers on backorder. Looking online on Jeep Cherokee forums many many people have had this problem. We noticed this problem due to the fact the engine temp kept fluctuating and the coolant was low.
A D V E R T I S E M E N T S
- Millsboro , DE, USA