CarComplaints.com Notes: There's no way around it, the Cherokee's transmission is junk. There's no other explanation for why a vehicle, usually with under 40,000 miles, would have so many complaints

10.0

really awful
Crashes / Fires:
7 / 5
Injuries / Deaths:
7 / 0
Average Mileage:
38,703 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Jeep Cherokee engine problems

engine problem

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2014 Jeep Cherokee Owner Comments (Page 6 of 25)

« Read the previous 20 complaints

problem #390

Oct 292020

Cherokee

  • miles

A D V E R T I S E M E N T S

After filling up my car everytime it shuts off in the middle of the road and switches to neutral. RPM shoots up randomly and shuts off

- Stockton, GA, USA

problem #389

Sep 192019

Cherokee

  • miles
The contact owns a 2014 Jeep Cherokee. The contact stated that while his daughter was making a left turn, the vehicle stalled with the shift to drive warning and low battery lights illuminated. The driver coasted into a parking space where the push to start button was depressed several times to turn the vehicle off and on. The vehicle was restarted and driven to pomoco Chrysler Jeep Dodge Ram of newport news (12629 jefferson ave, newport news, va 23602) where the failure was diagnosed as a defective fuel pump. The fuel pump and canister were replaced. The contact stated that the fuel pump and canister were replaced by the previous owner in 2019. The contact stated that previously when the vehicle was filled with fuel, the vehicle stalled. The contact stated that his daughter parked and left the vehicle running to burn fuel to drive the vehicle without issues. The contact stated that the fuel tank needed to be at a half or tank to prevent the vehicle from stalling. The contact referenced manufacturer tsb: S1814000002 as the cause of the failure. The manufacturer was notified of the failure and a case was opened. The failure mileage was unknown.

- Germantown, MD, USA

problem #388

Oct 272020

Cherokee

  • 98,046 miles
When driving the Jeep it feels sluggish and appears to trying to find a gear to shift to. It clunks when pulling away from a stop. Sometimes the transmission takes a long time to shift and the rpms go to about 3800 to 4000 before it will shift. This has been an ongoing issue with this model and year Jeep. How is it that the government allows auto companies to get away with this. I do not have the money to have this fixed when it is a manufactures problem. I am seeing more than enough complaints to warrant a recall or tsb.

- Rochester, NY, USA

problem #387

Oct 182020

Cherokee

  • miles

A D V E R T I S E M E N T S

Accelerating lag when you make a turn, it also hesitates when you accelerate. It's jerking while accelerating and it could be dangerous in the road.

- South Gate, CA, USA

problem #386

Sep 012020

Cherokee

  • 35,000 miles
The vehicle shifted into neutral as we entered into an intersection. Has occurred more than once. The vehicle had been checked for the past recall some time ago. The dealership tells us its a sensor that is failing. Still waiting on parts.

- Florence, OR, USA

problem #385

Jun 272017

Cherokee

  • 55,000 miles
Everything that the internet says about the 2014 Jeep Cherokee tigershark engine and the 9 speed transmission is happening and has been since 2017. It has been to the dealership at least 4 times involving the same thing. Engine stalls on the freeway!!! stops shifting. Wont go into drive. Slams into gears. Jeep says its a battery, low oil or motor mount problem. There is no way this is why this is happening. The transmission and the engine are the problem and they will not fix it. 2020 alone it has been at the dealership for at least 2 to 3 weeks. I have communication and service records, case numbers from Jeep that dont do anything, this is unacceptable to not fix something they did not do correctly.

- Avondale, AZ, USA

problem #384

Sep 192020

Cherokee

  • 60,000 miles

A D V E R T I S E M E N T S

My 2014 Jeep Cherokee will stall unexpectedly. This has happened while accelerating and/or turning at a stop sign or red light. I took it to the dealership and they described it as follows "the stalling is a safety feature when the oil gets low". the dealership checked the oil and it was very low. This is a repeated problem and happens before the recommended 5000 miles oil change frequency. The last time it happened, the "oil life" screen said I had 28% oil life left ( I had been following it to avoid stalling out unexpectedly.... which didn't help and I once again stalled at a red light in traffic). My main safety concern is the fact that there is no indicator light for low oil, and the first indication is my car stalling out in traffic which could cause a wreck. This can't be safe nor meet safety guidelines/requirements. My second concern is the fact that my engine is burning off that much oil so quickly (verified to have no leaks in the system). When searching the internet, I have found this to be a common problem with people stating they also had no indication except for the sudden stalling out. I feel this is something that should be fully investigated as a safety concern. It seems to have at least enough of a case to be a lawsuit in two states (California and Michigan) at the time of me writing this- sep2020.

- Faeytteville, NC, USA

problem #383

Sep 172020

Cherokee

  • 117,000 miles
While traveling at speeds of 45mph in the city the gear shifted into neutral and the vehicle shut off and informed me to put the car into "P" after doing so I tried to start the vehicle but it was inoperable and the message "service the shifter" appeared on the dash with all lights on the shifter illuminated

- Jacksonville, FL, USA

problem #382

May 212020

Cherokee

  • 97,700 miles
The contact owns a 2014 Jeep Cherokee. The contact stated that while driving, the vehicle stalled with the instrument panel indicating shift to park and shift to desire gears. The failure recurred numerous times. The contact also stated that while entering a driveway or while in reverse and also while driving the vehicle would start to shake and jerk violently. The contact also mentioned that the steering wheel locked up and pulled to the left while her daughter was driving. The instrument panel indicated shift to park and shift to desire gears and also indicated service transmission and also service brakes. The contact powered off the vehicle and restarted the vehicle, shifted out of neutral then into park before selecting drive. The vehicle drove normal to half a block before the failure recurred. The contact stated that the failure persisted. The vehicle was taken to spirit automotive Chrysler Dodge Jeep Ram (4611 avenue Q, lubbock, tx 79412), but was not diagnosed. The mechanic updated the transmission control software under NHTSA campaign number: 19V447000 (power train). After leaving the dealer, the vehicle started to shake and before reaching her residence the vehicle stalled. The vehicle was restarted, coasted into her driveway and stalled. The contact called an independent mechanic and was advised to contact the manufacturer. The manufacturer was contacted and informed the contact to take the vehicle back to the dealer for them to update the software again. The vehicle was taken back to the dealer but was not diagnosed nor repaired. The technician called the contact and informed her the vehicle was ready for pick up however, the failure recurred. The contact schedule an appointment for a diagnostic test which was still pending. The failure mileage was approximately 97,700.

- Crosby Ton, TX, USA

problem #381

Sep 012020

Cherokee

  • 99,950 miles
Again the check engine light came on. This is our 2nd engine and the dealer says it is this new engine that needs to be replaced. The Jeep will idle rough, shift on it's own, all the same transmission issues. And now the parking brake locked up and I had to have it towed home. I assume it is the transimission because it still will throw it in neutral while driving.

- Garland, TX, USA

problem #380

Aug 272020

Cherokee

  • miles

A D V E R T I S E M E N T S

I need to put oil in my car at least two times in between oil changes. My car has stopped multiple times when I turn because it ran out of oil. The engine burns oil so fast. I don't drive that much. This is expensive and very very dangerous. This car needs to be recalled.

- Medway, MA, USA

problem #379

Nov 302019

Cherokee

  • 86,000 miles
The car started leaking coolant. The radiator hose and seams on the radiator were leaking which caused the car to overheat.

- Severn, MD, USA

problem #378

Mar 032020

Cherokee

  • 91,000 miles
The oil filter housing cracked. When the car was stationary it would drip oil. When the car was moving it would spray oil on the underside of the car and engine compartment.

- Severn, MD, USA

problem #377

Jul 012018

Cherokee

  • 45,000 miles
Engine oil pressure sensor/switch is circuit is malfunction. (obd fault code P0520 ) keeps on going on for a few days then off for for a few days. Even right after an oil change performed by the dealer. This have been ongoing for about the past 2 years. Approx. $400 to repair and the part cost on $40-$60.

- Ashland, MA, USA

problem #376

Aug 121918

Cherokee

  • 27,000 miles
Engen light is on, oil light is on. Oil sensor is not working.I am told the sensor is causing all of this and a $ $600 repaired required, but not garetied to solve my problem. ?? the lights came on after I got an oil change, when I was pulling out into traffic. Also the light indicator on shifter position light up all positions.

- Rustburg, VA, USA

problem #375

Jul 302020

Cherokee

  • 90,000 miles
While driving my Jeep revs into high gear, then all of the symbols on my dash light up and then my Jeep jolts and then shuts off. I have to put it into park and wait about 30 seconds and then try to turn it back on, sometimes it takes 2-3 times to turn back on.

- La Mesa, CA, USA

problem #374

Jul 292020

Cherokee

  • 80,000 miles
Its doing just what the recall stated..the engine light is on and then it cuts off while I'm driving and telling me to shift to park to restart and continues to do this several times before I get to a safe destination

- Baltimore, MD, USA

problem #373

Jul 232020

Cherokee

  • 102,000 miles
Driving on highway when over temperature light came on. Coolant leak cause by rubbing on coolant overflow line. Poor design of engine components.

- Belleville, IL, USA

problem #372

Jun 262020

Cherokee 6-cyl

  • 107,000 miles
Oil pressure sensor keep going out.

- Red Oak, TX, USA

problem #371

Jul 022020

Cherokee 4-cyl

  • 99,888 miles
Transmission issues!! not shifting gears correctly. Engine light comes on and off weekly

- Goldsboro, NC, USA

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