CarComplaints.com Notes: The 2019 Cherokee is racking up engine complaints for suddenly shutting down while driving. But the problem could possibly be related to the increasingly defective 9-speed transmission which suffers from hard shifts, lurching problems, and a wiring harness defect that can cause sudden shutdowns or an unexpected shift into neutral.
10.0
really awful
Crashes / Fires:
15 / 0
Injuries / Deaths:
22 / 0
Average Mileage:
8,034 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
We were side swiped on driver's side of my vehicle really bad, drivers door, window and the back door, will not open or close. The airbag did not dispense. Luckily, we were all wearing our seatbelt and no one was hurt. I'm totally sickened by this
Recently purchased 2019 Jeep Cherokee latitude fwd airbags failed to open after T-boned cussing significant injuries. Traveling the speed limit when hit by auto running the red light. Injuries include skull fracture, concussion and shoulder injury. Contact stated vehicle was repaired by southern collision center on 08-29-19.
While driving, the vehicle would jump out of gear and RPM's would go up. Had to tap on brake to go back into gear. Had the transmission flashed per recent recall and still does it. 08/21/19 while driving the vehicle 50mph, the engine shut off, causing loss of steering and no brakes. Vehicle ran off the road and into some trees (crash). The dealership said if it didn't show a code that I had to call Jeep and file a complaint. I have done so and Chrysler hired Bosch to download the vehicle crash data to see what happened. Still waiting to hear back from the dealership.
- Wrightsville, GA, USA
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The contact owns a 2019 Jeep Cherokee. The contact received notification of NHTSA campaign number: 19V449000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Naples Chrysler Jeep (6381 airport-pulling rd, naples, fl 34109, (239) 594-2100) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2019 Jeep Cherokee. The contact received a recall notification for NHTSA campaign number: 19V449000 (air bags) and stated that the manufacturer exceeded a reasonable amount of time for the repair. Bill volz westchester Chrysler Jeep (2293 crompond rd, cortlandt, NY 10567) confirmed that parts were not available to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Air bag light coming on intermittently. And a message on the screen that the air bag system needs repair. I called one dealer and they could not even give me a day to bring it in. Stopped at another dealer and it was about 13 days before I could get it in. I did finally get it into the dealer. That very day there was a report to the dealers of an issue. That was on June 20. They do have a recall online, I have received nothing in the mail. There still is no fix apparently. It has been over a month. This happens when the vehicle is in motion.
Takata recall I had witnessed my air bags not deploy, when I was just involved in a car accident. Because I had unintended acceleration which caused me to not be able to stop and we were hit on the side and our side air bags did not deploy on our right side.
The contact owns a 2019 Jeep Cherokee. While driving, the air bag indicator remained illuminated. The cause of the failure was not determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 6,000.
Jeep has 6664 miles on it and airbag service light came on and says that airbag needs serviced. At first the light would come on and then turn back off however, now the light is on and remains on. Next complaint is that after slowing vehicle down and beginning to accelerate again, the Jeep seems to not want to accelerate normally...it is hesitant and then suddenly picks up speed. 3rd complaint. While sitting at a light or stop sign it feels like the engine is pulling against the brake (as if you were trying to accelerate and brake at same time) in a "lunging" manner.
A D V E R T I S E M E N T S
- Little Rock, AR, USA