CarComplaints.com Notes: The fourth generation Grand Cherokee took the relatively trouble-free run of the 3rd-generation and flipped the script.

From 2010 to 2011, complaints about the vehicle not starting increased 10-fold. In fact, the 2011 model year is riddled with engine problems and a defective TIPM might be to blame. The TIPM (Totally Integrated Power Module) distributes power to all the eletrical components in the vehicle, so when it starts acting funny so do numerous other components in the car. Orders for new TIPMs were so abundant that parts became scarce, prompting a class-action lawsuit claiming Chrysler ignored this obvious defect.

By 2012 complaints dropped back down by about 80%. Needless to say, if you see a used 2011 Jeep Grand Cherokee on a lot just keep walking.

10.0

really awful
Crashes / Fires:
7 / 1
Injuries / Deaths:
2 / 0
Average Mileage:
34,335 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Jeep Grand Cherokee brakes problems

brakes problem

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2011 Jeep Grand Cherokee Owner Comments (Page 13 of 16)

« Read the previous 20 complaints

problem #80

Jul 122014

Grand Cherokee

  • 79,000 miles

A D V E R T I S E M E N T S

Applied brakes.... almost no braking at all. Came to a stop beyond the stop sign, pedal to the floor. Called dealer... no parts available...will install new unit and wait for recall fix kit.

- Wooster, OH, USA

problem #79

Jul 102014

Grand Cherokee

  • miles
The contact owns a 2011 Jeep Grand Cherokee. The contact was included in (NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic). The dealer and the manufacturer were contacted numerous times and they have no idea when the parts would become available for the repairs. The repair was not taken care of in a reasonable amount of time. Contact had not experienced a failure.

- Stoneham, MA, USA

problem #78

Apr 302014

Grand Cherokee

  • miles
The contact owns a 2011 Jeep Grand Cherokee. The contact received a recall notification for recall NHTSA campaign id number: 14V154000 (service brake, service brakes, hydraulic) and stated that the part needed was unavailable to perform the repair. The dealer was unable to provide an expected date for the part to become available. The manufacturer was notified of the problem. The contact had not experienced a failure.

- Eastchester, NY, USA

problem #77

May 282014

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

The contact owns a 2011 Jeep Grand Cherokee. The contact stated that she attempted to have the vehicle repaired under NHTSA campaign number: 14V154000 ( service brakes, service brakes, hydraulic). The contact stated that she was made aware that parts were not available as a result repairs were unable to be performed for the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced the failure.

- Westport, CT, USA

problem #76

May 262014

Grand Cherokee

  • miles
The contact owns 2011 Jeep Grand Cherokee. The contact received a notification for recall NHTSA campaign id number: 14V154000 (service brakes, service brakes, hydraulic). The dealer and the manufacturer were contacted numerous times and they could not provide a specific date of when the parts would become available for the repairs. The repair was not taken care of in a reasonable amount of time. Contact had not experienced a failure.

- Erie, PA, USA

problem #75

Jul 022014

Grand Cherokee 4WD 6-cyl

  • 77,000 miles
I received the brake booster recall notice a couple of months ago. I took my Jeep to the dealership for an oil change and mentioned the recall so it could be inspected. Upon leaving I was told they had to order parts which were on back order and would be a couple of months. I was under the impression that my vehicle was still safe to drive, but Wednesday July 2nd the booster failed during rush hour at highway speeds. I was very lucky not to hit/injure/kill anyone as traffic slowed and I couldn't. I managed to get to the shoulder and coast to a stop, but what if I couldn't? of all things to fail on a vehicle the brakes shouldn't be one. If my vehicle wasn't safe to drive then I never should of been sent out of the dealer with it. I am now stuck in a rental while I wait for my vehicle to be repaired with no eta. I contacted Jeep customer service, but have not received a response.

- Round Lake Beach, IL, USA

problem #74

Jul 072014

Grand Cherokee 4WD 8-cyl

  • 49,520 miles

A D V E R T I S E M E N T S

Received safety recall notice for brake booster on Jeep Grand Cherokee's in late May. Dealers near me still do not have parts to perform recall service. First called dealer in late may and again July 7 and they still said they are waiting for parts from Chrysler. Recall notice releases should have all parts available to perform recalls especially in case of potential brake failures due to malfunctions yet I can't get the issue corrected due to no parts available.

- Chester Springs, PA, USA

problem #73

Jul 012014

Grand Cherokee 4WD 6-cyl

  • miles
2011 Jeep Grand Cherokee. Consumer writes in regards to brake booster recall notice. The consumer was informed, she was #25 on a list, as the parts were not available. The consumer finally received a call from the dealer, to have the recall taken care of. However, the dealer stated they tested the brake booster and there was nothing wrong. They installed a protective booster shield, instead. The consumer stated last winter, she experienced resistance and heard a slight noise when braking. Updated 08/20/14

- Arlington, VT, USA

problem #72

Jul 022014

Grand Cherokee 6-cyl

  • miles
Recall P14 / NHTSA 14V-154 I received this recall notice approximately June 15th, and today, July 2, called my local dealership to take care of this recall and install the needed parts. I was told there are "no parts available yet for this recall". what" you send out a recall notice for a potentially dangerous break malfunction... and there are no parts available yet? the serviceman at martin swanty Dodge/Chrysler/Jeep in kingman, Arizona told me that another recall notice will be sent when the parts become available... really" I hope parts become available before an accident may occur!

- Kingman, AZ, USA

problem #71

Jun 232014

Grand Cherokee

  • miles
The contact owns a 2011 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign id number: 14V154000 (service brakes and service brakes, hydraulic) and stated that the parts were not available. The dealer indicated that the contact was number eighty on the list and only five parts had been sent to the dealer per week. The manufacturer was also contacted and could not provide an estimated date for when the vehicle would receive the recall repairs. The contact had not experienced a failure.

- Burns, WY, USA

problem #70

Jan 012014

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

The contact owns a 2011 Jeep Grand Cherokee. The contact attempted to have the vehicle repaired according to NHTSA campaign number: 14V154000 (service brakes), but the parts were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure.

- Crownsville, MD, USA

problem #69

May 072014

Grand Cherokee

  • miles
The contact owns a 2011 Jeep Grand Cherokee. The contact received notification of NHTSA campaign id number: 14V154000 (service brakes, hydraulic), however the part to do the repairs was unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- New Rochelle, NY, USA

problem #68

Jun 232014

Grand Cherokee

  • miles
The contact owns a 2011 Jeep Cherokee. The contact received notification for NHTSA campaign id number: 14V154000 (service brakes and service brakes, hydraulic) and stated that the parts were not available in order to have the recall repairs performed. The dealer was not able to provide a specific date when the parts would become available. The manufacturer was also contacted and could not provide an estimated date for when the vehicle would receive the recall repairs. The contact had not experienced a failure.

- Quincy, OH, USA

problem #67

May 222014

Grand Cherokee

  • miles
The contact owns a 2011 Grand Cherokee. The contact received a recall notification under NHTSA campaign id number 14V154000 (service brakes, hydraulic) however, the part was not available to do the repairs. The manufacturer was made aware of the problem. The contact had not experienced a failure.

- Bunker Hill, IN, USA

problem #66

May 212014

Grand Cherokee

  • miles
The contact owns a 2011 Jeep Grand Cherokee. The contact received a recall notice for NHTSA campaign number: 14V154000 (service brakes, hydraulic); however, the part was unavailable to repair the vehicle. The manufacturer was not notified. The contact had not experienced a failure.

- Kearney, MO, USA

problem #65

Jun 232014

Grand Cherokee 6-cyl

  • miles
I was informed of recall from the local Chicago news. Called dealership few weeks later, because I had not received the recall notice via mail yet. They informed me that they had not been given notice about it either. Week later received the notice in the mail. Week later went to dealership to have work done and was informed they didn't have the parts, and would not have the parts until August of 2014. I went home and called Chrysler and they said that the dealership should have the parts in two weeks. Now three weeks later I just called the dealership and they still don't have the parts and again was told that they would not have the parts until August again. I called Chrysler again and they only said that my case has been escalated and that I would be informed/called by dealer and/or Chrysler when the dealer can do the work. What the blank, blank is going on"???"

- Bolingbrook, IL, USA

problem #64

May 152014

Grand Cherokee

  • miles
The contact owns a 2011 Jeep Grand Cherokee. The contact received a recall notification for NHTSA campaign id number 14V154000 (service brake, service brakes, hydraulic) and stated that the part needed was unavailable to perform the repair. The dealer was unable to provide an expected date when the part would become available. The manufacturer was notified of the problem. The contact had not experienced a failure.

- Winston Salem, NC, USA

problem #63

Jun 122014

Grand Cherokee

  • miles
The contact owns a 2011 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign id number: 14V154000 (service brake, service brakes, hydraulic) and stated that the part needed to service the vehicle under the recall was unavailable to perform the repair. The contact had not experienced a failure.

- Vancouver, WA, USA

problem #62

May 082014

Grand Cherokee

  • miles
The contact owns a 2011 Jeep Grand Cherokee. The contact received NHTSA campaign id number: 14V154000 (service brake, service brakes, hydraulic) and stated that the part needed was unavailable to service the vehicle under the recall. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Manchester, MO, USA

problem #61

Jun 102014

Grand Cherokee

  • miles
The contact owns a 2011 Jeep Grand Cherokee. The contact stated NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic) had surpassed the reasonable amount of time for repair. The dealer stated that the part would not be available at least 3 months because the manufacturer was only issuing one service part per week and the contact was 15 on a waiting list. The manufacturer confirmed the information provided by the dealer. The vehicle was not repaired. The contact had not experienced the failure described in the recall. The VIN was not available.

- Pine Mountain, GA, USA

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