CarComplaints.com Notes: The fourth generation Grand Cherokee took the relatively trouble-free run of the 3rd-generation and flipped the script.
From 2010 to 2011, complaints about the vehicle not starting increased 10-fold. In fact, the 2011 model year is riddled with engine problems and a defective TIPM might be to blame. The TIPM (Totally Integrated Power Module) distributes power to all the eletrical components in the vehicle, so when it starts acting funny so do numerous other components in the car. Orders for new TIPMs were so abundant that parts became scarce, prompting a class-action lawsuit claiming Chrysler ignored this obvious defect.
By 2012 complaints dropped back down by about 80%. Needless to say, if you see a used 2011 Jeep Grand Cherokee on a lot just keep walking.
At first the backup camera started flickering when backing up. Then the whole screen went completely black. I took to the dealership and they replaced the entire radio. The radio and displays started working but now the backup camera still flickered. The dealership said the new radio was faulty so they installed another new radio. Backup camera still flickers. So they replaced the radio again. Now the satellite radio does not work and says 'module failure'. Dealership said it needed a harness. They replaced the harness. The backup camera still flickers and radio says 'module failure'. Dealership says it is not the backup camera but they won't try replacing it to see if it works. At this point I hate this car and am probably going to trade it in on anything other than a Jeep. This is my first and last Jeep. I won't buy another one ever.
A D V E R T I S E M E N T S
At first the backup camera started flickering when backing up. Then the whole screen went completely black. I took to the dealership and they replaced the entire radio. The radio and displays started working but now the backup camera still flickered. The dealership said the new radio was faulty so they installed another new radio. Backup camera still flickers. So they replaced the radio again. Now the satellite radio does not work and says 'module failure'. Dealership said it needed a harness. They replaced the harness. The backup camera still flickers and radio says 'module failure'. Dealership says it is not the backup camera but they won't try replacing it to see if it works. At this point I hate this car and am probably going to trade it in on anything other than a Jeep. This is my first and last Jeep. I won't buy another one ever.
- Cheryl S., Colorado Springs, CO, US