This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have a 2003 Jeep Liberty and the electric window motors have gone out 4 times from 2007 to present. 3 motor/regulators have stopped working in the rear drive window (the original and 2 replacements), and now the passenger side window motor is out. The window just drops and will only move manually.
The contact owns a 2003 Jeep Liberty. The contact was driving approximately 35 mph when suddenly the rear passenger side window glass released downward in the open position. The contact temporarily secured the window glass with duck tape and the vehicle was taken to an authorized dealer where they advised that the failure was related to a defective window regulator. The dealer also advised that the failure was a common issue with the make and model vehicle. The vehicle was not repaired. The failure mileage was approximately 110,000. The VIN was unavailable.
Window regulator fails and window stays down. This has happened 4 times on my 2002 Liberty and now five times on my wife's 2003 Liberty. It is all over the internet about this defective part. Why has this not been recalled?
The contact owns a 2003 Jeep Liberty sport. The contact stated that the window regulator failed and caused the rear driver and passenger side window to intermittently open without intent. The failure would occur when the engine was turned off or in operation. The vehicle was taken to an independent mechanic for repair. The window regulator was replaced four different times. The failure mileage was approximately 75,000. The VIN was unavailable.
The contact owns a 2003 Jeep Liberty. The contact stated that over a span of seven years, each of the windows failed and dropped down into the door panel abnormally. The failure occurred while the contact was driving and while the vehicle was parked. The vehicle was taken to the dealer several times and an independent mechanic to be repaired for a total of five times. The contact was informed that a plastic part within the window mechanism had melted, causing the glass to drop down into the door panel. The failure mileage was unknown and the current mileage was 42,000. The VIN was unavailable.
Control mechanism for the right rear electric window broke and window fell down. Would not roll up. Mechanic said control was broken and that whole control mechanism would have to be replaced as that is the only way that Jeep sell part even though only part of mechanism was broken and electric motor still worked. Very expensive repair for a part that should be sold separately. I have seen other similar complaints. Looks like this is a faulty part on the Jeep Liberty. Car only had 68,000 miles even though it is a 2003.
On my 2003 Jeep Liberty renegade while driving home on I-15 the door light came on the dash it was obvious a window was also open as the on rush of wind, I pulled over to find the back door was ajar and the window was down, I pulled on the handle to check it out and close the door, and a red looking type of coil approx 10 inches long was sticking out and laying across the door lock and jamming the door locking device inside the door, I had to shove it back into the door lock assembly to get the door shut. This red coil is the mechanism that controls the window as my left rear window regulator has failed and the window stays all the way down. This is an ongoing problem with all four windows, the last time it was in for repair was 4 months ago and it cost me money each time, this is the second time it has caused the door to pop open while the vehicle was moving. I have had it in for window regulator problems approx 12 times. Thank you for looking into this for me as the Dodge reps just shrug their shoulders like they don't believe it or just don't care. Something has to be done about this hazard, lemon law, national news, class action, something. Next time I will take a photo, and call witnesses.
While driving my 2003 Jeep Liberty sport, I heard a loud and distracting thud, only to discover that the back window on the drivers side had fallen into the door. The door also became jammed and I was unable to open it from either the inside or outside of the vehicle. This happened to the other back widow just 9 months prior to this incident. At that time I took my vehicle to an auto repair shop, and paid to have it fixed.I have read several complaints about this happening in the Jeep Liberty. The issue is a cheap, plastic part used in the window regulator. This is a design flaw, and Chrysler will only replace this part with another cheap plastic part, rather than using a sturdier metal part. This is an expense issue as well as a safety issue. The noise the window makes when it falls is very distracting. All the doors and windows should be functioning properly in case of emergencies, and the driver should be able to control the windows, in order to avoid dangerous debris flying into the car, not to mention having some control over outside elements. (weather) Chrysler really should do a recall, and stop charging Jeep owners to fix what is their fault in the first place-it is a design flaw in the Jeep Liberty. Many reports from Jeep owners mention this happening to the same window, or multiple windows over and over. There ought to be a class action lawsuit against Chrysler.
Window regulator inside the rear passenger door broke and caused the worm cord to shoot out of the door locking mechanism. Therefore the window fell inside of door and door would not shut or lock and the window will no longer mechanically move up or down.
Jeep Liberty window falling inside door -- eighth (8th) time on this vehicle. Safety issue because of children riding in the rear seat and window is unable to be brought to a close. I bought this Liberty new and have garaged it the entire time but the repair parts are worthless. Why won't Chrysler be forced to repair these windows with parts that do not break?
The contact owns a 2003 Jeep Liberty renegade. The contact stated that the rear passenger and driver side window regulators had to be replaced three times at a local repair shop as the windows would not move up or down in the door frame. The contact had to cover all repair expenses as there were no related recalls. The manufacturer had not been notified. The failure mileage was approximately 116,000.
Without warning, the power window regulators in my 2003 Jeep Liberty sport failed. Both the driver and passenger rear windows stopped working within months of each other. I had them fixed and now just a few months later the passenger side window in the rear has stopped working again. I have read that this is a common problem with the Jeep Liberty. The faulty part(s) need to be recalled and fixed.
All four windows have fallen down into door. 2 of which were replaced a month ago. The other 2 fell two weeks after taken to dealership. I was charges $100 for first time. They said they looked at the other two and they were ok. Now they want another $100 for the other two.
Power window regulators on my 2003 Jeep Liberty have been replaced by Jeep during warranty, then by me post warranty a total of 6 times. Each regulator assembly costs me $172 and they only appear to last 1-2 years, even with minimal usage.
Window regulator failure causing window to fall. 2 failures on drivers side rear window, 3 failures on passenger side rear window since July 26 of 2006. Parts replace 3 times at owners expense, 1 at Jeep expense and latest with co-pay.
When I was sold my 2003 Jeep Liberty without a working A/C, I was forced to use my windows as a means of ventilation and cooling these past almost four years. (the A/C is another story.) my rear passenger window started to make gargling type noises as I rolled it down and up about two months ago. Then my front passenger window began to make a similar sound. However, when attempting to roll it back up 2 weeks ago it would not come all the way up. As I pressed on the window button for a few seconds this coil came up from inside the door and the window would not go up any farther. So, I had a mechanic friend open the door to check out the problem and he said the foam piece (regulator) was broken. Another friend and I researched the problem online and came across numerous unsatisfied customers who are dealing with the same issue! I got the number of a local dealership and the service person looked up my VIN to see if there are any recalls on my Liberty. To my dismay there are none. So, his guess to fix my problem would be $300 - 600...for one window!! there's no way I'm able to pay for even half of that outrageous cost! with one window out of commission, the rear passenger window is still gargling at me so I try not to use it. However, without a working A/C on these hot days it's such a disgrace to not be able to use my windows! plus, I drive a lot for work and Transport people...not good!! today I came across this website. I'm not sure what this is going to do to help my situation (and others in the same leaking boat), but it was worth a shot. I'm tempted to go through the other websites to order the part myself and then fix it myself. Is this a wise decision, or should I wait to see what comes of this complaint? it's a shame that big corporations are allowed to do this to their trusting consumers. From all of us "little people", we appreciate any help we're able to get from this ridiculous situation.
Driving along and rear right power window started to slip down. I tried to put it up but it made grinding noises and kept slipping. It started to rain, so rain came into vehicle. Also could not go to doc appt - could not leave unsecured vehicle in parking lot. Had to come home and stick a wooden wedge into window to keep it up. I was afraid window would fall into door frame and break. Hard to pay attention to road while constantly looking over shoulder at window.
2003 Jeep Liberty every window regulator has been repaired at least once. Spent over 1,000 in repairs. Google it... numerous complaints about this model from every year with same problem. Needs to be recalled and fixed! money owed back to owners.
Six times windows (both sides, front and back) have fallen at different times inside the door of my Jeep Liberty. Today the falling window also resulted in the door not being able to open. This definitely is a hazard when you have small children riding in the back seat -- since they cannot ride in the front due to the air bags. This is a well-known hazard to Chrysler Jeep and they will not waive the cost of the repair or the deductible on the warranty. And the problem keeps happening. I figure that a window on this vehicle lasts about 10,000 miles because I only have 66,000 miles and this is the sixth time it has happened. This is dangerous and there should be a recall on this problem and the problem should be permanently repaired free of charge.
A D V E R T I S E M E N T S
- Winter Springs, FL, USA