CarComplaints.com Notes: There are just too many engine stalls or shuts down while driving reports to feel good about the Sorento. Especially when those things happen, on average, at just over 32,000 miles. Hopefully things will change.

10.0

really awful
Crashes / Fires:
3 / 8
Injuries / Deaths:
2 / 0
Average Mileage:
54,317 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Kia Sorento electrical problems

electrical problem

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2013 Kia Sorento Owner Comments (Page 2 of 5)

« Read the previous 20 complaints

problem #79

Feb 052019

Sorento

  • miles

A D V E R T I S E M E N T S

One headlight continues to go out. I had it fixed several times and the mechanic said that it is an electrical problem because everytime they change the bulb it is melted inside. It will stay lit for a day and then go out again. Also, my heated seats stopped working and outlers to plug in my car charger in the front under the radio have stopped working as well. I have had it looked at and when we think its fixed it immediately stops working. This is been ongoing for over a year.

- Newfield, NJ, USA

problem #78

Oct 112020

Sorento

  • 130,000 miles
I've been having the same problem with my car since a few months after I bought it in 2019. My headlights will just stop working when I'm driving. Everything will be fine and then all of a sudden I can't see anything in front of me. The connectors that go to the headlights keep melting and I have had to replace them numerous times. Sometimes the connectors will last a little over a month and sometimes they will be melted within days. If both of my headlights are working sometimes my brake lights will go out. I have been pulled over and been given warnings for both, headlights and brake lights being out. I searched the internet and found that a lot of Kia owners have complained about the same issues. Now I'm having an issue of my car radio, back up camera screen and lighter plug and usb plug not working. There is definitely an electrical issue going on with these cars and the manufacturer should be trying to fix this.

- Tuttle, OK, USA

problem #77

Sep 202020

Sorento

  • 127,000 miles
The interior dome light and vanity lights do not work at all. It is not a fuse and not a bulb. The headlights also turn off without warning. I have replaced the bulbs too many times to speak of.

- Lindenhurst, NY, USA

problem #76

Sep 012020

Sorento

  • 0 miles

A D V E R T I S E M E N T S

B1764 OCS mat defect. It's been reported to us by century Kia (tampa, fl) that they cannot fix my air bag sensor forcing us to pay a total $2,400. We don't feel we should be held liable for a part that requires zero maintenance. I'd like for Kia to resolve this or further action will be taken.

- Tampa, FL, USA

problem #75

Aug 282020

Sorento

  • 130,000 miles
This as happened 3 times..while driving car it will mysteriously staul..last time on interstate then after hours of sitting it will start with no codes and be fine til next time

- Dover, OH, USA

problem #74

Dec 122018

Sorento

  • 55,000 miles
While driving engine oil lamp lights and since I was less than 2000 yards from home, I costed into driveway. Engine off, I lifted hood and checked oil and it showed nothing. Looking behind car, I notice oil all over back of car rear and some on road and driveway. Filled oil and restarted only to see oil being pumped seemingly out of rear main and front of trans. Took to nearest dealer who fixed problem under 50K warretee. It was oil sending switch located under intake manifold. Seal between metal body of switch and electric connection of same blow out. Seems like epoxy did not hold. Less than 17 K miles later, same thing happens on highway exit ramp had towed 85 miles back to local area since Kia couldn't find mechanic to work on it during hunting season. 1500 dollars later after showing mechanic links to the oil leak fix... they fix again the same oil sending switch. Some people have had it replaced 3 to 4 times. Canada has this part as a recall. Why not the usa yes I paid for it as warrantee expired due to 5 years.

- Philadelphia, PA, USA

problem #73

May 072020

Sorento 6-cyl

  • 60,000 miles

A D V E R T I S E M E N T S

I was driving down the road when I noticed that all my warning lights on the dashboard were coming on. All of them were lit up red and not going off. The navigation and radio screen went completely black. I noticed I was losing speed and tried to accelerate and I had no power to accelerate the car. I was on the inside lane of the four lane road and coasted to the middle median on the four lane road to safely get my truck out of oncoming traffic. With no capability to accelerate my truck to get it out of traffic this option deemed to be the safest maneuver to do. When the truck finally stopped I had to use the emergency brake to keep truck from rolling. At this time I could not take the truck out of drive mode and put into park mode. With assistance my truck battery was temporarily charged so I could have the ability to place the truck in park mode. When battery charger was disconnected the truck would not start. My 2013 Kia Sorento sx was towed to joey griffin Kia in rocky mount nc. Talking with [xxx] in service department he advised that the alternator, battery and 1 belt needed to be replaced. This will be a $1000 repair. I was wondering if the recall listed in the NHTSA 17V224000 could be associated with this. The truck is at the Kia dealership now so I have no records at this time. My 84 yr mother was with me at this time and I am grateful that we were not on the interstate at the time this happened. The outcome of this could have been a lot more tragic with multiple traffic fatalities or injuries. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Wilson, NC, USA

problem #72

Feb 042020

Sorento

  • 90,000 miles
On 02/04/2020 drove vehicle for about 15 minutes and when I parked the vehicle, put the automatic transmission shifter in park, turned off the engine and attempted to remove the key. The key was still in ignition and couldn't get key to release. Had to restart the vehicle, took shifter out of park and then put back into park, straightened steering wheel and turn off vehicle and was able to remove ignition key. This has happened over 15 or more times since owning vehicle and I have asked local dealer who performs routine maintenance to check for problem in the past and they cannot find anything wrong.

- Lexington Park, MD, USA

problem #71

Jan 232020

Sorento

  • miles
I was driving on the interstate and at 70 mph I had sudden power failure and the the engine completely died. After about 30 minutes it started up just long enough to go a half a mile and it did the same thing. 10 hrs later it started up again and we were able to have a diagnostic reading done which showed nothing. The battery and alternator were tested and are both working completely fine. Later on it ran fine for about an hour and then suddenly did the same thing again.

- Terre Haute, IN, USA

problem #70

Jun 292019

Sorento

  • 105,000 miles
Three warning lights came on simultaneously while I was driving down the highway at 65 mph. The warning lights were the ABS, traction control, and down hill. I took it to precision tune for a diagnosis and was told I need a passenger rear wheel speed sensor.

- Greensboro, NC, USA

problem #69

Dec 192019

Sorento

  • 125,000 miles

A D V E R T I S E M E N T S

The rear taillights keep going out and making the license plate light go out too so it making the rear of the car unviable when driving at night it's a big safety issue can replace the bulbs and then they go out again

- Vickery, OH, USA

problem #68

Dec 082019

Sorento

  • 160,000 miles
Lighting has went out multiple times, both headlights and now turn signals. When headlight go out, it often melts the light bulb socket and burns wires. When the turn signal went out, the bulb burning out caused the computer to short out, by design according to the service technician. Lights randomly go out without warning, often flickering, especially when hitting bumps.

- Gaffney, SC, USA

problem #67

Nov 192019

Sorento

  • 120,000 miles
The contact owns a 2013 Kia Sorento. While driving approximately 65-70 mph, the vehicle stalled without warning. The contact stated that the vehicle lost power, including power steering, braking, and acceleration. The contact was able to coast the vehicle off the road to a stop. The vehicle restarted on the first attempt. The vehicle was not diagnosed or repaired. The contact stated that the failure recurred once. The dealer and manufacturer were not informed of the failure. The approximate failure mileage was 120,000.

- Altamonte Springs, FL, USA

problem #66

Jan 152019

Sorento

  • 95,000 miles
I purchased my 2013 Kia Sorento in March 2013...I have always kept up maintenance. I started having issues ( exterior headlights/taillights going out constantly and having to replace, car stalling/stopping in traffic, ABS//traction control & downhill assit lights coming on, air conditioner, fuel system). I have read many complaints online under NHTSA, and it appears that I am having many of the same issues as others. My vehicle is nearing 100,000 miles (98,800), and I hope that all these issues I and others have had can be resolved by Kia. I have only received two recalls on my VIN #- one being the headlamp low beam connector wiring harness dated 4-22-2019. When I took it in to the Kia dealership, they found no problems?? the other one was dated August 14, 2019 regarding airbag clock spring assembly extending warranty coverage to 15 years/unlimited mileage. Thanks for checking into my problems.

- Clarksville, TN, USA

problem #65

Feb 022018

Sorento

  • 126,000 miles
I had a power train recall on my vehicle. Took to a Kia repair shop and they did nothing to fix the problem. The problem still exist and I'm very distraught about it. While driving my vehicle doesn't have any power to accelerate. They said it was a rea safety problem and the computer will not allow the vehicle to accelerate. Im ready to take whom ever to court to resolve this problem.

- Salisbury, MD, USA

problem #64

Oct 062018

Sorento

  • 100,000 miles
My headlamps have gone out unexpectedly several times causing a safety issue. When I attempted to replace what I believed to be a blown bulb I find the bulb is fine and the socket or harness does not keep a good connection. The bulb will come on and off with vibration. I had the wiring and/or harness replaced multiple times.

- Baltimore, MD, USA

problem #63

May 292019

Sorento

  • 117,000 miles
My headlamps have gone out unexpectedly several times causing a safety issue. When I attempted to replace what I believed to be a blown bulb I find the bulb is fine and the socket or harness does not keep a good connection. The bulb will come on and off with vibration. I had the wiring and/or harness replaced multiple times.

- Baltimore, MD, USA

problem #62

Feb 022018

Sorento

  • 85,000 miles
My headlamps have gone out unexpectedly several times causing a safety issue. When I attempted to replace what I believed to be a blown bulb I find the bulb is fine and the socket or harness does not keep a good connection. The bulb will come on and off with vibration. I had the wiring and/or harness replaced multiple times.

- Baltimore, MD, USA

problem #61

Sep 192019

Sorento

  • 52,900 miles
Vehicle has been well taken care of and is in excellent shape. Only 52,000 miles when the ABS light, traction control, and downhill assist light came on at the same time. Won't go off as many other owners have attested to in forums all over the internet. Came on when the vehicle was moving on the highway and then went off. Came back on the next day several times and now is stuck on.

- Columbia, TN, USA

problem #60

Feb 012019

Sorento

  • 80,000 miles
The contact owns a 2013 Kia Sorento. After switching into the park position and turning the vehicle off, the key became stuck in the ignition switch. The driver was eventually able to remove the key. The vehicle was not diagnosed or repaired. The manufacturer and dealer were not notified of the failure. The failure mileage was 80,000.

- Monroe, GA, USA

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