Notes: There are just too many engine stalls or shuts down while driving reports to feel good about the Sorento. Especially when those things happen, on average, at just over 32,000 miles. Hopefully things will change.


definitely annoying
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
41,025 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Kia Sorento lights problems

lights problem

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2013 Kia Sorento Owner Comments

problem #4

Jan 142017


  • 103,000 miles


Headlights and taillights need to be replaced regularly. Most recently the headlight would go on and off. When going to replace the bulb the light harness and bulb were melted together.

- Apex, NC, USA

problem #3

Oct 302015


  • 47,600 miles
I took T\he vehicle to a non dealer location to be inspected after having multiple issues with the headlamp assembly being faulty. Upon inspection I was notified by the mechanic on duty that the wiring assembly was actually melting, a manufacturers defect. Because this being a fire hazard he was unable to replace the bulbs for me and said he felt the vehicle was unsafe to drive because it would place myself, my family and others on the highway at risk. He proceeded to show me the problem. This problem has resulted in my having to replace the bulbs five times in the past on the drivers side and at least twice on the passenger side. The dealer had to replace the wiring assembly on the passenger side due to the same problem. Have also provided a picture of the repair note of the problem on the opposite side of the vehicle. Also providing a clip showing that according to their inspection my lights were in working order when in actuality they were not. Lastly noting several electrical issues remain in addition to having to replace the battery as it is being continually drawn from due to these issues.

- Knoxville, TN, USA

problem #2

Jan 162013


  • 12,000 miles
The contact owns a 2013 Kia Sorento. The contact stated that the interior lights failed to turn off. The vehicle was taken to the dealer where the technician stated that the vehicle was operating as designed. The failure recurred and the dealer diagnosed that the software needed to be updated. Additionally, the vehicle failed to start without warning. The vehicle was taken to the dealer. The battery was replaced however, the failure recurred. The manufacturer was notified of the failure. The failure mileage was 12,000.

- Loganville, GA, USA

problem #1

Dec 152012


  • 1,500 miles
Driving on interstate at night at 65 mph lights flicker inside and headlights. Battery warning light comes on and off several times. The vehicle has also had hard shifting around 20 to 30 mph, almost like applying brakes on slow down and an engine rev when speeding up. Next night (Sunday) vehicle lost all power with no warning while driving on two lane highway at night. Made it off to a side road, but engine still running rough, no response to gas pedal, could not shift vehicle to park, had to hold stop button for long time to finally stop engine, lights came back on, but would not start, finally could put in park. Hauled back to dealer. Service replies wasn't on schedule will maybe get to it today. Defective alternator on "E" order will fix all the problems. Wife refuses to drive unsafe, death trap and that she would not had been able to manage safely if she would of been driving when problems shut down the vehicle.

- Sutter, IL, USA

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