This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have knocking, clunking noise coming from steering column. Which leads me to believe that it is the flexible coupler. Also, when driving anywhere at speeds of 45mph or higher, the steering wheel sticks and I have to give force to correct the steering wheel. It is worse when turning on ramps on the highway because I am constantly adjusting the sticking steering wheel throughout the turn.
The steering wheel sticking while you turn left or right. In hwy it's hard to drive because you don't know how much pressure you have to put to adjust your vehicle on the road. If feel like you are losing your control of the vehicle.
Twice, the electronic power steering has stopped working at speed. Almost impossible to steer the vehicle. Kia has two service bulletins on this issue but dealer claims it cannot find the problem and will not attempt to fix it.
I'm not sure I've had my vehicle serviced but nobody seems to know the problem. Every since my headlight was replaced my electrical system has been wacky. All of my doors keep locking and unlocking on its own. When I try to accelerate my vehicle seems to be more stagnant as if it's no longer increasing speed and the steering wheel does not appear to be in alignment with my tires when turning. My son has never been able to open the door while in motion but since the locks have started clicking there's been some close calls.
- Austin, TX, USA
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Progressing problem with power steering failure since 05/2020. This month was more frequent occurrences. When driving straight and steady power steering stiffens and losses power, red warning light steering lights which forces the driver to steer hard limiting short turns. Almost got into accident multiple times. Must restart engine in order to restart steering function.
The steering sticks at times. Its not smooth and I have to put extra pressure on the steering wheel to get the steering to turn. This occurs when driving mostly on the highway.
Steering sticks causes driver to jerk the wheel left or right while in motion happens all the time at any speed on any type of road and happens while turning or straight.. dealer stated needs whole new mdps steering column assy. This is a significant safety issue. Multiple complaints under the Kia forums. Recall needs to be done asap! has been happening for 3 + years now.
I do alot of highway driving. While at speeds of 65mph and in turns, the steering wheel sticks. And feels like it pulls even harder. So I have to give it a tug in the turn or stop it from crossing into another lane. Trying the dealership again.
I have 2016 Sorento when I driving on freeway and the icon to the steering wheel comes on I need to veer to the side of the freeway and struggle because the steering wheel get hard to maunuver and find somewhere to stop so I can turn off the car and turn it back on again to the icon be removed to it would unlock the steering wheel so I can drive again.it happen very often
10 months now I've gone with driving my 2016 Kia Sorento by entering a screw driver in the override mode because I can't get out of park the moral way. I've taken this car into shawnee mission Kia so many times I've lost count and they have not only refused to take care of this problem, indicating that BCM or body control moduler isn't covered under my warranty. Well let me say this they got over on me once already telling me I had to turn a claim in on the fuel pipe, and under carriage parts that I now realize was all a lie and should have been covered because Kia knew about all those parts being dangerous and still stood by the 'it had to me hitting something under car'.. it's now all surfaced via class action law suit and they still refuse to take car of my drive problem! they will not get me again and I am so frustrated that I just want them to take the car back! I'll never own another Kia after this! previously purchased two brand new vehicles from them over 35,000 a car and they can't seem to find it reasonable to make car drive without a screw driver! fed up!
The contact owns a 2016 Kia Sorento. The contact stated while his wife was driving 65 mph, the steering wheel became difficult to turn. The contact stated that the power steering warning light was illuminated. The driver parked at a nearby gas station. The vehicle was not drivable. The vehicle was towed to hw Kia of West county located at 14116 manchester rd, ballwin, mo 63011, (636) 591-2900 where it was diagnosed with needing the battery to be replaced. The battery was replaced. The contact stated that he had experienced the failure on 4 separate occasions. The contact pulled over, restarted the vehicle and proceeded to his destination. The vehicle was taken back to same dealer where it was diagnosed with needing the power steering assembly to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 90,000.
Power steering failed while driving. Extreme difficulty to steer, dangerous situation since it happened when I was trying to turn left from the left turning lane on a freeway offramp. Was able to turn car left and change to right lane then moved to side of road. Turned off car, on restart power steering returned.
While driving at highway speeds over 50 mph the steering feels loose and has a lot of play in it. Hard to keep the car going straight in the lane without excessive manual corrections. The steering isn't very responsive even with this.
Cannot keep vehicle going in straight line without making constant minor adjustments. Sometimes, the steering does not respond immediately to the adjustments causing the vehicle to wander dangerously close to the center line or the side of the road. It will also over correct at times causing the driver to make a more drastic correction. Due to the lack of response (intermittent), my fear is that it will fail to respond at all. I took it to the selling dealer and, after a very short drive, they said "no problem found." We bought this car with 20,000 miles and it now has 60,000. This problem has persisted since we bought it.
Steering sticks while driving. There is a tight spot in the steering that makes driving in a straight line difficult. The vehicle requires constant correction to continue driving in a straight line. This is not only unsafe it is exhausting to drive. The issue also causes premature tire wear. A set of 80000 mile Michelin tires was worn out in under 20000 miles. This started at about 50000 miles in our vehicle, but was not diagnosed until today,75000 miles. Prior to the warranty expiring the dealer said they did not notice the problem. Today the dealer says steering column is defective. Kia forums are full of drivers with this same issue starting as early as 30000 miles.
When driving the steering has resistance and can pull the car in a different direction than what you are trying to do. Then it will free up and you have more control. Also you can be turning the steering wheel and the wheels are hardly moving in the direction you are turning them to.
While in motion the stearing wheel has a feel of resistance to directional control then seconds later a feeling of release of the resistance. This happens intermittently on straight sections of highway.
A D V E R T I S E M E N T S
- Little Elm, TX, USA