This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
After driving the car under normal circumstances a short distance and parking the car, a fire ignited in the engine bay. The fire extinguished itself prior to the fire truck arriving. Vehicle was towed to local dealer who, upon inspection, indicated the power steering pump and/or associated hardware had failed and caused the fire.
Sudden loss of power steering when approaching a busy intersection. I barely made it through a few curbs before entering a parking lot. I let the engine cool off for 30 minutes, then the power steering came back on. I decided to go straight to the dealership, about 3 miles highway, and about 1 mile from the dealership I lost the power steering again. Forcing the car through the last few turns, driving slowly, I made it to the dealership. The replacement pump & fan set me back about $1,500.
I was changing lanes to prepare to exit off the interstate while on my way to work. As I made the lane change noticed steering was tighter. After exiting the interstate, the vehicle was very hard to steer at the top of the exit ramp. The turn made was very wide nearly missing oncoming traffic. Suspect power steering pump has failed.
In September 2011, I was driving my 2003 MINICooper S at 55mph on a rural two lane highway when I experienced a momentary loss power steering of power steering. This resulted in the wheel becoming very difficult to turn. When power steering returned (without warning), my car swerved but I was able to keep it on the road. This happened several times over the next 20 miles before I lost power steering and it did not return.when I arrived home, I checked the power steering pump and it was non-operational. I replaced the pump and its dedicated cooling fan. In August 2012 (125000 miles), I again lost power steering at highway speeds. The second failure was identical to the first (suddenly came and went before cutting out and not returning).
The steering on my '03 MINIcooper started making whining/ groaning noises that were not the normal steering noises. The steering has limited power boost, sometimes near normal, other times almost no boost. The steering doesn't return to straight as it used to. After making a right or left turn, the car keeps trying to turn the last direction steered. With effort, I can hold the car straight, but it pulls noticeably the last direction turned. The electric steering motor groans, changing speed up and down, even when the car is not moving. All fluid levels are normal and there are no leaks or drips of any fluid. The power steering fan and radiator cooling fan are operating correctly. The steering effort is not consistent. Sometimes at expressway speeds, as well as slower surface street speeds, the steering stiffens up where it requires much effort to control, then minutes later, will go back to normal boost levels. This often happens when negotiating lane changes or expressway ramps with what should be a steady rate turn. An independent mechanic states the electro- hydraulic steering pump is causing these issues and that BMW is aware of this problem.
I was driving my car home from work on Friday night, 2/22, when the steering wheel locked up on me and I had a hard time turning it. It then started working fine again after a few minutes. Then it locked up again while I was driving. Since it was on a highway I was doing over 60 M.P.H. it was terrifying not having complete control of my vehicle at that speed.
The power steering pump fan then pump failed resulting in a complete loss of power assisted steering. While the vehicle was steerable, the loss was surprise at slow speeds when turning off a road. It took a very significant force to control the vehicle and I almost hit a concrete abutment. I doubt that a young teen or any person who was not that strong, would have been able to control the vehicle. The dealer when presented with the repair knew of the issue and of many reports of a near accident like mine.
Parked vehicle in home garage and the power steering pump continued to run even when key is removed. I was familiar with this issue as many other owners have experienced it and reported. Refer to NHTSA action number : EA11005. The pump will continue to run until battery depletes or fire occurs. There is no cooling provided by dedicated cooling fan when vehicle is off. I disconnected the battery to stop pump from overheating.
I parked my car in a parking garage after driving approximately 20 miles. I walked to a dentist down the street for an appointment. While at the dentist I get a call that went to my voicemail that my car (while parked with the engine off) was on fire and was filling the parking garage with smoke. Upon receiving the message I rushed home to find that the fire was already out, but the smell of smoke was still very strong. I noticed that the inside indicating lights of the car were on as if the key was in the ignition of the car. I immediately disconnected the battery and inspected the car to find the source of the fire. Upon inspection I found that the flames had come from behind and slightly below the motor. There was a metal shield that was blackened by the flames that I could not see around so I jacked up the car and removed the driver side wheel to further inspect the source of the fire. After doing so I could then clearly see that the source of the fire was the power steering pump due to the surrounding burn marks. The total amount of damage has yet to be assessed by my insurance company. They towed the car and are inspecting the car on Dec 13, 2012.
One night I'm driving just normally on the highway, everything was fine, no signs of any other parts included and out of nowhere my power steering goes out. I almost got into an accident.
Driving home from work getting off the turnpike to take my exit right, my 2003 MINIcooper kept going straight. Very frightening experience as I could not turn the wheel coming off highway speeds. There is no warning at all when this happens, you just cannot turn the wheel to negotiate your turn. I've driven cars without power steering, but when you have an electric power steering failure it is impossible to steer this car. BMW must take responsibility for this well documented dangerous failure and do the right thing or someone is going to get seriously hurt and/or hurt someone else. Cost to fix the steering pump failure - $1200.
As I was pulling into my driveway I noticed that smoke was coming from my hood. I immediately stopped the car and popped the hood to find smoke and fire coming from my engine compartment. I was able to disconnect the battery and extinguish the fire before it did extensive damage. Cause of fire was failed power steering pump.
Electric power steering pump stop functioning while driving. Sudden lost of power steering. Difficult to steer. This is the second pump that was replaced on the vehicle about two years ago. The first pump stop working about two years ago.
Power steering failure. Power steering failed while driving at approximately 35-40 mph. Upon turning off and restarting vehicle power steering worked for a short period of time - followed by intermittent failures/normal operation.
The power steering pump fails causing a loss of power steering in my vehicle while driving. This sporadically occurs while driving causing a safety hazard as it becomes very difficult to steer the vehicle.
I was driving down a small city street in my 2003 MINICooper S and went to make a left turn - as soon as I did, the steering became very heavy...and un-responsive. I was able to through muscle strength force the car through the turn but had there been anyone next to me this surely would have caused a collision as it was a very difficult turn. The disappearance of the power steering was sudden and was completely gone. The car is now parked.
A D V E R T I S E M E N T S
- Chicago, IL, USA