This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On July 12 early morning hours I left Maryland drove to Augusta GA and continued on to Decatur GA totaling 704 Miles. Within an hour of me arriving to Atlanta, I attempted to leave the house again and the car would not crank. I had it towed to Global Mini there in Chamblee, GA. The key stopped communicating with the car, and I was asked to give them my spare key-I did not travel with my spare key and the key fob design does not have a replaceable battery per the dealership the fob is designed to charge while driving. I had to pay for someone to overnight my second key-which did crank the car. I had to purchase another key and I had to rent a car until they ordered another key to have sent to the dealer because the dealer does not make keys. This is a safety issue because i made several stops for gas and restroom breaks and what if this happened in the middle of nowhere? It was a scary situation and I feel that we should have been notified as owners that this could be a possible event. I purchased this vehicle brand new in 2015.
Car started leaking oil everywhere out of nowhere while both moving and stationary. Two different mechanics said it was the oil filter housing and related parts. Replaced housing, oil pressure sensor and the bottom screw. Works again. Car had under 45,000 miles at time of incident. Similar problems with the oil housing have been reported for other and related minis, including some subject to recall.
My 2015 MINICooper 4 door hardtop was parked in my garage. I started it but had not put it into gear yet. I opened the door and got out (car didn't budge) and as I walked back towards the rear, the car lurched out of park and reversed which caused it to pin me in between the car and the garage beam as it continued to roll quickly backwards as if someone was accelerating. When contacting MINIthey had one of their inspectors come (no documentation provided to me). I was called (again no documentation) and told that the engineer found no fault in the transmission or electrical system and that this was not a defect. They have since been unresponsive with providing documentation, haven't been ale to acquire parts to fix my damaged vehicle and refuse to acknowledge that there is something wrong with selling a car that can kill people and to not have parts for 4 months! I had my car for a total of 2 months total drive time. It's been in the shop for 4 months with no resolution in sight.
A D V E R T I S E M E N T S
- Upper Marlboro, MD, USA