This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2002 Nissan Maxima. The contact stated that the suspension was making a knocking sound along with a loud noise coming from the steering wheel. The noises are heard each time the steering wheel is turned to the left or right and when driving uphill. The contact also experiences difficulty controlling the steering wheel. The dealer stated that there were no recalls for his vehicle; however, they advised him to call the manufacturer to check if the VIN is included in NHTSA campaign id number 02V146000 (suspension:front:control arm:lower arm). The failure mileage was 115,000.
A knocking noise and abnormal steering. While driving. Took vehicle to dealer to have it checked, and dealer had not said what was wrong. This only happened when steering.
2002 Nissan Maxima SE when making sharp left turns, accelerating from stopped position, loud grinding noise from front suspension is present more than 50% of the time. Have returned car to dealer 6 times over 18 months with no resolution. Dealer has performed only one actual repair - which did not addres problem. Dealer has become uncooperative stating they have done "all they can".
While driving 20mph suspension caused steering to go out of control, causing an accident. The transverse link broke, one person was injured in the accident.
- Centerville, VA, USA
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- Renton, WA, USA