The contact owns a 2009 Nissan Maxima. The contact stated that while driving the vehicle, there was an abnormal noise coming from the front of the vehicle. The vehicle was taken to an independent mechanic who stated that the strut insulator on the driver's side front suspension and passenger's side front suspension were both fractured. The vehicle was not included in NHTSA campaign number: 09V358000 (suspension). The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 80,100.

- Baton Rouge, LA, USA

The contact owns a 2009 Nissan Maxima. While driving 40 mph, an abnormal noise emitted from the front of the vehicle near the hood. The vehicle was taken to an independent mechanic who diagnosed that the upper front strut needed to be replaced. The vehicle was repaired. The manufacturer not was notified of the failure. The approximate failure mileage was 123,000.

- Dallas , TX, USA

We purchased a 2009 Nissan Maxima after driving the car home we noticed a popping sound that was coming from the front of the car. We had it checked by a mechanic and was told it was the front end. He replaced the struts, and a couple of the other parts. When we pick the car up it was making more noise the when we brought it in. The mechanic took a look underneath the car near the wheel. He had to take one of the parts off because it had malfunction. He stated it was a faulty malfunction part. He replaced it and the one side stop popping. While the passenger front wheel still makes a popping noise. I have owed a Toyota, Honda and I have never had such an on going problem. After reading the issues that everyone is having with the front end. I think I have made a mistake buying a Nissan. I have also replaced to rims because of cracking and warping.

- Little Rock, AR, USA

Clicking noise in front suspension at initial back up or forward moving after car has settled for over several hours. It only clicks one time. Front end shakes at speeds over 60 miles and hour on smooth highway surfaces. Nissan states if the issue can not be duplicated when they test it then it can not be addressed. Penske Nissan turnersville NJ.

- Philadelphia, PA, USA

Weak front springs in suspension! known defect...Nissan should address this! the Nissan Maxima has plenty of weight up front (transmission and engine). My 2009 Maxima S had the large front coil spring of the suspension snap in half without warning while turning a corner. I was turning and braking lightly when it snapped in two. Scary!! the Nissan dealership where I had the Maxima serviced admitted that this is a common problem..."we replace a front spring on a '09-10' Maxima at least every month, often for a surprised customer." Estimated cost to replace just the front springs (they recommend you do as a pair or you will be back fixing the other spring real soon) was $1,000, and this price does not include the struts being replaced, --only the spring, strut bearing, and front spring seat that contact the spring directly are replaced for your $1000 out-of-pocket. To the best of my knowledge Nissan has not admitted there is a common problem with the original front springs...no recall, no technical service bulletin, no discounted repair costs, nothing. However, please note that the new replacement spring from Nissan has been redesigned with a substantially thicker gauge of spring and comes with a new superseded part number to replace the original spring part number. I have owned 5 Nissan vehicles over the past 3 decades and they have been good cars overall. I have logged over 500,000 miles on Nissan in total. It should be noted that each and every one of the springs (on the non-Maxima Nissan) I've owned has lasted the entire life of each vehicle. For a spring to snap in half without warning at 60,000 miles is unacceptable and dangerous. Nissan should be compelled to address this front spring issue for all Maxima owners. To me this is a black eye on the face of an otherwise excellent auto maker.

- Comstock Park, MI, USA

I have had several complaints with my 2009 Nissan Maxima, first I keep having to replace the battery which I received a new battery from the dealer in January of 2013 with an 84 month warranty, well today the battery died again. I have had issues with the steering column since I purchased the vehicle in August of 2008. The first time steering column locked and the vehicle had to be towed to dealer and was replaced under warranty. It was replaced again the next few months and I was told it was the battery and then several months later stopped working again the up and down function. Second the vehicle suspension was supposedly replaced due the recall...but I was told recently by dealer that it need to be replaced again and they were trying to charge me over $1200 for a recalled item. Which I refused to pay.

- Camp Springs, MD, USA

There was an open recall on the the struts I purchased the care from alantic Nissan September 2009. I took the care to get checked out and was told that the origanal struts were on the care yet alantic Nissan said that they proformed the recall December 2009. My spouse and I did not take the care to get this done because we were not aware never told that there was a recall. The campaign #09V358000. I only found this out because at service in Nissan 112 I was told. I was told the Nissan is not required to tell consmers about recall NHTSA is requirded to do so. If so was I not informed that the tranmisson coverage was changed to 120,000 the steering was recalled and motors in the seat.

- Brentwood, NY, USA

The contact owns a 2009 Nissan Maxima. The contact stated that while driving 15 mph, he drove over a bump and heard air blowing out from all four wheels and the vehicle became very difficult to maneuver. The vehicle was taken to the dealer. The technician was unable to diagnose the problem. The contact was made aware of a recall notification under NHTSA campaign id number 09V358000 (suspension) but the VIN was not included. The manufacturer was made aware of the problem. The vehicle was not repaired. The approximate failure mileage was 37,000.

- Portrithey, FL, USA

Our vehicle began making loud squeaking/rattling sounds under our hood on the front passenger side. We noticed the sounds were getting louder, so my husband decided to take our vehicle into a Nissan dealership for observation on December 24, 2013. While at the dealership, he was told very quickly that the sounds we had been hearing were the result of the cracking of our suspension/strut insulator. He was also told that the same cracking suspension/strut insulator problem that we are experiencing had affected mostly all of the 2009-2010 Maxima model vehicles that had been manufactured, launching a recall (NHTSA campaign number 09V358000), effective September 16, 2009. After finding out this information, we contacted Nissan motor acceptance corporation on December 24, 2013, but nmac was closed. On December 27, 2013, I contacted a representative at nmac and explained the issues that we are having with our 2009 Nissan Maxima, and stated the issues we are experiencing are the exact issues that were documented as a vehicle hazard under the NHTSA campaign number 09V358000. I was told by the representative that my VIN # was not affected by this recall; however, I asked the representative to please extend the recall campaign to include my VIN #, since obviously, my Nissan Maxima was one of the first 2009 models manufactured, and it is clear that whatever problems the rest of the 2009 models are experiencing, unless the formula regarding how the suspension/strut insulators had been manufactured when I purchased my vehicle had changed, then there is no way my vehicle could not have been affected. After several days of communication back and forth with the Nissan representative, we were told today that Nissan will not extend the recall to included my VIN # but will only offer to pay 1/2 the cost of the parts only, no labor costs.

- Jackson, MS, USA

The contact owns a 2009 Nissan Maxima. The contact stated that while the vehicle was being inspected by the dealer, it was found that the passenger's side front strut mount was fractured. The dealer also informed the contact that the vehicle was not included in NHTSA campaign number 09V358000 (suspension). The vehicle was not repaired. The manufacturer was contacted about the failure. The failure mileage was approximately 107,000.

- New Orleans, LA, USA

The contact owns a 2009 Nissan Maxima. The contact stated that when driving at various speeds, the vehicle would not remain straight. The failure caused difficulty when the contact was attempting a turn. The vehicle was taken to the dealer where it was determined that the strut mounts had failed. The contact referenced NHTSA campaign id number: 09V358000 (suspension), but the manufacturer advised the contact that the vehicle was not included in the recall campaign. The vehicle was not repaired. The failure mileage was 55,596 and the current mileage was 55,633. Updated 8/26/13

- Far Rockaway , NY, USA

The contact owns a 2009 Nissan Maxima. The contact stated that the vehicle would exhibit an unusual pop coming from the front-end of the vehicle. The vehicle was taken to the dealer yet they were unable to duplicate the failure. The contact was able to locate a recall for the failure (NHTSA campaign id number: 09V358000- suspension) but was advised by the dealer that his VIN was not included in the recall. The vehicle was not repaired. The current and failure mileage was approximately 45,000.

- Madison , MS, USA