This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2006 Nissan Murano. While driving approximately 55 mph on normal road conditions, the front driver's side seat unexpectedly collapsed backwards. The driver maneuvered the steering wheel to avoid traffic and pulled over to the side of the road. The vehicle was cautiously driven to her residence and then taken to an authorized dealer for inspection. The technician recommended that the seat frame be replaced. The vehicle was not repaired because the failure was excluded from the extended warranty. Currently, the vehicle is inoperative. The failure and current mileages were 43,633.
Drivers seat frame broken at rear left corner resulting the seat rocking when cornering and eventually collapsing at the left rear corner. Dealer refused to accept responsibility although after several complaints offered to reduce the part price to dealer cost ($750) with no reduction in labor costs. This is a clear safety issue, the car is less than 3 years old and must be recalled.
I have a 2006 Nissan Murano. Approx. 6 months ago the driver's seat would start squeaking whenever I made any turns or drove over bumps. It sounds like plastic grinding. On 12/12/08, I sat in the seat and the frame broke. The driver's seat now rocks from side to side whenever you turn. This is a safety issue as your feet will come off the gas or break whenever you turn. I went on the web, and there are several public forums from Murano owners complaining about the same issue. Nissan is aware of the problem, but will not take any any action. The local Nissan dealer will only replace the whole seat for $1,200 and not try to fix the root of the problem. If they want you to buy a whole new seat, what is to prevent this from occurring again? unacceptable. Nissan needs to recall this seat, because it is a safety issue.
The contact owns a 2006 Nissan Murano. His seat frame broke and began rocking. The dealers cost to repair the seat was $1,200.57. The dealer confirmed that it was dangerous driving with a broken seat frame. There is no existing recall. The failure mileage was 41,000. Updated 12/16/08 updated 12/19/08.
- Towson, MD, USA
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I was driving along and I heard a snap when I got home I looked under the seat and indeed the seat frame bracket snapped in two places. The back left bracket of my drivers seat snapped in a Y pattern. I have not replaced it yet because Nissan wants $900 to replace it. I feel that it is a manufacture defect not normal wear and tear. It is a definite safety issue, when your left rear anchor is not holding your seat in place.
The contact owns a 2006 Nissan Murano. While making a turn at an unknown speed, the driver's seat rocked over towards the driver's side door. The vehicle was taken to the dealer and they stated that the frame failed. The current mileage was 42,800 and failure mileage was 42,760.
Driver seat broken. Took to dealer and they said they would talk to Nissan about repairing it. Car has 42K miles on it. They have not returned my calls. This is a huge safety issue and they should repair it immediately.
After owning my 2006 Nissan Murano for just over two years the lower seat brace has broken and the seat leans and lifts in a left hand turn. I have researched this problem online and have found many complaints for the exact same problem. This I feel is a safety issue that the company is unwilling to fix at no cost. I hope the numbers of complaints will trigger some response. Thank you for your consideration.
On Oct. 19th my wife was driving are 2006 Nissan Murano, I was in the passenger seat and are son was in the back. We had just pulled away from the house and we heard a load pop. My wife said I think the seat just broke. We continued on to home depot and there I examined the seat and yes the seat was broken as the back left section of the seat is unattached from the frame and can be raised and lowered at will. We called the local dealership Monday Oct. 20th and they reaffirmed that the seat assembly was broken and the part would be $615 and the labor another 200 plus dollars. I made a call to Consumer Affairs and after almost two weeks of discussions with them they were willing to only allow for a $200 good will reimbursement. I explained that this is not a mechanical part but a structural part and that it should not have broken especially on a 2 year old vehicle with 53000 miles. I explaining that the car was unsafe to drive in its condition and that Nissan should stand behind it. There are many instances of individuals having this same issue if you search the web for it as well as a service bulletin post by Nissan about this issue. This is a structural part not a mechanical part and with it broken it makes the car unsafe for me, my wife and our son. We will have the vehicle repaired on Oct. 31 as are family is dependent on the vehicle for transportation.
My 2006 Nissan Murano felt as though the drivers seat was leaning to the left. Then it became obviously loose/wobbly, so much so that it feels as though the seat will fall over going around a turn. I had it checked and was told there was a mechanism that had broke under the seat, that the whole thing would have to be replaced and could cost as much as $1,200! it doesn't seem safe, yet I don't have that kind of money, and now seeing that this is a common occurrence w/ Murano's-certainly Nissan would have to take responsibility and do a recall before someone gets injured because of this. I find driving it myself is getting more difficult because of how wobbly the seat is-but I can't afford to fix it. When the seat leans, the steering wheel gets pulled too. This is a serious safety issue.
I started noticing that the seat was leaning to the left more and more. I looked under the seat and a seat bracket under the driver seat in my car has broken. Although this seams to be a serious safety issue the dealer refuses to fix it unless I pay over $1000. I did a search online, and found that this is a fairly common problem in this vehicle.
The driver side seat bracket gave way when I was driving my Nissan Murano. No warning sings or hints of instability was displayed before the break. "bracket" meaning the device that holds the seat to the frame, mounted to the car floor. Researching this problem I found it this is a common occurrence with the Nissan Murano the dealer is denying this fact. Your attention on this matter is appreciated.
I purchased a used 2006 Nissan Murano in March of this year. Yesterday I was getting into my car to go home from work and was placing my laptop computer bag in the backseat and rested my hand on the driver's seat. The seat was noticeably unstable and unsecured. I investigated under the seat to determine whether or not it had become detached from the track, it had not, the power seat still moves back and forth. I drove it home with my seat unlevel and my husband took a look and discovered the thin metal support rod had broke at the connection point. This has never happened to me on a car ever. I am very disappointed that a more expensive car would miss a step so critical to comfort.
Our vehicle is a 2006 Nissan Murano. On February 10, 2008 we noticed the drivers seat was broken (it was rocking back and forth). We brought the vehicle to decormier Nissan in manchester, ct who replaced the seat. The seats welded steel frame was broken. We were told that this was not covered by the security plus extended warranty but that it would have been covered under the 3 year 36,000 mile original manufacturer warranty. It cost us $1,069.62. The vehicle had 40,040 miles on it when we brought it in for this repair.
A D V E R T I S E M E N T S
- Charlotte, NC, USA