This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The auto stop/start function. When enabled sometimes it shuts off engine and does not restart as the system should. Stopping at a red light, almost completely but light turns green and you go to accelerate but auto/stop shuts engine off and car dies in middle of intersection. You have to put in park restart engine and put in drive. Has happened to us 4 times with only 14k on car. Shop can-??t seem to see what wrong. Car dies set faults but as soon as you restart car faults go away and Nissan says they can-??t see any stored faults. They changed fuel pump put it did. It did not fix the issue. Happens again.
Issue with 360 around view monitor. Picture quality for the 4 cameras at night is very poor. Backing up at night is quite challenging as the picture from the cameras are very fuzzy. If something comes from behind like an animal or a child, it is very difficult to see them. The whole purpose of the backup cameras is to increase safety when backing up. Unfortunately I-??ve address this issue with two Nissan dealers and was told that this is normal as designed feature. I had several Nissans before and the picture quality was fantastic, until the 2024 Nissan pathfinder. I hope that someone will start the investigation and address this safety issue.
I was at a stop sign the auto start stop was on. The car stopped engine off while at the stop sign. I heard a chime Ive never heard before, pressed gas pedal and didnt move. Realized the car was off and now was in neutral. It took me a couple minutes to get the car back on and continue on my way. This a brand new car at the time had approx 1025 miles on it. I have now made an appt at the dealership to trouble shoot the issue.
As a result of service on this vehicle that was provided by Nissan of McKinney in McKinney, Texas the vehicle was intentionally returned to the owner after servicing in an unsafe condition. The service included removal of a trailer hitch receiver and electrical harness that had been installed earlier. After the service and the electrical harness removal, the vehicle was left with exposed electrical conductors underneath the rear bumper that are exposed to the external contaminated road environment. This results in a potential for electrical fire, electrical harness damage, and possible explosion with the exposed electrical conductors so near the fuel tank. The problem has been reported to Nissan of McKinney several times, who, while they acknowledge having received the communications, have not commented on the condition in which they left the vehicle, and will not state if this is a safety issue.
- Allen, TX, USA
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- Nixa, MO, USA