This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2004 Nissan Quest. The contact stated that the vehicle's side electrical sliding door opens and closes automatically. The doors on the vehicle will also occasionally fail to open. The door will open so that a passenger may enter the vehicle, then the door will close before they are completely inside the vehicle. The vehicle has been taken to the dealer approximately six times and the dealer changed the sensors and readjusted the doors. The door continues to not work properly. The vehicle is part of recall # 04V186000 (latches/locks/linkages:doors:latch), but the failure persists. The current mileage is 70,000 and failure mileage was 42,000. The consumer stated battery weak, dealer replaced battery. The consumer stated slow leak in tires, the dealer replaced all four tires. The dealer stated there was a recall on 2nd row seat, dealer stated parts are on special order. The consumer provided a copy of vehicle repairs. The wiper blades were replaced. Updated 07/10/07
It is in the shop right now for issues with handling, the liftgate arm coming out of the door, ABS, slip, traction lights are on all the time, cruise control is inoperable, rear wiper assembly has broken for the second time, front washer fluid is not working. Most notably are the issues with the liftgate and handling. We took the vehicle into the dealer several months ago for both issues. Our liftgate would never open on the first try. They checked into it and kept the vehicle for several days. We were given a rental and told they would pay for it and in the end they charged our credit card for it. They had a tech from Nissan fly out to look at it. They informed us that they were waiting on parts. We picked up the vehicle and never heard from them again. The other day I went out to open the door. It had pulled the molding loose and I could see metal shavings at the end of the strut. We have had it in with complaints about the handling before. We suspected that the rotors were to blame. Every time we brought this up we were told that wasn't the case. We were told to replace the brakes to solve the issue. We then replaced all four tires. Nothing has solved the problem. When driving on the highway the steering wheel shakes and the vehicle shudders when the brakes are applied. It has been doing this since approximately 15,000 miles. The ac blow hot if you sit for more than a few minutes with the engine running. If you rev the engine, it just blows hotter. You have to drive around for several minutes to get the ac to blow cold again. We are less than happy with Nissan's customer service. We have called them several times and emailed and have had no resolution on any complaint. We have been told by them that a rep will call us and it has never happened.
The windshield wiper fluid sprayed too low, causing impaired vision. The cause has not yet to been determined. The dealer tried to correct the problem by replacing the nozzles but that did not correct the problem. The part has been replaced twice. The consumer believes the nozzle needs to be redesigned. The storage lid warped and as a result the lid is not flush with the dash.
Windshield washers will not spray water onto the windshield when vehicle is moving. The water hits at the base of the windshield. Works fine while vehicle is not moving. Was traveling on interstate 70 when a truck sprayed slush onto the windshield. Was unable to wash the windshield. Had to pull off the highway in bad weather to clean the windshield.
The interior lights illuminated as the automatic, rear passenger side door suddenly started to open. Vehicle also having problems with radio equipment being inoperative, windshield wipers, and transmission making a whining noise.
- White Plains, NY, USA
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Windshield washers on Nissan 2004 Quest are ineffective. The spray does not reach the glass at highway speeds. The dealer was unable to correct the problem. The dealer also confirmed the same models on their lot also had the problem. In addition, after a light snowfall, the dealer told me that they received 3 complaints from other owners. The dealer has notified Nissan.
A D V E R T I S E M E N T S
- N. Windham, CT, USA