This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
was driving down the highway nothing in front of me my car hit the brakes and flashed warning on the dash and made me come to a stop after this happened my fuel economy decreased over 100 miles per tank other times it just activates and taps the brakes for no reason also every window except the driver window gets stuck several times a week another thing some how one of my rims cracked
On July 16 2021, I took my car to the dealer for an oil change and for a recall on a bent tie rod. They told me my tie rod was fine and did nothing. On November 15, I took my car back because my wheel was vibrating. They said my hub bearing assembly is loose so, they will order the part which takes 3 days to come in and advised me "not to drive on highways". Now 4 weeks later, they told me that's not the problem and its my tie rod. I asked how this was misdiagnosed? They said the person who looked at it didn't know what they were doing. This put my children and I at risk!
I had brought my car up to the dealership for an oil change, and they said there was a recall on the tie rods. They said they checked them out, but never gave me paperwork for it. And I-€™ve looked it up and it said no recall have been serviced on. A week or two later me and another passenger got in my car and put it in reverse, and heard a small pop as I turned the wheel I didn-€™t think anything of it at first. Then we started heading down the road we got to a stop light and my car was stalling the transmission didn-€™t sound right for a little while. And then we where going about 35 mph and started slowing down to about 10-15 mph to make a turn, as I started turning the wheel we heard a loud pop. All of a sudden I had lost control of the car, the right front side tire had broke off and barely holding only by the wires and piece of metal. Then we hit the curb almost hitting another car and smoke started coming out of the A/C vents. And also no warning for anything ever came up. the problem has not been reproduced or confirmed by a dealer or independent service center. The dealership has inspected it.
- Gulf Shores , AL, USA
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- Sorento, IL, USA