This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On March 20, 20007 I was sitting in a subway drive-thru and the engine of my Nissan Xterra shut off. I was unable to restart the vehicle. My son had to push the car out of the drive-thru. Not knowing about the recall I paid $809.25 to have my vehicle fixed at precision import repair in aloha, Oregon. I called 1-800-nissan1 and they say that beaverton Nissan completed the recall repairs on December 10, 2004. I spoke to beaverton Nissan and they believe those repairs related to a different recall. The recall number they show is R0402. I want to know how to get reimbursement since I paid to have the repairs done myself. I would also like to know why I never received notification of the recall.
The fuel pump on my wife's 2000 Nissan Xterra failed while she was driving it. The vehicle stalled and failed to restart. It was towed to a service station for repair. The service tech called Nissan and ordered the part fuel pump, which was on back order. Nissan said they had a number of failures but not recalled the pump. Nissan also said to replace the filter and regulator. The cost was over $500. This failure could have caused a major accident since fuel pump failure shuts the vehicle off.
- Charlton, MA, USA
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- Aloha, OR, USA