Technical Service Bulletins (TSBs) for the 2018 911 are official communications between Porsche & their dealerships that describe processes for troubleshooting or fixing certain common problems.
All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
Porsche intranet posting for WJ64 campaign, which seeks to retrofit carbon fiber steering wheel covers on vehicles that were delivered without the cover, due to a supply bottleneck. Read More »
Customer Concern The customer states that the front axle lift function is not working. Technical Background The front strut leaks air. A tool with minor damage at the supplier was causing minor damages to struts during production. Read More »
Information: Due to an allocation error, there is a possibility that the air guides for the brake discs on the front axle were not supplied with the affected vehicles during the production process. Read More »
Technical bulletin detailing clicking noise from the front Carbon Ceramin Brakes (PCCB) on 911 Turbo and Turbo S models in the 991 generation. Read More »
Oil in the wiring harness. If oil is found in the engine wiring harness during a repair, the wiring harness and all the affected components (including the oil pump control valve) must be replaced. Read More »
Instructions on the manufacturers certificate for allocation of approved engine oils up until MY2020. (starting back at MY1984). An overview of the approved engine oils. Read More »
Notice to dealers that coolants will be moved out of the special tool cabinet in the dealer service department in order to make room for new special tools. Read More »
Information: If the customer complains about an oil leak on the turbocharger, always note the following information before doing any other work. ? The turbocharger does not necessarily have to be replaced. Read More »
Subject: Coolant pump Information: Due to amanufacturing error, the coolant pump can leak into the vacuum area. The warning "Engine too hot" can also be displayed in the instrument cluster in some cases. Read More »
ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER
Information: If the customer complains about an oil leak on the turbocharger, always note the following information before doing any other work. ? The turbocharger does not necessarily have to be replaced. Read More »
Subject: Exhaust system Information: Themonolith in the catalytic converter may be damaged. Remedial Action: To verify catalytic converter damage, both oxygen sensors ? Installation overview of oxygen sensors on engine side, cylinders ... Read More »
Subject: Electric fuel pump Information: There is a possibility that a fuel pressure control valve with a characteristic that does notmeet the required specifications was installed in the fuel pump on the affected vehicles. Read More »
Oil in the wiring harness. If oil is found in the engine wiring harness during a repair, the wiring harness and all the affected components (including the oil pump control valve) must be replaced. Read More »
Customer Concern Customer complains that the top does not open. Technical Background Adjustment of the top may cause its movement to be slower than the control unit expects. Read More »
A revised bulletin outlining the complaint about longitudinal movement of the shift lever during load changes. This update is to include the 991 911 Speedster model. Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Information on technical information for a complaint involving the Cayenne, Cayman, Boxster, Macan, and 911. The SD map update/OTA map update does not function Read More »
Instructions for how to perform a software update on the Control unit for the auxiliary alarm system in the event that the vehicle will not start. Read More »
Technical information outlining the customer complaint that the locking "beep" not working as specified. The issue can be corrected by reprogramming the vehicle's rear end electronics. Read More »
Instructions for retrofitting Sport Plus Mode on vehciles without sport chrono package already installed. This bulletin is specifically for the new Porsche PCM4 which was new for MY17. Read More »
Instructions on carrying ou the WKE8 Workshop campaign, which is a re-programming of the DME control unit in order to correct an error in the fault memory storage of the oxygen sensors on the engine. Read More »
Customer Concern The customer receives a call from the Porsche call center as if the airbag has deployed and the vehicle made an e-call. No such airbag deployment or e-call occurred. This is a false alarm. Read More »
Service Information: The 40 A lightweight lithium-ion starter battery (part number 99161104052) is not approved for the 991-II GT3 from model year 2018 (J) on. Please refer to PET page 902-06. (Figures 1 and 2). Read More »
Customer Concern: The driver receives an airbag warning in the instrument cluster. Technical Concern: The workshop confirms the customer?s observation along with one or more of the following fault codes: ? 002502: Key-operated switch ... Read More »
Oil in the wiring harness. If oil is found in the engine wiring harness during a repair, the wiring harness and all the affected components (including the oil pump control valve) must be replaced. Read More »
Symptom: The reversing camera image remains active while driving. Cause: Incorrect coding of the reversing camera control unit can cause the reversing camera image to remain active even while driving. Read More »
Porsche Intranet post about WJ54 campaign, which seeks to check the side window of affected vehicles to make sure the correct lubricant was used, and replace the window if necessary. Read More »
Subject: Sun blind Symptom: Sun blind will not open completely and is creased. Cause: A plastic foam strip on the headliner can shrink as a result of ageing and high fluctuations in temperature and can become detached. Read More »
Symptom: The plastic rear window can become damaged or part of it can become visibly detached from the body due to different temperatures and tension while driving. This can cause wind noise. Read More »
Porsche intranet posting for WKA5 campaign, which seeks to check the fill level sensor for the water spray system and replace it if necessary. Read More »
Subject: Window cleaning fluid Information: The affected vehicles were not filled with window cleaning fluid at the factory because the window cleaning fluid is not currently available. Read More »
Subject: Airbag switch Symptom: The airbag warning light in the instrument cluster comes on. Cause: Corrosion at the connection point (TSX5) in the passenger footwell can cause the airbag warning light in the instrument cluster to come ... Read More »
Concern: Production change Information: There was a production change to the airbag system in sports cars (991 II/982) starting in CW22/2017. Read More »
Customer Concern: The driver receives an airbag warning in the instrument cluster. Technical Concern: The workshop confirms the customer?s observation along with one or more of the following fault codes: ? 002502: Key-operated switch ... Read More »
Porsche intranet posting for WJ90 campaign, which seeks to check the convertible Targa Top hinge on affected vehicles and adjust if necessary. Read More »
Information: Due to amanufacturing error, there is a possibility that the front screws for securing the rear axle struts to the body do not meet the required specifications. Read More »
Technical Background Bubbles are caused by contamination during the paint process. Service Information There is no paint repair solution. The carbon fiber components with the issue must be replaced. Read More »
Customer Concern Customer complains that the top does not open. Technical Background Adjustment of the top may cause its movement to be slower than the control unit expects. Read More »
Subject: Symptom: Cause: 911 Carrera/S/4/4S/GTS (991) 911/S/4/4S/GTS Cabriolet (991) 911 Targa 4/4S/GTS (991) 911 Turbo/S Coupe/Cabriolet (991) As of 2017 up to 2018 Rear supporting mount Creaking noise from chassis area at the ... Read More »
Customer Concern Customer complains that the top does not open. Technical Background Adjustment of the top may cause its movement to be slower than the control unit expects. Read More »
Porsche intranet posting for WJ90 campaign, which seeks to check the convertible Targa Top hinge on affected vehicles and adjust if necessary. Read More »
Porsche intranet posting for WKA0 campaign, which seeks to send a letter to affected customers and reprogram their instrument cluster if necessary. Read More »
Porsche intranet posting for WKA0 campaign, which seeks to send a letter to affected customers and reprogram their instrument cluster if necessary. Read More »
Subject: Magnesium wheels Information: The demand for the equipment option "Weissach package" was significantly higher than originally calculated. Read More »
Porsche intranet posting about campaign WJ23, which seeks to retrofit magnesium wheels on the affected vehicles, which were delivered with incorrect wheels due to a supply bottleneck. Read More »
Symptom: The reversing camera image remains active while driving. Cause: Incorrect coding of the reversing camera control unit can cause the reversing camera image to remain active even while driving. Read More »
Symptom: The reversing camera image remains active while driving. Cause: Incorrect coding of the reversing camera control unit can cause the reversing camera image to remain active even while driving. Read More »
Instructions on carrying ou the WKE8 Workshop campaign, which is a re-programming of the DME control unit in order to correct an error in the fault memory storage of the oxygen sensors on the engine. Read More »
Porsche intranet posting for WJ90 campaign, which seeks to check the convertible Targa Top hinge on affected vehicles and adjust if necessary. Read More »
Porsche intranet posting for WJ64 campaign, which seeks to retrofit carbon fiber steering wheel covers on vehicles that were delivered without the cover, due to a supply bottleneck. Read More »
Subject: Magnesium wheels Information: The demand for the equipment option "Weissach package" was significantly higher than originally calculated. Read More »
Symptom: The plastic rear window can become damaged or part of it can become visibly detached from the body due to different temperatures and tension while driving. This can cause wind noise. Read More »
Symptom: The reversing camera image remains active while driving. Cause: Incorrect coding of the reversing camera control unit can cause the reversing camera image to remain active even while driving. Read More »
Subject: Exhaust system Information: Themonolith in the catalytic converter may be damaged. Remedial Action: To verify catalytic converter damage, both oxygen sensors ? Installation overview of oxygen sensors on engine side, cylinders ... Read More »
Symptom: The plastic rear window can become damaged or part of it can become visibly detached from the body due to different temperatures and tension while driving. This can cause wind noise. Read More »
Information: The Approval and Support Management system was created to offer assistance to the dealer organization with new and complex technical issues by utilizing the Support Specialists within Porsche R&D. Read More »
1997 to Present - Vehicle Analysis Log Types - In an effort to prode accurate information regarding the state of the vehicle at the time fof VAL creation, a "log type" drop down menu was added at the end of the VAL creation menu. Read More »
Symptom: The plastic rear window can become damaged or part of it can become visibly detached from the body due to different temperatures and tension while driving. This can cause wind noise. Read More »
Subject: Moulding for side window Concern: There is a possibility that the wrong lubricant was used for fitting the side windows. If this is the case, there may be a chemical reaction and this will damage the coating on the moulding. Read More »
